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Complaints in chase.com

Chase Manhattan Bank

Posted: 2008-10-01 by Jude Owen  [send email]
Overcharged
Complaint Rating:  0 % with 0 votes
After receiving my bill from Chase with a minimum payment due of $107.00 I immediately sent a check for $110.00. The company charged me $100.00 saying that was the amount I had paid. They admitted that the box did say $110.00, but claimed the written line did not. They were unable to substantiate...
Comments United States Banks

Chase Manhattan Bank

Posted: 2008-09-05 by J. Jackson  [send email]
Poor customer service
Complaint Rating:  0 % with 0 votes
I am a case manager who works with the disabled. My client is receiving disability, which is to be deposited in his account at Chase Manhattan. Social Security issued the check to my client's account, but it is not showing up in his account. We attempted to get help from customer service....
Comments United States Banks

Chase Home Finance

Posted: 2008-10-01 by Freddy McCain  [send email]
Scam and cheating
Complaint Rating:  100 % with 6 votes
Chases whipping boy: Ok here it is in 2004 I lost my job and was unemployed for four months well you know the story no income no bill paying. Was able to get reemployed and get in touch with Chase lets do something about our arrears no call back what so ever in stead I received a foreclosure...
Comments United States Loans

Chase Home Finance

Posted: 2008-06-18 by Jeff  [send email]
Closing
Complaint Rating:  100 % with 1 votes
They keep delaying closing and will want more money from you. They also will blame the Title Company, which I work closely with. They had never worked with such a disorganize company before. I will never do business with them again....
Comments United States Mortgage Companies

Chase Home Finance

Posted: 2008-07-15 by Trina Carter  [send email]
Fraud and scam
Complaint Rating:  100 % with 2 votes
I had four strokes and a heart attack, so of course they had to take our my homeowners. I still could and did get Flood, wind and hail. They sent my flood in on April 4th and mine got there on the 7th. Needless to say they now say I can't pay the flood since they have to put my homeowners...
Comments United States Mortgage Companies

Chase Home Finance

Posted: 2008-07-19 by Frank  [send email]
Fraud and scam
Complaint Rating:  100 % with 9 votes
About 5 years ago, my mortgage was sold to Chase, I did not choose them. I have paid every single mortgage payment at least 2 weeks prior to its due date, and on most of my payments, I have added extra money to be applied to the principal. I have to believe I am an excellent customer (my credit...
Comments United States Business & Finances

Chase Home Finance

Posted: 2008-07-31 by Niel Mody  [send email]
Fraud and scam
Complaint Rating:  0 % with 0 votes
Since my wife and I purchased our house in August of 2004, we have never made a late payment. I think we had one payment in five years in our previous house that was incorrect (by a few cents). I pay our bills online by using Bank of America BillPay and it generally works very well. I don't...
Comments United States Mortgage Companies

Chase Home Finance

Posted: 2009-01-07 by   Vanessa
Terrible experience
Complaint Rating:  100 % with 3 votes
In an effort to help out a friend we decided to offer him one acre of land. It perked, was appraised and was surveyed. The day before closing the attorney called to say a lien was on the property. We were perplexed as the land was all paid for and we knew Chase had 2 1/2 acres but not all 17...
Comments United States Products & Services

Chase Home Finance

Posted: 2009-05-08 by   deebee503
Mortgage and Credit Card
Complaint Rating:  0 % with 0 votes
I put a deposit on a vehicle that I later changed my mind on. This was in June of 2008. I still do not have my $5K deposit returned after I notified Chase that I wanted my deposit returned in June of 2008. It is May of 2009.
I also started a mortgage refinance with Chase in February of...
Comments United States Business & Finances

Chase Home Finance

Posted: 2009-05-09 by   Sarah
Awful company
Complaint Rating:  100 % with 3 votes
I have lived in my home for 23 years and refinanced with Chase Home Finance in 2007 with a "no documentation loan", whereby no proof of income was necessary. I was starting a business at that time and used the refinanced funds to finance a business for my fiancee and I, only our relationship...
Comments United States Mortgage Companies

Chase Home Finance

Posted: 2009-09-24 by   Hlop
Home stealing company
Complaint Rating:  0 % with 0 votes
We have been home owners for 10 years. We originally purchased our home in August 1998, since that time we have paid over $140, 000 toward the purchase of our home, which was originally purchased for $103, 619. We refinanced to an ARM in 2004 to $136, 000 and that mortgage was later sold to...
Comments United States Banks

Chase Home Finance

Posted: 2009-09-28 by   Fun23
Scam charges
Complaint Rating:  0 % with 0 votes
I wrote to Chase Home Finance LLC ( P.O. Box 50911, San Diego, CA 92127) last year in December and requested a term extension. They wrote back 3 months later and offered me a loan modification increasing my fixed interest rate from 4.99% To a variable 5.8%. I had not requested a rate adjustment...
Comments United States Unauthorized Charges

Chase Auto Finance

Posted: 2007-11-09 by Tricia L. Beck  [send email]
Unprofessionalism!
Complaint Rating:  100 % with 5 votes
I received a call at my place of employment. I had fallen a couple weeks behind on my car payment due to financial difficulties, but was in the process of setting up my car payment after receiving funds to make my payment. I received a harassment call at my employment. The "customer...
Comments United States Loans

Chase Auto Finance

Posted: 2008-02-12 by Brian Lyman  [send email]
Terrible experience!
Complaint Rating:  96 % with 26 votes
I was contacted by Chase Finance with regard to my auto loan payment which was less than 30 days late and the representative stated in the voicemail that I needed to contact him within 1 hour to arrange the pickup of my vehicle for repossession. I contacted customer service and informed them...
Comments United States Loans

Chase Auto Finance

Posted: 2008-02-20 by Sabrina  [send email]
Horrible service and rip off!
Complaint Rating:  100 % with 2 votes
I have had a loan with Chase Auto Finance for almost 4 years. I originally put 25,000 dollars cash on my vehicle with only 4,000 dollars as the actual loan. I have been making very low payments since then because i was a student. For the entire 4 years I have made every single payment on time....
Comments United States Auto Insurance & Loan

Chase Auto Finance

Posted: 2008-03-07 by Under Control  [send email]
Miscalculated my loan over charging 1000's too much in interest
Complaint Rating:  100 % with 3 votes
Dear Mr. Nader;

This is why we need YOU more that ever. Maybe you can use any of this for your campaign, its so horrific. Not once, but twice, I found it hard to be an American.

1. CHASE AUTO FINANCE NEEDS TO BE UNDER FEDERAL INVESTIGATION FOR THE enclosed documents;...
Comments United States Auto Insurance & Loan

Chase Auto Finance

Posted: 2008-08-04 by Bababooey  [send email]
Auto loan being placed into default for not paying for a duplicate title and sending it to the bank
Complaint Rating:  100 % with 3 votes
When I originally purchased my car last November, I financed my car through the dealer, and my loan was assigned to SunTrust Bank. I was unhappy with the trerms of the loan (5 year/8.5% APR), so in January, I decided to refinance my car loan through Chase Auto Finance, which offered me better...
Comments United States Auto Insurance & Loan

Chase Auto Finance

Posted: 2008-09-04 by Vic  [send email]
Fraudulent loans - miscalculation of interest by 1000's $
Complaint Rating:  100 % with 2 votes
Here is the direct line to Chase General Council - These people are inhuman scum! Boycott Chase!! They ripped me off for 1000's. I had to hire and attorney, then they beat him down with threats.

eMail; lee.k.deutsch AT chase.com. TEL; 516-745-3050, FAX; 516-745-3220....
Comments United States Auto Insurance & Loan

Chase Auto Finance

Posted: 2008-09-12 by Erica H.  [send email]
Liars
Complaint Rating:  100 % with 3 votes
So my fiance and I fell 45 days behind on our car payment. The gentleman at the local office made arrangements with us and we were able to stop the repo. We let him know our next payments would be Sept 16 and Sept 23 due to the prev checks going towards rent. He said that would be okay, we just...
Comments United States Auto Insurance & Loan

Chase Auto Finance

Posted: 2008-09-26 by Collin Stall  [send email]
Rip off
Complaint Rating:  100 % with 3 votes
I contacted them on why the principle paid each month was different. I called them when I received a late notice and saw that the principle was a certain amount. If you times it by the number of months is was about $1000 difference from what they are showing. I have a high risk loan and if I...
Comments United States Car Dealers

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