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expedia.com Consumer Complaints & Reviews

Expedia / Expedia Airline Ticket Purchase

Ro
Rob L5 on Jul 21, 2016
I purchased 9 tickets back on 4/25 through Expedia for Dynamic Airways round trip flights (403 and 404) from JFK to Cancun from 8/14 thru 8/21. When I originally tried to reserve seats, I was advise to wait until about a month before the flight to contact the airline for the seat...

Expedia.com / Customer Service for flight refund/credit

Ir
Iris Ingram on Jul 5, 2016
Name: Iris Ingram Itinerary Number: 1135761134013 On May 19, 2016, I made a reservation (2 round trip tickets from Los Angeles, California to Naples, Italy departing July 5, 2106). Due to a US State Department Travel Advisory warning Americans about travel to France during the month of...

Astor Crown Plaza New Orleans/expedia / Pre-paid ancellation refund

Aj
Ajay Verma on Jul 1, 2016
Hello my name is Ajay I booked two rooms via Expedia for Crowne Plaza New Orleans French quarters. We arrived Sat 5pm june 25th, 2016.I had booked two rooms for 4 days. However on the second day June 26, 2016 there was a murder in front of the Hotel in early hours . I went to get coffee next...

Expedia / Cancelled trip due to illness and they won't refund my money

Ga
Gables65 on Jun 5, 2016
I have turned this company into the BBB and did not receive a response. I had a vacation planned for Arizona and purchased the traveler's insurance. I asked for a refund from Expedia and they will not refund my money. The airlines did, the car rental did but Expdia stated that they can not...

Expedia / No refund

Ni
NicCPTSA on Apr 28, 2016
Dear Customer Support, Customer Services, Booking Reference: S#4335931, Account Reference: M-13300553 I am experiencing the following issue: I have booked numerous trips with Expedia but as of late, I have had nothing but complications, messages ignored regarding refunds and overall...

Expedia / Flight hotel deal

Do
Doroti on Apr 27, 2016
I bought a last minute deal with expedia from miami to punta cana all inclusive, as i am trveljng to american and carabbien by my self i rather do the all inclusive deals . So i book the holidayd cost me 1100 dollars for 4 days, after 3 hours i got a cancelation email sayn that expedia had...

Expedia / My booking of hotel for 4/15/2016 - it # 1128654142593

Su
Suzanna Dsa on Apr 21, 2016
I booked a room which was at a total of $164.00. I had booked with with a coupon for 50% off. When I booked the website did not take the 50% off - then I called the rep, she passed me on to a Manager, he was nice and polite. What he did was, he just credited me $50.00 instead of giving me...

Expedia / Customer service

Re
Reviewer29617 on Feb 21, 2016
booked a flight to calgary on Air Canada on outbound with United on return. A few weeks after the booking, expedia notifies us that Air Canada changed the flight itinerary and we had an option to accept or find other flight options. We unfortunately opted for one very unfavorable option...

Expedia / Expedia steals your money!

Lu
Lupen on Feb 17, 2016
I booked two tickets through Expedia. They took my money and later I received a message from them stating that there was some kind of error so I need to book the tickets again. I called customer service and was put on hold for about an hour! So I called back later, but unfortunately the...

Expedia / Never got a good deal here.

Ti
Tikkol2 on Jan 28, 2016
I made a reservation and booked a room in a London hotel. But accidentally I selected the wrong month. I contacted the hotel directly and explained what happened. They said they needed a modification from Expedia and then they'll change the dates. I called Expedia customer service and they...

Expedia / Unauthorized credit card charge

Re
Reviewer47228 on Jan 6, 2016
Went online to Expedia to book a "Book Now, Pay Later" hotel reservation. Nevertheless, my credit card WAS charged $438.60. I called Customer Service, in El Salvador, to request a cancellation and refund. I was told it was my error and the refund would take 5 business days, or longer, AND...

Expedia.com / Cancellation Refund - Paris Package with Protection??

Re
Reviewer30213 on Dec 28, 2015
I bought a Flight + package deal on Sept 30th, for an itenarary (#1118098219073) at Dec 19-21. I also bought the extra Travel protection from Expedia.com; where i was convinced this was to be used in any case something goes wrong. And then, something DID go wrong and there were security...

Expedia / Cancellation Policy

Ru
RuthellenA on Dec 12, 2015
I booked a trip package through Expedia. Unfortunately I have developed some medical issues and won't be able to go. I bought Travel Insurance but when I talked to customer service I was told I could get a travel voucher through the airline but nothing back for the hotel. The package wa...

Expedia / Refund for a hotel cancellation

Re
Reviewer38098 on Dec 9, 2015
I made hotel reservations for Nov 22 & 23 in Fort Bragg, BA Super 8 though Expedia. On Nov 22, 2015 when I checked into the hotel, I asked the manager if I could cancel the Nov 23rd reservation and get a credit back for a reservation in December. The manager told me the request needed to...

Expedia / Visa Issue

Mr
mrtklcdgn on Nov 23, 2015
I bought a plane ticket from Air Canada over Expedia. My flight was going from Istanbul to Miniapolis with Toronto connection. But I wasn't let into the plane by the Air Canada's authorized personel because I didn't have Canada Visa. I missed my flight. I contacted to Expedia and they...

Expedia.com / Ticket from Bogotá to Santiago de Chile - duly cancelled within 24 hours

Ju
Juana Llano on Nov 4, 2015
Itinerary Number: 110811942827 AerolĂ­neas Argentinas Tiquet Number 0447625106759 I have called several times to Expedia, waited on hold for hours. I am paying for this tiquet and there is no customer care from Expedia. They answer kindly but they do nothing. I want to know what can I do. juana_llano@hotmail.com...

Expedia / Expedia Best Price Guarantee is only for the same day NOT 24 hours as they state on their website.

Ka
KarinaSchmahl on Sep 25, 2015
Expedia.com Price Match Guarantee says that if you find the exact same vacation package with same flights, hotel, shuttle, etc for the exact same dates that you can file a Price Match Guarantee. I booked a trip to Cancun at 6pm costing well over $4000. The very next day at 2pm I saw that...

Expedia / Account Mismanagement

Mi
Mia1623 on Jul 30, 2015
In or about May, 2015 of this year, I planned a trip to and from NY to Chicago for myself and my mother. I paid for the trip over the phone and expedia personnel took my information of my Expedia Account. When I received the itinerary via email, there were things missing, such as my...

Expedia / Refund for car rental insurance

Ro
Ronald G Rhodes on Jun 17, 2015
Booked a car and when my son went to get the car at Hertz they did not even have a car, and said that Expedia never checks with them to see if they even had a car. But Expedia right off the bat charged me $88.00 for insurance, when the website sight said no charges until the car i...

Expedia Travel / Unethical Business Practice/Horrible Customer Service

Kd
KDockx23 on Apr 5, 2015
I had an absolute Horrible Experience with Expedia Travel Company. I had to return home due a sever Medical Issue and I spent countless hours on the phone with Expedia trying to get home, and I was lied to by Supervisors telling me stuff was not covered though the Berkeley Insurance Plan...

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