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Complaints in correctionalbillingservices.com

Evercom Correctional Billing Services

Posted: 2008-09-03 by Esmund Hector  [send email]
They will just take your money away
Complaint Rating:  100 % with 1 votes
I advise everyone NOT to get everscam!!! I placed $60 on my phone yesterday. Talked maybe one or two times. Checked balance and it said I think $54. I hadn't talked again because I've been at work. Checked my balance again and it said $000000. Evercom just took my money and will not...
Comments United States Telecommunications

Correctional Billing Services

Posted: 2008-04-28 by Linda Murray  [send email]
Bad service
Complaint Rating:  100 % with 4 votes
I was pissed when the little 50.00 that correctional billing give for 3 months was up in 1 month, but realizing it might be something to that is the fact that I can understand that some people may not pay their bill and it misses up other people but at the same time I realize that it did help...
Comments United States Business & Finances

Evercom Correctional Billing Services

Posted: 2008-05-19 by April  [send email]
Beware
Complaint Rating:  100 % with 3 votes
They took money when I got call after1min. it would cut us off & when he would try &call back it was busy & they took money for the calls. I want it put back on my #& it to be fixed ASAP so I can get my calls. That’s why I got it to begin with so I could talk & if it...
Comments United States Business & Finances

Evercom Correctional Billing Services

Posted: 2008-05-19 by Harrison  [send email]
Broke and pissed
Complaint Rating:  100 % with 1 votes
When my man first got locked up the phone calls were the only thing that we had of each other. Now that he has been sentenced and is in a private prison the phone calls are the only thing that causes my grief. The time that we have spent away from each other doesn’t even compare to the...
Comments United States Business & Finances

Correctional Billing Services

Posted: 2008-05-22 by dale  [send email]
says we owe and we don't
Complaint Rating:  100 % with 8 votes
Correctional billing contacted us to set up account. we gave them our credit card number and they deducted $106.00. we used there sevices for a short time, then we were done using, they called and said we had a balance owing to us of about $20.00. Later, we received bill for $13.22. Twice I...
Comments United States Other

Evercom Correctional Billing Services

Posted: 2008-06-02 by Leo Cowper  [send email]
They’re thieves
Complaint Rating:  100 % with 5 votes
I’m being billed for calls that I do not get to speak on. The phone will ring and say thank you for using evercom twice, hang up and bill me for the full 30 minutes, I asked for them to please check phones, they do nothing but charge you. They can't speak English so you can't...
Comments United States Business & Finances

Correctional Billing Services

Posted: 2008-06-05 by Sheena Osborne  [send email]
Bad service
Complaint Rating:  75 % with 4 votes
My fiancé is in jail and I have already been out of 200 dollars for phone calls in a month through Correctional Billing. On 2 different occasions in a 2 day period I was told that I had successfully set up a Direct Billing account with them. So I come home and my line is blocked. I call...
Comments United States Telecommunications

Correctional Billing Services

Posted: 2008-06-06 by Tony Taytino  [send email]
Angry customer
Complaint Rating:  100 % with 1 votes
Correctional Billings Services is a total rip off. I just read another similar complaint. I have a pre-paid account with them, they charged my credit card and there is still a block on my phone. After numerous calls to cust. Service and being told 24 more hrs. I am finally at my wits end. Don't...
Comments United States Business & Finances

Correctional Billing Services

Posted: 2008-06-12 by Harris  [send email]
Problems
Complaint Rating:  100 % with 1 votes
Cbs blocked my line for 27 cents. Took me 2 days of calls to find out why. Turns out, they sent me a bill for12dollars and 53 cents in Jan., I paid it, and they gave me a credit of 9 and 97-noone can tell me WHYI got a credit. They kept subtracting ea. call, and when I went into the red, they...
Comments United States Business & Finances

Correctional Billing Services

Posted: 2008-07-09 by Charlene Porter  [send email]
Scammers
Complaint Rating:  100 % with 3 votes
I just wanted to take this opportunity to express my concerns with how this company is scamming people. After 2 weeks I terminated my services due to ridiculous charges that were added to my account and not to mention the numerous dropped calls that were still being billed to my account. I received...
Comments United States Other

Correctional Billing Services

Posted: 2008-07-15 by Diamond girl  [send email]
They are thieves
Complaint Rating:  100 % with 3 votes
I have paid cbs with my checking account so that I have double back up if needed my bank could be my back up!!! Well they have taken a double payment out of my account and have not placed the money on the phone and refuse to listen and consistently keep telling me they never received my payment...
Comments United States Business & Finances

Evercom Correctional Billing Services

Posted: 2008-07-17 by Brokenshackles  [send email]
Theft
Complaint Rating:  89 % with 9 votes
I have an account with Evercom Correctional Billing Services.

They have repeatedly cut my phone calls short due "to pushing extra buttons". 5 out of 6 times my calls were terminated and now they are telling me that I owe them $5.35. They are THIEVES and it is my suggestion...
Comments United States Business & Finances

Correctional Billing Services

Posted: 2008-10-06 by Seraphim  [send email]
Rip off
Complaint Rating:  100 % with 6 votes
This company is BULL SH*T!! I put $80 on a account and they say only 73.20 would go on my account giving me 4 calls 15 min each. I agreed to that but now every time my boyfriend calls me it goes through and you hear the "thanks for using correctional billing services" then i hear it...
Comments United States Unauthorized Charges

Correctional Billing Services

Posted: 2008-10-13 by Bert  [send email]
Unauthorized billing
Complaint Rating:  100 % with 3 votes
I have read the replies about evercon and have dealt with their non english speaking reps. But I went up the ladder and found that Law enforcement and gov officials don't want to hear about it. this leads me to believe they are getting something out of the scam. It wont happen but if everyone...
Comments United States Unauthorized Charges

Correctional Billing Services/Evercom, Tinetix

Posted: 2008-09-20 by Ta  [send email]
Lower Rate/Blocked Call
Complaint Rating:  100 % with 1 votes
My phone service plan remained the same, but the # changed to a # with a lower calling rate. Well my fiance' hasn't been able to call me since this change. I requested a service ticket be placed on that # by CBS to cross-check their system for any errors. In return, CBS did so 4 times...
Comments United States Telecommunications

CBS

Posted: 2008-09-21 by Pema Smith  [send email]
prepaid call
Complaint Rating:  0 % with 0 votes
my complaint is them took $50 from my credit card and when i call them said i owe, but u cant owe because if u dnt have money, in u acc# u cant receive phone call so how can i owe them this a bad phone company....
Comments United States Telecommunications

Correctional Billing Services

Posted: 2008-10-09 by Francis  [send email]
Scam and cheating
Complaint Rating:  100 % with 2 votes
Inmate called representing himself as an emergency officer and stated a family member had been in an accident and that I was to call a number. I did so and it opened the call forward feature so the inmate forwarded his calls to my number.

The sad part is CBS will not take care...
Comments United States Products & Services

Correctional Billing Services

Posted: 2008-12-02 by Kallie  [send email]
WILL NOT REFUND MY MONEY!
Complaint Rating:  100 % with 2 votes
Company billed my credit card for $56.95, on 9/23/08. For service to receive inmate telephone calls from a correctional facility! I was under the assumption that this service was needed at the time of purchase. I later realized, that Correction Billing Services was not the provider I should...
Comments United States Telecommunications

Correctional Billing Services

Posted: 2008-12-02 by Kallie  [send email]
WILL NOT REFUND MY MONEY!
Complaint Rating:  50 % with 2 votes
Company billed my credit card for $56.95, on 9/23/08. For service to receive inmate telephone calls from a correctional facility! I was under the assumption that this service was needed at the time of purchase. I later realized, that Correction Billing Services was not the provider I should...
Comments United States Telecommunications

Tnetix

Posted: 2008-12-02 by THERESA HOWARD  [send email]
REFUNDS
Complaint Rating:  0 % with 0 votes
THIS COMPANY WILL NOT REFUND ME MY MONEY THEY SAY THAT THE MONEY WAS RETURNED TO ME BY WAY OF WESTER UNION BUT WESTERN UNION SAYS NO WAY THEY NEVER PAID IT BACK TO THEM SO THEY CAN REFUND ME . I HAVE BEEN GETTING THE RUN-A-ROUND FOR THREE WEEKS NOW AND STILL I HAVE NOT BEEN REFUNDED MY MONEY....
Comments United States Collections Agencies

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