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Purchased a roundtrip from Newark to Honolulu

While in Hawaii I called and asked if there were any business class seats available for my return. I was told there were not but I could be waitlisted (elite member)and the fare would require an additional $385 plus $100 for changing.

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Beware of the customer service representatives in special one lady from account services her name is claudia, she is VERY RUDE, and extremely impolite, she try myself with bad words, when you try to explain to her the problems she refuse to listen and said is not her problem. That she is in...

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I made airplane arrangement with carnival Cruises, 4 tickets coach from Newark, NJ to Miami Fla. cost 896.00. not even 24 hrs. afterwards I called Carnival and canceled the cruise. I called the airlines and they said the tickets were none refundable the same ticket were 350.00 apiece just...

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1.Ticket counter employee & manager issued documents with improper ID information. When presented with ID on driver's license issued boarding passes & tickets with wrong names.
2. Faulty financial transactions. Didn't issue proper refunds...
3. Callousness &...

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Negligent about passenger's ID info & ticket processing. Claimed that ticket had been used when passenger was standing right in front of them & ticket had clearly not been used. Issued boarding passes for passenger who had already flown instead of looking at current passenger's...

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Have already written a complaint a/b Continental's service. Just adding on - that when I submitted a written letter to Barbara Adams your Customer Complaint Manager a/f all the inconveniences & insensitivities that I experienced she had the audacity to mention that we will be sure to...

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My confirmation code was CYBCZQ. I was to fly from St. Louis to Houston Texas and on to Anchorage Alaska on June 19. Due to bad weather in Houston, we had to land in College Station, Texas.

Flight CO2345 Stl to Houston
to catch flight CO407 from Houston to Anchorage.

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We, were told by our departing airport that our luggage was checked all the way to our destination. So we arrived at Bush International Airport cleared customs, but didn't pull our luggage to check it in for the final flight to destination. So when we arrived at our destination our luggage...

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My complaint is concerning the refund policy for rebooking a flight with continental airlines. Recently I booked a one-way ticket for two people from Fort Lauderdale Fl. to Houston I was driving from Houston to Florida on vacation in a rental car which I planned to drop off in Fort Lauderdale...