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expedia.com Consumer Complaints & Reviews

Expedia / Refund for air tickets

musicant on Jan 7, 2017
I purchased in february 2016 a package for 3 people to dominican republic for november 21, 2016 to november 27.2016. The package included air fare and all inclusive hotel. Price was 2, 296.55. Internary # : 1128787896547. On august 29, 2016 my flight was cancelled due to problem with...

Expedia / Online insurance purchase excluded phone completion

LD Kranz on Dec 18, 2016
September 10, 2016 I made round trip reservations and bought insurance. I did this with online "chat" representative. I asked to add a hotel in return destination city and online chat rep said I'd have to call Expedia to complete that task. I called and made hotel reservation in...

AARP Services / Expedia

Dr Brooks on Dec 8, 2016
From nov. 16th to nov. 19th i stayed at the south point hotel in las vegas. I booked this hotel through the crooks of expedi and was over-charged $63.00 from south point after expedia got $265 before i even checked into this thieving hotel not to mentioned having to pay $85 just for...

Expedia / Hotel & their customer service!

Gary&Khoa on Dec 6, 2016
Expedia / oyo malaysia hotel chain misrepresentation, false advertisement! When is a hotel not a hotel ? When advertised through oyo malaysia on expedia etc! In good faith i booked a hotel through expedia.Co.Uk after extensive research on their website and others for a hotel in kuala...

Expedia.com / Hotel reservations denied by hotel royal dar al eiman at makkah saudi arabia

Dr Ali Al Shehabi on Dec 4, 2016
Booking reference issued by expedia : 1147052796562 + 5 others, I am writing to you to raise an issue about online travel agent at expedia.com . Expedia.com, for the past two months, refuses to resolve my above denied reservations at hotel makkah royal dar al eiman. Copy of massage sent to...

Expdia.com / Hotel booking

benjamin schofield on Nov 29, 2016
9/29/2016 I accidentally booked a hotel reservation in Montreal, that had the same name as a hotel in Paris that I was trying to book. I was distracted by a 6 month old baby at the time. I realized my mistake immediately and called customer service right away. I was advised by customer...

Expedia / Customer service

Kaede626 on Nov 18, 2016
I placed a order for a flight that was listed at $965. When I submitted the order, however, I was charged $4, 944 -- a full $3, 979 overcharge! When I called to report the problem, I was placed on hold for over an hour after being told that the overcharge was due to an issue on their...

Expedia / Rent a car cheet

klipper on Oct 28, 2016
On 13 Oct. 2016 I booked at Alamo midsize SUV through Expedia.com in Denver (DIA) for 16-23 Oct.2016. I paid to Expedia $238.26 plus Car Rental Insurance $80. Alamo charged me with $431.03. This sum also included taxes and fees. The whole sum I paid is $749.29 or $107.04 per day. Compare it...

Expedia / Fraudulent review sent from my google account w/o authorization

James Calkins on Oct 16, 2016
The following is a reply I received from Expedia: Dear James, Thank you for contacting Expedia about deleting the submitted review for your reservation at Super 8 Chico Ca. We apologize for the inconvenience; however, once a review is approved and posted, we are unable to delete or revise...

Expedia / Wrong information expedia gave which cost me alot

the_gold666 on Aug 17, 2016
My story is that I booked a car using Expedia to go for a road trip in Europe the cost was about $800 without insurance. after checking other companies deals I found a good deal through one of the car company website, and that was about $1400 with full insurance with Excess of $ 0 in case...

Expedia / Trip

Jennifer Lacatus on Aug 11, 2016
I booked 2 separate itineraries going to Grand Cayman in two different hotels. I received an email stating one of the hotels will be closing the pool during our stay. I tried to transfer the one party to the other hotel. Expedia said they could do that but the charge was more than what I...

Expedia / Reservations

Raybe on Aug 5, 2016
On 4 Aug 2016, I made a reservation for a hotel but inadvertently forgot to provide the date. Expedia the put a date in the form instead of informing me the field was not entered.` I called, but this was an non-refundable price, so I was stuck with making another reservation. The form on...

Expedia / Expedia airline ticket purchase

Rob L5 on Jul 21, 2016
I purchased 9 tickets back on 4/25 through Expedia for Dynamic Airways round trip flights (403 and 404) from JFK to Cancun from 8/14 thru 8/21. When I originally tried to reserve seats, I was advise to wait until about a month before the flight to contact the airline for the seat...

Expedia.com / Customer service for flight refund/credit

Iris Ingram on Jul 5, 2016
Name: Iris Ingram Itinerary Number: 1135761134013 On May 19, 2016, I made a reservation (2 round trip tickets from Los Angeles, California to Naples, Italy departing July 5, 2106). Due to a US State Department Travel Advisory warning Americans about travel to France during the month of...

Astor Crowne Plaza New Orleans / Expedia / Prepaid cancellation refund

Ajay Verma on Jul 1, 2016
Hello my name is Ajay I booked two rooms via Expedia for Crowne Plaza New Orleans French quarters. We arrived Sat 5pm june 25th, 2016.I had booked two rooms for 4 days. However on the second day June 26, 2016 there was a murder in front of the Hotel in early hours . I went to get coffee next...

Expedia / Cancelled trip due to illness and they won't refund my money

Gables65 on Jun 5, 2016
I have turned this company into the BBB and did not receive a response. I had a vacation planned for Arizona and purchased the traveler's insurance. I asked for a refund from Expedia and they will not refund my money. The airlines did, the car rental did but Expdia stated that they can not...

Expedia / No refund

NicCPTSA on Apr 28, 2016
Dear Customer Support, Customer Services, Booking Reference: S#4335931, Account Reference: M-13300553 I am experiencing the following issue: I have booked numerous trips with Expedia but as of late, I have had nothing but complications, messages ignored regarding refunds and overall...

Expedia / Flight hotel deal

Doroti on Apr 27, 2016
I bought a last minute deal with expedia from miami to punta cana all inclusive, as i am trveljng to american and carabbien by my self i rather do the all inclusive deals . So i book the holidayd cost me 1100 dollars for 4 days, after 3 hours i got a cancelation email sayn that expedia had...

Expedia / My booking of hotel for 4/15/2016 - it # 1128654142593

Suzanna Dsa on Apr 21, 2016
I booked a room which was at a total of $164.00. I had booked with with a coupon for 50% off. When I booked the website did not take the 50% off - then I called the rep, she passed me on to a Manager, he was nice and polite. What he did was, he just credited me $50.00 instead of giving me...

Expedia / Customer service

Reviewer29617 on Feb 21, 2016
booked a flight to calgary on Air Canada on outbound with United on return. A few weeks after the booking, expedia notifies us that Air Canada changed the flight itinerary and we had an option to accept or find other flight options. We unfortunately opted for one very unfavorable option...

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