Complaint Rating:

I have been hounded by Chrysler Financial collections even with a payment only 11 days late. I get repeated phone calls daily sometimes 6-8 on my cell phone costing cell usage. The people calling are very rude and demanding even after I told the supervisor I am behind about a month. If you...

Complaint Rating:

Chrysler Financial has been asked to stop calling us 8-12 times every day starting at 8:01 am 7 days a week. I also asked supervisors to stop calling my wifes work, which is against the law if I request so.

They blame all the calls on a computer dialer. No one will accept responsibility....

Complaint Rating:

I had made a payment by phone on my daughter's Dodge Neon. I usually made the payment on the internet but on that particular day, their internet site wouldn't let me make an on-line payment. The payment by phone was for $250 plus a $7 Western Union fee. A couple of days later I...

Complaint Rating:

My first 6 payments were not reported to credit bureaus but when I fell short due to health issues they reported me, not to mention that when I took 2 deferments they listed it as non payment and repo my car. My 81 yr old mother lived in another state and they would call her everyday at 7:30...

Complaint Rating:

I would like to start by saying that I have had two vehicles financed by Chrysler Financial. My first, a '05 PT Cruiser I bought brand new with 60 miles on it at a 4% interest rate. Drove it, loved it, never a problem, and always paid more than what my set payment was. So, why not continue...

Complaint Rating:

I mailed in a payment to Chrysler financial which they received and it cleared Apr 7th.A week later I started getting calls from them. I was informed my payment had bounced. I had my bank to fax them a letter and a copy of my bank statement showing that my payment had cleared. I have been continuously...

Complaint Rating:

I paid the excise tax on my leased vehicle on May 6, 2008. My next bill from Chrysler acknowledged receipt of my payment (both the monthly lease amount and the excise tax--$940 in total) but it still appeared as a charge--they were still asking me to pay $940.

It's been like...

Complaint Rating:

I needed to defer my August '08 payment. All seemed to go well until I received a bill for my August truck payment. I also received a letter informing me that I was being taken off auto pay. I called Chrysler and got the run around. The rep was rude and when I asked for a supervisor he...

Complaint Rating:

I financed a Chrysler 300M with our local dealer, whom I have bought 3 Chryslers from in 7 years, my first payment was due March 1, 07. June 1st, 2008 Chrysler financial reported 6 30 day late on my credit report. After speaking with every idiot working for the finance company I finally called...

Complaint Rating:

My checking account of 20 years was hacked. Due to that fact, the bank had to change my account number because they wanted me to be safe (thank you Wachovia) I had already posted my payment on time to Chrysler financial. But because of the mishap I had to call customer service and let them know...

Complaint Rating:

I am having a terrible experience with Chrysler financial too..They are rude, they don't want to listen to your situation and just want to cut you off all the time and threatening you... unwilling to give me my accurate balance... I was running behind on two payments, due to medical conditions......

Complaint Rating:

On May 23, 2008, Chrysler Financial processed my $610 car payment TWICE by their mistake. After battling with them for 3 weeks, and being promised an overnight check, with absolutely no follow through, I finally received the refund check (via snail mail and I live in North Pole, Alaska...no...

Complaint Rating:

I have written many times to make payment arrangements with Chrysler Financial for my vehicle. I have fallen behind due to some financial hardship. They do not answer my emails. I have asked them to call at reasonable hours because I work a night shift and don’t get off work until 0200....

Complaint Rating:

I will never use Chrysler financial again. They suck out loud. I had a six year loan, payments at 350.00 a month. My car loan was up in June. I called in May because my pay-off balance was 900.00 dollars. I thought it should be 700.00 dollars. They said the extra money was interest owed on the...

Complaint Rating:

I used the online payment method to pay my car loan on a Saturday only to find out that it was not processed. A representative said that it was going to be late on Monday and I should make a payment now! but I asked what about the first payment" she said that it was not in the system and...

Complaint Rating:

I have just gotten this leased vehicle 3 months ago. I have been waiting each month for a statement or payment booklet and to no avail, nothing. I talk to someone on the phone that magically sends me one. The problem with this is, they have no problem sending me a statement after the late charges...

Complaint Rating:

I have been involved with Chrysler and their over the top collection practices. If 10 phone call a day from several different phone numbers is not enough, they have now somehow acquired by telephone bill because they are calling people that I did not list on my credit application as references....

Complaint Rating:

Chrysler Financial applied my new lease payment to an old account, which was paid in full. The new lease payment was due 7/1. They received it 6/27. The payment was exactly the amount of the new lease. I received a statement on the old 36 month lease that I now had a credit of $19 following...

Complaint Rating:

I paid my car off in April of 2008, it is now September 2008 and I still have not received my title to my car! Chrysler had no problem sending me my statements when they wanted me to pay my loan, but now they claim to have sent me my title three different dates yet I have NOT received ANYTHING...

Complaint Rating:

We are in the same boat!! We elected to give up one of our Chrysler vehicles because of hard times. They are calling me and the wife 15+ times a day and also calls are also before 8:00am. Also - I am 3 days late on payment on 2nd vehicle I am keeping and the harassing calls are still coming!...