Complaint Rating:

I subscribed to Clearwire while I lived in Seattle. I asked what would happen if I moved out of the service area & was assured that I could cancel. Now that I'vc moved to Colorado, where there is no service, there ia a $160 cancellation fee!

Clearwire is not to be trusted....

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Clearwire service. I signed up for clearwire in april. After calling emailing and begging they finally canceled my service in November. I spent about two hundred dollars on service that never worked. Clearwire even admits that my modem was out of range of their service and that I should not...

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I had clearwire for a year. The service was spotty. Sometimes you get great speeds, other times you can't get the internet for no obvious reason. The setup, like their commercials say, it is very easy to setup. Getting rid of this damn thing is another matter altogether. I moved into another...

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I am supposed to be getting around 2 Mbps download speeds and around 200 kbps upload speeds, but only achieved speeds in the 100 to 500 kbps download speed range and around 100 kbps upload range. I called tech support at Clearwire and was on the phone with a tech named Chris for over an hour...

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Called 9-4-2008 to cancel service.

Was advised email sent to return modem and I would NOT be charged any future charges. Rep asked me to list my acct on craigs list for military personnel to take over. she advised I would receive credit of last months bill and that I would NOT...

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It won't work when it rains, on a 'clear' day the best I can get is 3 bars. Their wretched customer service and technical services depts tell me there are some 12 of their towers in my area... For 10 bucks a month more I can get cable or even AT&T, and I rue the day I walked...

Complaint Rating:

Called 9-4-2008 to cancel service.

Was advised email sent to return modem and I would NOT be charged any future charges. Rep asked me to list my acct on craigs list for military personnel to take over. she advised I would receive credit of last months bill and that I would NOT...

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The reception through the modem is good to begin with, but slowly decays over the months of service. Following numerous calls to the tech assistance including one visit, we "must have some interference that the cause cannot be located."

"But it worked well for...

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I have had "Clearwire" for over a year for my business. Phone and internet bundle.

My phone has not worked properly for a year- My credit card processing machine is connected to the internet which works fine. I have tried to get Clearwire to fix my phone service for...

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A year and a half of Hell. We wanted out of our contract early on because our service was inconsistent. Then we swtiched our phone service to Vonage not realizing that inconsistant internet service would mean horrible phone service. Our fax machine would not work. Vonage did us right. Good for...

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I returned the modem to the Nevada return address listed above in a United States Post Office Priority Mail box. I did not use a delivery confirmation service. I should have. I did not use the Clearwire UPS return label with handy tracking number. I should have done that. I had hoped the package...

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I signed up with clearwire to save a little (very little) money over my DSL service. I'd seen friends use it successfully, though it had been 2 years. I should have done more research and thought things through more carefully.
After receiving my equipment, I set it up as directed....

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My exboyfriend got internet service through Clearwire last year. A man came to set up the service and said that our location might not get a good connection and if it wasn't working to call Clearwire and we could cancel right away. We were also told that Clearwire worked in Oregon, so that...