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I ordered internet service from Earthlink.net, beginning December 2006 up until May 2007. When I first placed the order with Earthlink, they kpt cancelling it, saying I was the one who cancelled it. Nothing I did convinced them that I did not cancel my service. They charged me an early cancellation...

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In December 2006 thru May 2007. I placed an order to Earthlink.net to be my internet service provider. During this period of time, they canceled my service. They said I called and canceled the service. I was charged $175.00 three times and I was not able to get my money back. I would appreciate...

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I hate Earthlink. During an upgrade they put a long distance phone number in for my dial up and replaced my local access number. $800 later in long distance charges I discovered the problem. I tried to go in to the latest and greatest version of Earthlink and edit back to my local access number...

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Earthlink billed me for a service I never subscribed to (dial up service) via my verizon bill with out any request or permission. It took 6 weeks and an inordinate amount of time to get the account cancelled and they still wouldn't give me a refund for the repeated billing. What is more...

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I have tried for three months to cancel this service. I have not been able to talk to a human. I think that Earthlink"s customer service is amongst the worst I have ever encountered....

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Phone service from EarthLink was not working: dropped calls, calls where we could not hear caller, could not make calls to cell phones at all, echoes, noise. Tried their technical service help, escalated to next level, told that they had changed settings which would fix the problem, but no improvement....

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In March 2008 I canceled by Earthlink as my service provider. I ask them to cancel everything. Months later I find that they are still charging me 9.95 per month for email usage which I have not and DID NOT want to use. The Indian on the phone said that he could only credit me with the lasts...

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Bottom line: crappy internet service, incompetent customer service, and bogus charges that you are forced to pay if you care about your credit. I had Earthlink DSL and was paying with a credit card connected to my home equity line of credit. When housing prices declined, they lowered my credit...

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I tried Earthlink's wireless service they offered in Philadelphia. After I ordered the service, I had problems not being able to get access to the Internet or it taking FOREVER to load. I called Earthlink about five times about the issue and then canceled my service a few months after not...

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On Oct. 7, 2008 I discovered while looking over my Earthlink internet invoice a charge of 742.32 that had been taken from our checking account on Oct. 6th according to the invoice. I was not sure why I had this charge so I called Earthlink right away to find out why. The lady I spoke with told...

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There is too much too print here, But it took them 5 months to get me DSL initially. I moved about six months later to a home on the same block and advised them, they said NO Problem 'I know that we can help you Sir' Two months later after having no phone line we contacted AT&T...

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I attempted to sign up with Earthlink DSL service in January 2009. I was told that since I had a certain local phone provider, they could not provide DSL service for me and an account would NOT be opened. In the past two weeks, my cell phone has begun ringing with recorded message from Earthlink...

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Earthlink is using the cheapest kind of business tactics to avoid losing customers. They currently will not allow customers to cancel via email or through the website, only by telephone or certified letter. I called Earthlink to cancel, and were told that computers were down, and to call back...

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On June 6th, I switched from AT&T to Earthlink home phone service. It was the WORST decision I have ever made. I am so frustrated with them I could scream, and I have no one to turn to because there is no one to complain to. Here is my story.

On June 6th, I signed up for phone...

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Subject: Earthlink DSL internet and phone service *Earthlink is guilty of unfair business practices: Earthlink misrepresents the ability to provide high speed (or any speed) internet access.
-Provides inadequate internet and telephone service. The Internet service was intermittent at...

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There was an amount of $ 19.95 charged to our business account. These charges have been charged ever since October 08 and they have not been authorized by our office. Therefore, they need to stop immediately and a full refund must be credit back to our account, otherwise, we will have no other...

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On 8/14/07 I called Earthlink to cancel my e-mail account with them. I spoke to someone there who took my information and he gave me a confirmation # of 13069074.

In Sept. of 07 I received a bill from Bill Me Later of $21.00. I mailed a denial of payment along with my confirmation...

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I ordered earthlink satellite thinking i was going to get really great service for my area. They came out and installed my satellite immediately. My service was slower than dial up. I called up cust svc. I spent 6 hrs on the phone being transferred from dept to dept with no resolution.

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Paid $300 to start the process of selling our timeshare to a corporation that buys them for company meetings. Assured us that they had enough to meet the demand of the corporation. Then sent $700 to transfer the deed. Was assured that if the sale was not completed in 9 months a full refund would...

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my dining experience on valentines day was rude. i believe this was because of my skin color. my server kept ignoring our table and not serving us but served the patrons around us. im upset because i spent 91.49 on drinks and dinner and received horrible service....