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expedia.com Consumer Complaints & Reviews

Expedia / Fraudulent review sent from my google account w/o authorization

James Calkins on Oct 16, 2016
The following is a reply I received from Expedia: Dear James, Thank you for contacting Expedia about deleting the submitted review for your reservation at Super 8 Chico Ca. We apologize for the inconvenience; however, once a review is approved and posted, we are unable to delete or revise...

Expedia / Wrong information expedia gave which cost me alot

the_gold666 on Aug 17, 2016
My story is that I booked a car using Expedia to go for a road trip in Europe the cost was about $800 without insurance. after checking other companies deals I found a good deal through one of the car company website, and that was about $1400 with full insurance with Excess of $ 0 in case...

Expedia / trip

Jennifer Lacatus on Aug 11, 2016
I booked 2 separate itineraries going to Grand Cayman in two different hotels. I received an email stating one of the hotels will be closing the pool during our stay. I tried to transfer the one party to the other hotel. Expedia said they could do that but the charge was more than what I...

Expedia / reservations

Raybe on Aug 5, 2016
On 4 Aug 2016, I made a reservation for a hotel but inadvertently forgot to provide the date. Expedia the put a date in the form instead of informing me the field was not entered.` I called, but this was an non-refundable price, so I was stuck with making another reservation. The form on...

Expedia / Expedia Airline Ticket Purchase

Rob L5 on Jul 21, 2016
I purchased 9 tickets back on 4/25 through Expedia for Dynamic Airways round trip flights (403 and 404) from JFK to Cancun from 8/14 thru 8/21. When I originally tried to reserve seats, I was advise to wait until about a month before the flight to contact the airline for the seat...

Expedia.com / Customer Service for flight refund/credit

Iris Ingram on Jul 5, 2016
Name: Iris Ingram Itinerary Number: 1135761134013 On May 19, 2016, I made a reservation (2 round trip tickets from Los Angeles, California to Naples, Italy departing July 5, 2106). Due to a US State Department Travel Advisory warning Americans about travel to France during the month of...

Astor Crowne Plaza New Orleans / Expedia / Prepaid cancellation refund

Ajay Verma on Jul 1, 2016
Hello my name is Ajay I booked two rooms via Expedia for Crowne Plaza New Orleans French quarters. We arrived Sat 5pm june 25th, 2016.I had booked two rooms for 4 days. However on the second day June 26, 2016 there was a murder in front of the Hotel in early hours . I went to get coffee next...

Expedia / Cancelled trip due to illness and they won't refund my money

Gables65 on Jun 5, 2016
I have turned this company into the BBB and did not receive a response. I had a vacation planned for Arizona and purchased the traveler's insurance. I asked for a refund from Expedia and they will not refund my money. The airlines did, the car rental did but Expdia stated that they can not...

Expedia / No refund

NicCPTSA on Apr 28, 2016
Dear Customer Support, Customer Services, Booking Reference: S#4335931, Account Reference: M-13300553 I am experiencing the following issue: I have booked numerous trips with Expedia but as of late, I have had nothing but complications, messages ignored regarding refunds and overall...

Expedia / Flight hotel deal

Doroti on Apr 27, 2016
I bought a last minute deal with expedia from miami to punta cana all inclusive, as i am trveljng to american and carabbien by my self i rather do the all inclusive deals . So i book the holidayd cost me 1100 dollars for 4 days, after 3 hours i got a cancelation email sayn that expedia had...

Expedia / My booking of hotel for 4/15/2016 - it # 1128654142593

Suzanna Dsa on Apr 21, 2016
I booked a room which was at a total of $164.00. I had booked with with a coupon for 50% off. When I booked the website did not take the 50% off - then I called the rep, she passed me on to a Manager, he was nice and polite. What he did was, he just credited me $50.00 instead of giving me...

Expedia / Customer service

Reviewer29617 on Feb 21, 2016
booked a flight to calgary on Air Canada on outbound with United on return. A few weeks after the booking, expedia notifies us that Air Canada changed the flight itinerary and we had an option to accept or find other flight options. We unfortunately opted for one very unfavorable option...

Expedia / Expedia steals your money!

Lupen on Feb 17, 2016
I booked two tickets through Expedia. They took my money and later I received a message from them stating that there was some kind of error so I need to book the tickets again. I called customer service and was put on hold for about an hour! So I called back later, but unfortunately the...

Expedia / Never got a good deal here.

Tikkol2 on Jan 28, 2016
I made a reservation and booked a room in a London hotel. But accidentally I selected the wrong month. I contacted the hotel directly and explained what happened. They said they needed a modification from Expedia and then they'll change the dates. I called Expedia customer service and they...

Expedia / Unauthorized credit card charge

Reviewer47228 on Jan 6, 2016
Went online to Expedia to book a "Book Now, Pay Later" hotel reservation. Nevertheless, my credit card WAS charged $438.60. I called Customer Service, in El Salvador, to request a cancellation and refund. I was told it was my error and the refund would take 5 business days, or longer, AND...

Expedia.com / Cancellation Refund - Paris Package with Protection??

Reviewer30213 on Dec 28, 2015
I bought a Flight + package deal on Sept 30th, for an itenarary (#1118098219073) at Dec 19-21. I also bought the extra Travel protection from Expedia.com; where i was convinced this was to be used in any case something goes wrong. And then, something DID go wrong and there were security...

Expedia / Cancellation Policy

RuthellenA on Dec 12, 2015
I booked a trip package through Expedia. Unfortunately I have developed some medical issues and won't be able to go. I bought Travel Insurance but when I talked to customer service I was told I could get a travel voucher through the airline but nothing back for the hotel. The package wa...

Expedia / Refund for a hotel cancellation

Reviewer38098 on Dec 9, 2015
I made hotel reservations for Nov 22 & 23 in Fort Bragg, BA Super 8 though Expedia. On Nov 22, 2015 when I checked into the hotel, I asked the manager if I could cancel the Nov 23rd reservation and get a credit back for a reservation in December. The manager told me the request needed to...

Expedia / Visa Issue

mrtklcdgn on Nov 23, 2015
I bought a plane ticket from Air Canada over Expedia. My flight was going from Istanbul to Miniapolis with Toronto connection. But I wasn't let into the plane by the Air Canada's authorized personel because I didn't have Canada Visa. I missed my flight. I contacted to Expedia and they...

Expedia.com / Ticket from bogotá to santiago de chile - duly cancelled within 24 hours

Juana Llano on Nov 4, 2015
Itinerary Number: 110811942827 AerolĂ­neas Argentinas Tiquet Number 0447625106759 I have called several times to Expedia, waited on hold for hours. I am paying for this tiquet and there is no customer care from Expedia. They answer kindly but they do nothing. I want to know what can I do. juana_llano@hotmail.com...

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