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Complaints in dunkindonuts.com

Dunkin Donuts

Posted: 2008-03-03 by The Bear [send email]
Worst customer service ever!
Complaint Rating:  75 % with 4 votes
I needed to study for my midterm exam. A place where's it's warm, opens late, and caffeinated. So I've decided to drive to the local Dunkin Donuts--BIG MISTAKE. I got in, purchased coffee and chose a small table at the corner of the store, where I would less likely to be disturbed....
Comments United States Restaurants & Bars

Dunkin' Donuts

Posted: 2008-04-02 by Laura Deschamps [send email]
Employee Attempting to Steal Card!
Complaint Rating:  100 % with 1 votes
I go to Dunkin Donuts for coffee pretty regularly. I ordered and went through the drive-thru. I went to pay with my card, and the cashier tells me that there's no money on it. I knew for a fact that there was a balance of about $15 on it. I asked the cashier to try it again, and he tells...
Comments United States Fast Food Restaurants

Dunkin Donuts

Posted: 2008-04-28 by Sunila [send email]
Discrimination
Complaint Rating:  0 % with 0 votes
This is the letter I wrote to Dunkin Donuts detailing my experience of discrimination at this store.

I would like to preface this correspondence with the fact that I have lived in West Haven for over 15 years and I have been a customer at this particular store since I have lived...
Comments United States Food

Dunkin Doughnuts

Posted: 2008-06-08 by Brigitte Ricci [send email]
It is not Dunkin Doughnuts
Complaint Rating:  0 % with 0 votes
Not against Walmart itself, but against Dunkin Doughnuts coffee being sold in the stores. It is not their coffee! I've bought D&D coffee from D&D stores many times, and always great but yesterday was the first purchase I made since they have been selling it in stores. I am beyond...
Comments United States Scam & Fake Checks

Dunkin Donuts

Posted: 2008-06-20 by sppete [send email]
Terrible customer service
Complaint Rating:  100 % with 1 votes
I have gone to DD in Waverly Sq. in Belmont Ma many times but the last 3 0f 4 visits I have left before being served. They understaff the place in the afternoons. This location has the Baskin Robbins in addition to the hot sandwiches etc. The staff is either unaware of the line or doesn't...
Comments United States Fast Food Restaurants

Dunkin' Donuts

Posted: 2008-06-26 by Mariel Thomas [send email]
I'm not happy with the service
Complaint Rating:  0 % with 0 votes
Every time I visit the Dunkin' Donuts in Hackensack NJ on Hudson street they charge me a different price. I order the same thing all the time, one toasted butter bagel. Three weeks ago they charged me $1.29, last week they charged me $1.39, today they charged me $1.49. What's up with...
Comments United States Fast Food Restaurants

Dunkin Donuts

Posted: 2008-07-02 by Mary Payson [send email]
Terrible treatment of employees
Complaint Rating:  100 % with 3 votes
My granddaughter took a job at the Dunkin Donuts located on Manchester Street in Concord, NH. The manager should not be in the position she is in. She yells at her workers constantly. She doesn't care how many people are in the shop, you can hear her yelling and then the worker has to come...
Comments United States Fast Food Restaurants

Dunkin Donuts

Posted: 2008-07-03 by sandra thomas [send email]
Made in unclean tea
Complaint Rating:  100 % with 2 votes
After waiting 10 minutes for 4 cars to move, I slugged a disgusting amount of ice tea with French vanilla coffee aftertaste. I will definitely go back to McDonald's for their tea....
Comments United States Fast Food Restaurants

Dunkin Donut

Posted: 2008-07-05 by Noah [send email]
Unacceptable attitude and behavior
Complaint Rating:  100 % with 2 votes
My complaint was my visit on 07-04-08 during 10:38am. I usually go to the same Dunkin Donut, Boston St. Salem MA. I never had any problem with anyone except for this employee. I ordered a 5 inch supreme pizza [newly on the item]. And the young female employee, blond light complexion, with a...
Comments United States Fast Food Restaurants

Dunkin' Donuts

Posted: 2008-07-09 by Joan Mathews [send email]
Employees cannot understand English
Complaint Rating:  100 % with 2 votes
For over 15 years I have been going to Dunkin Donuts. However, the past several years there seems to be a surge of non-English speaking employees who on a regular basis get my order wrong. Should I have to give up my Iced Mocha Latte with an extra shot of espresso and whip cream because there...
Comments United States Restaurants & Bars

Dunkin Donuts

Posted: 2008-07-12 by sharon [send email]
Terrible customer service
Complaint Rating:  100 % with 2 votes
They don't understand our language or culture, nor do they wish to. Their children come to work with the women and run all through the store. Cleanliness is not their concern inside or out. When we were there last, only 2 of us there, a child came and asked us to move our car so they could...
Comments United States Society & Culture

Dunkin Donuts

Posted: 2008-08-19 by Lorry Breaker [send email]
Scam and cheating
Complaint Rating:  0 % with 0 votes
I would like to make a report about Dunkin Donuts and how mistreat their employees. when started work not very long ago I was hired by Pinky Its ok until she started to yell at me hit me sometimes and embarrass me which cause me to experience self-conscious distress when I would come to work.
Comments United States Fast Food Restaurants

dunkindonuts

Posted: 2008-08-21 by lori [send email]
bad service
Complaint Rating:  0 % with 0 votes
every time i use a coupon in the fox point location i think it on Gano Street Prov i have problems they do nut put the coupons in right thes cashiers are not properly trained at when new things come likr the new promotions they never ring them wrong they are also extremly very rude i have never...
Comments United States Fast Food Restaurants

Dunkin Donuts

Posted: 2008-08-31 by Jake [send email]
Terrible customer service
Complaint Rating:  0 % with 0 votes
I have been a customer at this establishment for the past 8 months, and have been shown total disrespect by the employees. One in particular, who may know be the manager or supervisor has taken upon himself to make rude comments to me while going through the drive through, waited online inside,...
Comments United States Restaurants & Bars

Dunkin Donuts

Posted: 2008-09-07 by karen a. harkins [send email]
Bait and switch on coupons
Complaint Rating:  0 % with 0 votes
Received coupon "buy 7 beverages get 8th free"- requires a punch for every beverage purchased. Store in questions refused to give tow punches for the two large hot coffees i purchased today, 9/7/08. When i questioned manager why they did not punch for the two punches she replied that...
Comments United States Fast Food Restaurants

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