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compassbank.com Consumer Complaints & Reviews

Compass Bank - Fraud, beware!

Posted:    Valerie
Complaint Rating:  0 % with 0 votes
We have just moved from NY, and opened an account with Compass Bank. My husband's pay check is directly deposited. Yesterday, I went into the bank and wanted to have 400.00 transfer to our other checking acct. The manager said I can write a check for cash and deposit it. To my surprise...
Complaint comments Comments Complaint country United States, Alabama, Mobile Complaint category Products & Services

Compass Bank - Deceptive trade practices!

Posted:    layton lang
Complaint Rating:  100 % with 5 votes
I have been wanting my twelve year old daughter to open her first checking account. I received a direct mail piece announcing that first time people establishing checking accounts at Compass Bank would receive an IPOD. My daughter jump on the idea. The nest day we went to the compass bank branch...
Complaint comments Comments Complaint country United States, Texas, Dallas Complaint category Banks

Compass Bank - Don't be fooled by Compass Bank's "free" credit check

Posted:    Valerie
Complaint Rating:  100 % with 2 votes
In early June, 2007, I received a letter in the mail from the bank I had used for the last couple of years, Compass Bank. The letter offerred a free credit report to me for just replying to it, something that I had been wanting to look at for some time, and did not realize that I could get my...
Complaint comments Comments Complaint country United States, Colorado, Denver Complaint category Banks

Compass Bank - Terrible experience!

Posted:    Valerie
Complaint Rating:  75 % with 4 votes
I'm writing to warn any prospective customers about Compass Bank's shameful practices. I have read quite a few reports here about people who have been unfairly charged NSF fees. While that scenario does not apply to me (I'm very careful not to allow my account to get low and I...
Complaint comments Comments Complaint country United States, Alabama, Mobile Complaint category Banks

Compass Bank - Fraud and illegal activity!

Posted:    Valerie
Complaint Rating:  83 % with 6 votes
I'm writing to warn any prospective customers about Compass Bank's shameful practices. I have read quite a few reports here about people who have been unfairly charged NSF fees. While that scenario does not apply to me (I'm very careful not to allow my account to get low and I...
Complaint comments Comments Complaint country United States, Alabama, Mobile Complaint category Banks

Compass Bank - Terrible experience

Posted:    Valpal
Complaint Rating:  50 % with 4 votes
I have just recently opened an account with Compass Bank, and already my account is screwed up. First, I had a pending transaction of $14.00 from a cab fair way in chicago, Illinois and I live in fort worth, Texas. So I taught somebody was stealing my identity. It happened to turn out that somebody...
Complaint comments Comments Complaint country United States Complaint category Banks

Compass Bank - Fraud

Posted:    Valerie
Complaint Rating:  100 % with 1 votes
I recently went to Compass and deposited $150 into my account. After having made that deposit, I made a charge to pay my cell phone payment.

They then assessed numerous NSF fees to my account and said it was because I made the deposit after the "cut off". I pushed for...
Complaint comments Comments Complaint country United States Complaint category Banks

Compass Bank - Fraud and scam

Posted:    Valerie
Complaint Rating:  80 % with 5 votes
Compass bank is a ripoff because people keep getting a hold of my account number. The first account was broken into and made charges on my account that I did not authorize. Well, I filed dispute forms and they took care of it and refunded me the NSF fees. Then I closed that account so nothing...
Complaint comments Comments Complaint country United States, Florida, Gainesville Complaint category Banks

Compass Bank - Compass, these overdraft charges are YOUR mistake - so lets play fair

Posted:    James True Merrill
Complaint Rating:  100 % with 3 votes
To Compass Bank:

I understand that your employees regularly scan the web, trying to tactfully handle customer disservice cases before your institution's image and reputation become tarnished. In this post, I am being as honest and blunt as I can, and just so that you know...
Complaint comments Comments Complaint country United States, Alabama, Birmingham Complaint category Banks

Compass Bank - Illegal Charges

Posted:    Florida Student
Complaint Rating:  100 % with 1 votes
I do not understand how this bank gets away with the things they do. They need to be under investigation. They do not credit deposits made on Friday afternoon until Tuesday? They charge you for absolutely everything. One month I had six fees for on-line bill pay which I had never used. They...
Complaint comments Comments Complaint country United States, Florida, Jacksonville Complaint category Banks

Compass Bank - Poor Loan Accounting Practices

Posted:    marcparella
Complaint Rating:  100 % with 2 votes
Simply put: I am being charged for late payments on my car loan despite my check clearing before the date due. This all started when I began making more than the minimum payment. In fact I was doubling up on my payments. I have had no luck getting any action. I have sent Compass copies of my...
Complaint comments Comments Complaint country United States, Alabama, Birmingham Complaint category Banks

CompassBank - Awful bank

Posted:    Valerie
Complaint Rating:  0 % with 0 votes
I am a wholesale merchant in Texas. I had Texas Bank (never a problem) until Compass took over. At the first of 2008 I had a hot check written to me from a company in california. Compass delayed in notifying me. I went down to the branch myself to find out why my account was in overdraft. At...
Complaint comments Comments Complaint country United States Complaint category Banks

Compass Bank - Do not use them

Posted:    Jimmy
Complaint Rating:  100 % with 2 votes
I HAVE HAD NOTHING BUT PROBLEMS WITH THIS BANK AND IT SEEMS AS THEY MAKE UP WHY FEES AND CHARGES ARE ACCESSED.CUSTOMER SERVICE IS A JOKE AS THEY TRY AND TALK OVER YOU(TIFFANY)AND SHE DID NOT WANT TO GIVE ME HER AGENT ID #.PLEASE BE AWARE THAT ALL REPRESENTATIVES HAVE A WAY TO BE TRACKED SUCH...
Complaint comments Comments Complaint country United States, Arizona, Mesa Complaint category Products & Services

Compass Bank - Terrible bank

Posted:    Ron
Complaint Rating:  100 % with 1 votes
Compass will sometime hold small bus corp checks out of the blue for 5 to 10 bus days. They have cashed these checks from this fortune 500 comp 17 times with no prob and then decided to start holding all of them. I closed the account turned my checkbooks in at this time and was told the account...
Complaint comments Comments Complaint country United States Complaint category Banks

Compass Bank - Overcharged

Posted:    Lindsy
Complaint Rating:  0 % with 0 votes
After reading several entries posted on this site, I have to believe that it isn't just my imagination, but that Compass bank has adopted accounting practices with the express intent of getting as much money from their customers as possible in overdraft fees.

I couldn't...
Complaint comments Comments Complaint country United States, Texas, Fort Worth Complaint category Banks

Compass Bank - Awful bank

Posted:    Jerry
Complaint Rating:  100 % with 9 votes
I have been self employed for nearly 13 years and have managed to keep my head above water through the economic ups and downs. In the early part of 2006, I moved my commercial banking to Compass Bank, huge mistake, and opened two business checking accounts and accepted a small $10, 000 business...
Complaint comments Comments Complaint country United States Complaint category Banks

Compass Bank/Credit Cards - Credit Card Fees

Posted:    Angela
Complaint Rating:  100 % with 1 votes
I had had a credit card with them for a few years and only used it for a balance transfer back at the beginning, which was paid off. I recently got an offer from them for balance transfer, and I wanted to use it. However, I used the wrong check that they had sent me, and when I got the statement...
Complaint comments Comments Complaint country United States, Alabama, Decatur Complaint category Credit Cards

Compass Bank - Will Not Honor Thier Customer's Checks

Posted:    TTuck
Complaint Rating:  100 % with 2 votes
My mother wrote me a check for my birthday. Long story short... I wanted to cash the check & was near the bank it was written on. I went into Compass Bank, the bank the check was written on. I handed the cashier the check & my driver's license. She told me that I would have to pay a $7.50...
Complaint comments Comments Complaint country United States, Alabama, Hoover Complaint category Unauthorized Charges

BBVA Compass Cheking - Excessive Overdraft Fees

Posted:    Sheri Gardner
Complaint Rating:  100 % with 1 votes
I overdrew my checking account last week, and was out of town on business. There was not a BBVA Compass branch in any of the cities I was in. I called customer service to explain the situation. They told me a customer care specialist would have to contact me within 48 hours. It was nearly a...
Complaint comments Comments Complaint country United States, Arizona, Phoenix Complaint category Banks

Compass Bank - Nazi banking techniques

Posted:    joycorr56
Complaint Rating:  0 % with 0 votes
All of us can't be wrong:

http://www.complaintsboard.com/?search=compass+bank&everything=Everything

My exhusband gave me a check to deposit from his new account he opened with Chase bank

because I borrowed some money from him. He later come...
Complaint comments Comments Complaint country United States Complaint category Banks

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