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Just FYI, my wonderful piece of @!#$ Dell Laptop computer (service tag 8GF7521) has failed again. This is the second hard drive that has crashed and 4th time I lost everything on this computer. Once again, I am without a personal computer. The computer showed no recent signs of a possible problem.(although...

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I sent this letter with a copy of the search showing 4400complaints against Dell to the Federal Trade Commission

JUDY PERRONE, CMA RMA

December 12, 2007

Michael Dell

C/O Board of Liaison

Dell, Inc.

One...

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It all started when I received a email notification from Dell Inc. The sale was for flat screen TV's and my company has been thinking of purchasing one for our power point presentations, display of items in our catalog etc...

After choosing the desired TV I ordered a Sony...

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I have a defective computer with a 3 year warranty that is good until August 2008. I have been on the telephone with their consumer resolutions for 2 months. After numerous test on the computer with their technicians in Phillipeans and India nothing has bee done. Around 2 weeks ago I was speaking...

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I bought my 12th Dell 2 years ago. I had always had Dells and loved them. The one I bought 2 years ago didn't last 13 months. It was a piece of junk that sounded like it was an airplane about to take off. I, stupidly, purchased another with an in home service agreement for three years just...

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We purchased three computers from Dell outlet store last month. They all had minor problems from the outset. When we called Dell they said the computers were considered to be just like new and should have no defects. We send we wanted to return them. Dell then offered us credits to keep them...

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I recently applied for a dell business account. I was told it would take 6 hrs to process but since it was 5 pm on march 11th i would be contacted the next day. I waited and waited and then called on the 17th only to find out that since my company owes no money to anyone that i had no credit...

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I simply cannot believe that a company would not even attempt to change its ways after having read countless complaints about the way Dell handles its customers!! Ihave been through one of thee most frustrating experiences - my computer is now dead and i have lost everything after following...

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I ordered a promotional deal from Dell. It was a combo of a 46 inch sharp TV & blue ray together. They were shipped from 2 different shippers. I received the TV but not the blue ray. DHL shipped the blue ray. According to the tracking information the blue ray got to their warehouse &...

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My husband and I have bought a total of 3 computers from Dell, the first of which was completely defective. After several attempts of Dell trying to fix it with no success we then requested that dell replace the computer and they refused. I had to fight for months spending hours upon hours on...

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I have called three times now because I never received my printer or plasma and the answer I get is, "I'll submit a claim" How many claims need to be submitted before I get all my things? The warranty on the computer already expired and I still haven’t gotten a printer....

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My new $4200 dell computer does not work. I have spent countless hours with Dell trying to resolve the problems. Each time you call them you speak to a different person who has a different idea. I have reinstalled twice which means I have lost all my data twice, not counting the time when they...

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I purchased and received a new Dell Inspiron 1520 computer on May 5, 2008. I reported that I had a defective keyboard on May 18, 2008. At first, I experienced a problem pressing the R key on the keyboard. The key would lock and not allow me to press it while typing. Then ten minutes later, it...

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I ordered a monitor about 18 months ago- one that came along with a 3 year warranty. Afterwards, I purchased a new modem, and was shocked to discover that two years had been taken off my warranty. The sales executive refused to reinstall my previous three-year warranty, even though I had purchased...

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I have a dell dimension E510 that is 2 1/2 years old and already its kaput. The screen went black on me, and I guess its a video card because the monitor led light shows it is on and so does the cpu led. When new, I had to talk several hours to somebody in India just to get the *** thing to...

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I purchased a new Inspiron laptop in March, 2007. I started noticing an awful odor and realized it was coming from the laptop. It ran too hot and caused something inside to give off a very pungent and caustic smell. Dell agreed to give me a replacement, but it was a refurbished model. It also...

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Fatal error message which locks up my computer. I have been through 8 techs and a tech manager. now I’m not computer savvy but if these people from India are techs I’m a monkeys uncle. Look out mac here I come. Dell tech support and customer service ***.

I spent 5...

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I have been trying to get someone at dell to listen to me I even had the supervisor on the phone and she would not listen to me at all. They have been calling my home everyday for 17.00 that I guess I was short due to a late fee which is 35.00. I stated out with my computer only being about...

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On February 29, 2008 I purchased a Dell Inspiron 530 Desktop. I immediately experienced problems with the unit. First of all, the price of the purchase was supposed to be $894.57, but my credit card was charged $922.22. When I called the Dell Customer Service Department, I was never able to...

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I purchased a DELL Dimension computer and within the first 6 months, it crashed and would only start in “safe mode”. This issue started when I was sent an automatic update which ended up being incompatible with my driver. It crashed the computer, corrupted the driver and the video...