Complaint Rating:

They keep delaying closing and will want more money from you. They also will blame the Title Company, which I work closely with. They had never worked with such a disorganize company before. I will never do business with them again....

Complaint Rating:

I had four strokes and a heart attack, so of course they had to take our my homeowners. I still could and did get Flood, wind and hail. They sent my flood in on April 4th and mine got there on the 7th. Needless to say they now say I can't pay the flood since they have to put my homeowners...

Complaint Rating:

About 5 years ago, my mortgage was sold to Chase, I did not choose them. I have paid every single mortgage payment at least 2 weeks prior to its due date, and on most of my payments, I have added extra money to be applied to the principal. I have to believe I am an excellent customer (my credit...

Complaint Rating:

Since my wife and I purchased our house in August of 2004, we have never made a late payment. I think we had one payment in five years in our previous house that was incorrect (by a few cents). I pay our bills online by using Bank of America BillPay and it generally works very well. I don't...

Complaint Rating:

I received a call at my place of employment. I had fallen a couple weeks behind on my car payment due to financial difficulties, but was in the process of setting up my car payment after receiving funds to make my payment. I received a harassment call at my employment. The "customer...

Complaint Rating:

I was contacted by Chase Finance with regard to my auto loan payment which was less than 30 days late and the representative stated in the voicemail that I needed to contact him within 1 hour to arrange the pickup of my vehicle for repossession. I contacted customer service and informed them...

Complaint Rating:

I have had a loan with Chase Auto Finance for almost 4 years. I originally put 25,000 dollars cash on my vehicle with only 4,000 dollars as the actual loan. I have been making very low payments since then because i was a student. For the entire 4 years I have made every single payment on time....

Complaint Rating:

Dear Mr. Nader;

This is why we need YOU more that ever. Maybe you can use any of this for your campaign, its so horrific. Not once, but twice, I found it hard to be an American.

1. CHASE AUTO FINANCE NEEDS TO BE UNDER FEDERAL INVESTIGATION FOR THE enclosed documents;...

Complaint Rating:

When I originally purchased my car last November, I financed my car through the dealer, and my loan was assigned to SunTrust Bank. I was unhappy with the trerms of the loan (5 year/8.5% APR), so in January, I decided to refinance my car loan through Chase Auto Finance, which offered me better...

Complaint Rating:

I have been calling Chase at their Correspondence Department - 800-238-3267. The number disconnects you before you get to connect to anyone because of high call volume. I have also faxed their Correspondence Department numerous times at 888-643-9628. The reason I have been so persistent in contacting...

Complaint Rating:

In 1/08, I applied on-line for a 0% APR Credit Card from Chase. I received a credit card and a check from Chase. The credit card said I was approved for $13, 000 and Chase included the check to use for a balance transfer. The afternoon of 2/14/08 I deposited the Chase check for the balance transfer...

Complaint Rating:

I just looked at my Chase credit card statement and noticed a $12.99 charge. When I called I was told that is by Privacy Guard and I needed to contact them directly. They also told me the charge has been monthly for two years! I called Privacy Guard and they told me that Chase Customer Service...

Complaint Rating:

I have had an account with Chase for quite awhile now but I had a family emergency and when I needed help in terms of payments, I went to debt consolidation. It worked great for me until another big family emergency hit than I had to go off the debt consolidation as well. I decided to work with...

Complaint Rating:

To whom it may concern,

I am, upset with chase bank i have 2 credit cards with them about year and half a go i had some financial problems per chase bank i enrolled in a credit counseling program the credit counseling has be a great help i enrolled my credit cards and they have...

Complaint Rating:

I have been fighting Chase about the fraudulent use of my credit card from July 2007 to September 2007. I notified Chase of the fraudulent activity in late September 2007. They immediately closed the account and put the $3100 worth of charges on a new account to avoid additional fraudulent activity.

Complaint Rating:

Here it is. Chase bank extracted from my paycheck direct deposit checking account the amount of $285 in less than one weeks time. I made an $80 withdrawal from my checking account (at the bank mind you) and there was no problem. Of course I wasn't informed that they would be posting and...

Complaint Rating:

Chase charged me a $30 late fee because I paid my bill 8 days early! I have never paid them late, my payments are ALWAYS early and always at least 2-3 times what the min payment is! When I called to straighten out the matter, the staff was not at all helpful or sympathetic, nor was the "Supervisor"...

Complaint Rating:

I had my Chase amazon.com credit card June 2007. When I got the card, I called a number coming along with the credit card. - Maybe this call led to my purchase of the ID protection, but maybe not - I don't remember exactly. But very soon (June or July) when I found the ID protection charge...

Complaint Rating:

I wrote a balance transfer check from a Citi credit card account and deposited it to my Chase account on April 15 to pay Uncle Sam and unexpected tax bill. To make a long story short, due to a processing error at Citi, the check was returned. Unfortunately, this happened twice more, again a...

Complaint Rating:

Tracy L. Buchheit is a very rude Bank Manager. I went to the bank to inquire about using a coupon for new accounts which gives miles. Whilst speaking with the Customer rep, Tracy the Bank manager came up to me and spoke very loud and rude saying that the coupon is only valid for one account...