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Complaints in creditonebank.com

Credit One Bank

Posted: 2007-11-09 by Nick M  [send email]
Unable to verify payment!
Complaint Rating:  100 % with 16 votes
I have had an account with Credit One Bank for years. They issued a credit card to me soon after I declared Bankruptcy, almost 10 years ago. I have paid my balance in full consistently, never missed a payment, and have never been late with a payment. I have successfully rebuilt my credit. I...
Comments United States Banks

CreditOne Bank/ Visa Card

Posted: 2007-12-03 by William Fetzer  [send email]
Credit Card Rip off
Complaint Rating:  100 % with 10 votes
On 12/1/07 I received a bill from CreditOne Bank for a Visa credit card I applied for. I never received the card, but did receive a bill for $74.75 (enrollment fee). When I called the phone number on the statement, 877-825-3242, the message immediately went into the card activation mode. I...
Comments United States Banks

Credit One Bank/Credit Cards

Posted: 2008-01-03 by Matthew Decker  [send email]
Fraudulent Billing, Hidden Charges, Predatory Lending, Pyramyd Charges, Poor Customer Service
Complaint Rating:  100 % with 6 votes
Credit One Bank's unfair billing practices as described by many patrons throughout this website and other complaint boards.

I believe in all that support the belief of Credit One's fraudulent billing, pyramiding late charges, and predatory lending practices. I have...
Comments United States Banks

Credit One Bank

Posted: 2008-01-19 by Michael Stevens  [send email]
Bad business practices!
Complaint Rating:  100 % with 3 votes
I requested via phone line a final payoff. That means the TOTAL amount to close the account. No problem right, well as I was talking to them and gave all my bank information the neglected tell me that there was a service fee of $5.95. After I looked at my bank records they did take all the pay...
Comments United States Banks

www.CreditOneBank.com

Posted: 2008-01-20 by guieb4w  [send email]
Can't reach any cancellation dept!
Complaint Rating:  90 % with 40 votes
I was trying to find a cancellation dept. or at least a 1 800 number to call them but couldn't find any to cancel my account. Instead, a bunch of answering machine will assist you. I knew then that there is something wrong. For some reason they don't want to deal with this kind of...
Comments United States Bad Business Partners

Credit One Bank

Posted: 2008-02-09 by Barbara Tyler  [send email]
No return calls regarding stolen card!
Complaint Rating:  100 % with 1 votes
I contacted them back in November when I discovered, upon reviewing my online statement, that someone had committed fraud using my card. I called them immediately and 5 times again to no avail. Yesterday on Feb 8th, 4 months later, someone finally called me from the Fraud Department who was...
Comments United States Banks

Credit One Bank

Posted: 2008-03-03 by Charles Knight  [send email]
Credit card charges!
Complaint Rating:  75 % with 4 votes
This bank is the biggest rip-off in the world!! To pay your bill ON LINE they NOW charge you $7.95 which was increased from $5.95. They are constantly looking for ways to steal from you....
Comments United States Banks

Credit One Bank

Posted: 2008-06-14 by Rob  [send email]
fees charged after account closed
Complaint Rating:  75 % with 4 votes
Paid 2 credit cards off in full and canceled both cards due to their fees for online payments $6.95. The agent tells me that it may take up to 30 to process the closed account and I may have other fees attached (like my monthly annual fee, paid monthly). If these people charge me a fee after...
Comments United States Banks

Credit One Bank

Posted: 2008-07-15 by brknpointstar  [send email]
Fees after I closed account
Complaint Rating:  67 % with 3 votes
I called and canceled my credit one card 4 months ago ..the operator told me the balance was paid in full... the next month I got a bill for $4.25 so I called them they said they would take it off. The next month collections called and I explained it to them... they checked notes and said they...
Comments United States Banks

CreditOne Bank

Posted: 2008-07-22 by mindjob  [send email]
Poor Service and high interest rates
Complaint Rating:  100 % with 3 votes
This has to be one of the worse choices i made in trying to establishing my credit through this so-called credit card company. Creditone bank truely sucks and iam cutting this piece of crap up and sending it back to them! This company is by far the worse in customer service and the ridiculously...
Comments United States Other

Credit One Bank

Posted: 2008-07-30 by Michelle  [send email]
POOR CUSTOMER SVC
Complaint Rating:  100 % with 7 votes
I RECEIVED A CREDIT CARD FROM CREDIT ONE BANK. I WAS NOT HAVING ANY PROBLEMS WITH THEM UNTIL I GOT MARRIED IN 12/07 AND REQUESTED A NEW CARD WITH MY MARRIED NAME IN 01/08. I HAVE DONE WHAT THEY HAVE ASKED OF ME INCLUDING CUTTING UP MY CARD & MAILING IT WITH A COPY OF THE MARRIAGE LICENSE/PHOTO...
Comments United States Banks

Credit One Bank

Posted: 2008-08-01 by Donny Farrow  [send email]
Lost Card
Complaint Rating:  0 % with 1 votes
I have called twice to report my card lost, well the first time your customer service person never entered the info. It was suppose to come overnight and it did not, so I called back and that is when I found out it was not reported. The man that helped me said he would overnight it to me next...
Comments United States Telecommunications

CreditOneBank

Posted: 2008-12-28 by   Jewel1232
No email address and they lie
Complaint Rating:  67 % with 3 votes
NO EMAIL ADDRESS. JUST PHONE NUMBERS AND SNAILMAIL.

THEY LIE.

THEY SAID THEY WOULD NOT TAKE OUT $30 FOR THE CHARGE OF RAISING THE CREDIT.

THEY DID ANYWAY.

DON'T DEAL WTIH THIS BANK. IT'S A HEADACHE....
Comments United States Credit Cards

CreditOne Bank

Posted: 2009-01-27 by   Byron S. Davis
Fradulent billing
Complaint Rating:  0 % with 0 votes
I had submitted for a credit card from this company (CreditOne Bank). When I received the card via the mail, I called to activate the card, the company representive told me that there was an annual fee for this card. I told the rep to cansel. (I was never informed of any annual fees when I submitted)....
Comments United States Credit Cards

Credit One Bank

Posted: 2009-03-05 by   Stephen Smith
Fraudulent late fees
Complaint Rating:  100 % with 2 votes
Credit One Bank fraudulently charges late fees even when you do everything in your power to pay your bill on time. I called a week ahead of my due date to notify them of payment and I paid online on 2/27/2009.

I paid a little over my minimum payment and printed Credit One's...
Comments United States Credit Cards

Credit One

Posted: 2009-03-05 by   Mark
Terrible bank
Complaint Rating:  0 % with 0 votes
I was told to contact Credit One LLC when my credit score was low and I was going to get a bad rate. Remax in Elizabethtown suggested that I contact them. When I contacted them a guy (the owner and I will not state his name) told me he was my savior of the credit world and he knows how to manipulate...
Comments United States Banks

Credit One

Posted: 2009-03-10 by   Ewan
Overcharged
Complaint Rating:  0 % with 0 votes
I was told to contact Credit One LLC when my credit score was low and I was going to get a bad rate. Remax in Elizabethtown suggested that I contact them. When I contacted them a guy (the owner and I will not state his name) told me he was my savior of the credit world and he knows how to manipulate...
Comments United States Banks

Credit One

Posted: 2009-03-24 by   Tony
Unauthorized charges
Complaint Rating:  0 % with 0 votes
I was told to contact Credit One LLC when my credit score was low and I was going to get a bad rate. Remax in Elizabethtown suggested that I contact them. When I contacted them a guy (the owner and I will not state his name) told me he was my savior of the credit world and he knows how to manipulate...
Comments United States Unauthorized Charges

Credit One Bank

Posted: 2009-06-25 by   helennewton
harrassmenr
Complaint Rating:  100 % with 5 votes
When late on a payment, they call you about 10-20 times a day. I checked caller id when getting home. We spoke with an agent made arrangements and they are still calling 10-20 times a day, stating that they never talked to us. According to my state laws, they are only supposed to call twice...
Comments United States Credit Cards

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