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This is my third attempt to correct this grave error that has occurred - resulting in our apparent loss of ownership. We discovered this on our own, when considering booking a Sunterra resort in Scottsdale, AZ next week. We learned that over that past year our deed had a lien placed on it and...

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I attended a timeshare presentation on 8th October 2008 at the Cypress Pointe resort (owned by Diamond Resort International). I had been invited to this presentation, as I was on my final vacation from an "explorer package deal" that I had previously purchased through Sunterra. (This...

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This organization does not care about the customer. They made consistent mistakes on my contract and have absolutely no regard for the services they provide. My list of complaints is long...stay away from this organization if you value your time and money....

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My wife and I have ownership interests in the Flamingo Beach Resort and the Flamingo Beach Villas in Sint Maarten. These properties were acquired last year by Diamond Resorts International.

When we purchased the time share weeks the initial Maintenance Fees were set in the contract...

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I purchased a timeshare with points I could use every year. I was told the fees would total less than $800 a year when I purchased the week. I have received bills in excess of $1300 and when I requested an accounting of taxes and fees to try to understand why the charges were so much than I...

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The latest complaint is the lack of response to requests to honor the $150 maintenance fee credit for 2009, and for two American Airlines certificates.
Phone calls and letters are to no avail. I will contact the Federtal Trade Commision....

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The manager, Mr. Bill England, guaranteed credit of $250 to go towards maintenance since I complained that it was too high in March of 2009. It is noted on their records in Las Vegas, Nevada that a credit was owed to me; yet, every month interest rates are accrued. I have repeatedly attempted...

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We bought this Timeshare from Club Sunterra (now Diamond Resorts) in 2004. The loan is paid in full and the only obligation we have to the company are the annual maintanace fees. The fees are paid up for this year. I can no longer afford the annual fees and I contacted the company requesting...

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The high pressure sales "tour" we took not only lasted over 2 hours, but I would have sat there all day if I did not finally say OK to something they were selling. The parade of people that came to our table was unbelievable. Each one had some other offer or special only they had the...

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Like many others I have tried to relinquish our membership of Diamond Resorts International - a type of timeshare holiday company who operate a points system. The annual management fees ( originally promised not to exceed an annual increase of 2 - 4%) have now increased by circa 37% and many...