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I rented a car at Paris CDG Airport from Indonesia from 15/05/08 till 31/05/08. The confirmation came 2 days later at "approximately" Euros 515. Rental Agreement 2072856843. When I returned the car and the GPS nobody checked it. It was in perfect condition anyway. The attendant asked...

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We hired a car online through Holiday Autos and they allocated us to Europcar at Lyon airport in May 2008. We had no problems at all with the car (and no bumps) and when we returned it to the airport a uniformed Europcar employee carefully inspected it and (in front of us five adults from three...

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MY ADVISE IS "NEVER USE EUROPCAR HIRE" !!
I prebooked a car several months in advance at a cost of 302 euro's including damage waiver.
When I arrived at eurocar's desk at Marsielle airport I was told I should pay for excess insurance which I agreed assuming...

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I visited England recently, as I reside in Greece, and I rent a car through the internet from Europcar. The reservation number was: RESERVATION CONFIRMATION res.-no 582213933. According to the reservation agreement the cost for the rental was 183.69 GBP (TAX 17.50% Inclusive). I agreed to pay...

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Europcar at the Florence airport recently provided me with a defective vehicle that was in need of maintenance. When I returned the vehicle three hours after renting it, the sales woman became hostile and rude, and told me that I do not know how to drive, and that I damaged their car. They did...

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My wife and I went for our Honeymoon in Spain and rented Europcar (although it wasn't the cheapest) to take advantage of their "Free GPS" offer. We had a 3000 miles tour of the country in mind and reserved a Peugeot 307 for comfort particularly due to my tall size.

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Here's the transcript of my email sent to the manager:-

It is very disturbing in receiving 2 separate invoices in charging an extra total of $397.17, despite paying an extra for the so-called insurance cover on picking up the vehicle at $328.62 while originally only quoted...

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My recent experience with this car rental company...

I have booked & used the car over the weekend 6-9 March 2009 in Brisbane . I have picked it up at the airport on Friday 6 March '09 and was given a condition report which had a couple of scratches mentioned in the Existing...

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Rented the car in France last summer from Europcar in Avignon TGV station. Returned it 3 weeks later in Rennes and a few weeks later got a bill in the mail which was 300 euro higher than anticipated. Asked them why (the bill didn't specify the reason, just had a letter 'A' as...

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Beware when you rent a car from Europcar from New Zealand.
I rented a car from Queenstown from 05-16-09 to 05-21-09, and I got ripped off. I payed using my mastercard before we took the car out of the lot. I agreed to pay the amount in full. Everything went well but a month later there...

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Will not use EUROPCAR again! We were told t drop off our rental at a designated location and time, we were there earlier and the office had closed and would not be open again till Monday, this was a Saturday. We were billed for 3 extra days and parking fees as well as filling of tank of gas...

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Beware when you rent a car from Europcar from New Zealand. I rented a car from Queenstown from 05-16-09 to 05-21-09, and I got ripped off. I payed using my mastercard before we took the car out of the lot. I agreed to pay the amount in full. Everything went well but a month later there was a...

Complaint Rating:

Beware when you rent a car from Europcar from New Zealand.

I rented a car from Queenstown from 05-16-09 to 05-21-09, and I got ripped off. I payed using my mastercard before we took the car out of the lot. I agreed to pay the amount in full. Everything went well but a month later...

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For part of our family vacation to France in August 2009, I prepaid for a car for four days through Europcar's website. On arrival in Pau, France, I walked over a mile from the train station to the agency where I was informed my car had been given to someone else because I was late. When...