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I think it is very unfair if a person pays their bill all the time and they are late one time and you drop the amount of calls to four calls. I can see if the customer is continually late, but if they are paid up-to-date, than their calls should be reinstated.

Especially,...

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not posting money to accounts paid by direct remit...

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I have been dealing with Global Tel Link For a few months now and they are a total ripoff. they Constantly Bill me twice for the same phone calls. They bill me through their company and then bill me through my regular phone company which is Verizon. I am going in debt trying to pay both and...

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I was not surprised to see all the complaints about Global Tel Link but I was surprised to see that many people have stories much worse than mine. I have been dealing with the company for two years and it seems absurd that I have had to go through the horrible things they have put me through...

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They took my money from my card. 25$ and set up the wrong account. Once I realized that my husband was still unable to call. I call them back and they tell me that I have to have 50$ on the account to activate it. I give them 25$ more dollars to activate the account. He is still unable to call....

Complaint Rating:

They took my money from my card. 25$ and set up the wrong account. Once I realized that my husband was still unable to call. I call them back and they tell me that I have to have 50$ on the account to activate it. I give them 25$ more dollars to activate the account. He is still unable to call....

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I have been trying since mid June to have new service put on my phone. Well it first starts with them saying my hubby hasnt tried calling the line and that was a (LIE N A HALF). This went on for 2 weeks almost. Finally after me calling them a few times, I get the Automated thingy to accept calls...

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it is hard to get to customer service to talk to a real person and when you do no one can help you. if it is a billing problem and one has to be transferred to a sprvsr then forget it. you are disconnected, this has happened to me 3 times in one wk. i has $60 in my acct. on june 3, in july they...

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Our son says We put a block on Our phone so He has been unable
to call Us.We did not authorize or request a block so please correct.This is the second time this has happened.Never had this problem with MCI.Thank You and Your reply would be appreciated....

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None of the customer service representatives that I have spoken with are consistent with their knowledge of how this service works. I feel like I was penalized (and actually I was) for making a payment before it was due. When I first subscribed to this company, I asked for all the details as...