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We have just moved from NY, and opened an account with Compass Bank. My husband's pay check is directly deposited. Yesterday, I went into the bank and wanted to have 400.00 transfer to our other checking acct. The manager said I can write a check for cash and deposit it. To my surprise...

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In early June, 2007, I received a letter in the mail from the bank I had used for the last couple of years, Compass Bank. The letter offerred a free credit report to me for just replying to it, something that I had been wanting to look at for some time, and did not realize that I could get my...

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I have been wanting my twelve year old daughter to open her first checking account. I received a direct mail piece announcing that first time people establishing checking accounts at Compass Bank would receive an IPOD. My daughter jump on the idea. The nest day we went to the compass bank branch...

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I'm writing to warn any prospective customers about Compass Bank's shameful practices. I have read quite a few reports here about people who have been unfairly charged NSF fees. While that scenario does not apply to me (I'm very careful not to allow my account to get low and I...

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I'm writing to warn any prospective customers about Compass Bank's shameful practices. I have read quite a few reports here about people who have been unfairly charged NSF fees. While that scenario does not apply to me (I'm very careful not to allow my account to get low and I...

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I have just recently opened an account with Compass Bank, and already my account is screwed up. First, I had a pending transaction of $14.00 from a cab fair way in chicago, Illinois and I live in fort worth, Texas. So I taught somebody was stealing my identity. It happened to turn out that somebody...

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I recently went to Compass and deposited $150 into my account. After having made that deposit, I made a charge to pay my cell phone payment.

They then assessed numerous NSF fees to my account and said it was because I made the deposit after the "cut off". I pushed for...

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Compass bank is a ripoff because people keep getting a hold of my account number. The first account was broken into and made charges on my account that I did not authorize. Well, I filed dispute forms and they took care of it and refunded me the NSF fees. Then I closed that account so nothing...

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To Compass Bank:

I understand that your employees regularly scan the web, trying to tactfully handle customer disservice cases before your institution's image and reputation become tarnished. In this post, I am being as honest and blunt as I can, and just so that you know...

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I do not understand how this bank gets away with the things they do. They need to be under investigation. They do not credit deposits made on Friday afternoon until Tuesday? They charge you for absolutely everything. One month I had six fees for on-line bill pay which I had never used. They...

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Simply put: I am being charged for late payments on my car loan despite my check clearing before the date due. This all started when I began making more than the minimum payment. In fact I was doubling up on my payments. I have had no luck getting any action. I have sent Compass copies of my...

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Called the auto teller to find out they charged me a 29.00 service charge. Called and they stated it was a fee for going over the 15 calls a month. Stated never heard of that, Asked if fee could be waived said no. Went into branch and spoke with them about it, nothing could be done. Their reply...

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I am a wholesale merchant in Texas. I had Texas Bank (never a problem) until Compass took over. At the first of 2008 I had a hot check written to me from a company in california. Compass delayed in notifying me. I went down to the branch myself to find out why my account was in overdraft. At...

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Compass bank wanted My thunb print to cash a check drawn on their bank then they had the nerve to tell me that it would cost me 10% of the value of the check to cash it! They need to put 'Their' thumb print on it. They are getting away with bank robbery in reverse and need to be stopped...