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Complaints in carnival.com

Carnival Cruise Line

Posted: 2008-08-30 by Bobby  [send email]
Fraud and scam
Complaint Rating:  0 % with 1 votes
On July 28, 2008: It's seems to be like a beautiful day. It's the first cruise that I've with my family. A five days cruise. Wow, very exciting. Around 11am to 12pm before registration my boarding pass inside the building, I left all my luggages to the carnival staffing team in...
Comments United States Travel & Vacations

Carnival Cruise Line

Posted: 2008-09-08 by Nicole  [send email]
Nightmare cruise
Complaint Rating:  0 % with 0 votes
My boyfriend and I just got back from a 7 day cruise on the Carnival Triumph, The Eastern Caribbean Cruise. It was the worst experience of my life. I spent a lot of money to travel from California to Miami to go on my one vacation of the year and it was all ruined by Carnival. It was my boyfriend’s...
Comments United States Entertainment

Carnival Cruise Line

Posted: 2009-04-02 by   Arnold
Scam and cheating
Complaint Rating:  100 % with 1 votes
Changed air reservations to a different day which was not acceptable. Wanted to charge $367.00 more to return our flight on the day in which they accepted the reservation. Phoned 2 weeks after the booking to tell us we had to accept their terms. I had already paid them $900 for two tickets from...
Comments United States Travel & Vacations

Carnival Cruise Lines

Posted: 2007-07-24 by Heather Crossland  [send email]
Aggressively friendly staff resulted in emotional infidelity
Complaint Rating:  43 % with 7 votes
Our family cruised in 2001 and I recently discovered that my husband has been carrying on a 6 year internet relationship with a Carnival waitress who he met on the ship. I am disgusted by the intimate content of the messages which they exchanged. The waitress gave my husband her e-mail address...
Comments United States Family & Relationships

Carnival Cruise Lines

Posted: 2007-12-07 by Christopher Robert Mohr Sr.  [send email]
Humiliating treatment
Complaint Rating:  75 % with 4 votes
My wife and I are booked on a cruise to Mexico which leaves on January 9th, 2008.

About two weeks ago my wife fell off a ladder and broke five ribs. I am 78 years old and she is 73 years old. At our age that is a pretty serious injury, of which I am sure you are well aware.
Comments United States Travel & Vacations

Carnival Cruise Lines

Posted: 2008-08-11 by Jack Patrick  [send email]
Awful service
Complaint Rating:  100 % with 5 votes
I just got back from my 8th cruise with Carnival. This one was on the Carnival Valor out of Miami. I had some bad experiences starting 3 cruises ago but chalked it up to 'Well, every vacation can't be perfect'. Now though the pattern can't help but be clear.

Customer...
Comments United States Travel & Vacations

Carnival Cruise Lines

Posted: 2008-09-01 by Linda Barden  [send email]
Never again
Complaint Rating:  0 % with 1 votes
Passengers engaging in sexual behavior on the decks in front of young children. Only one pool for ALL those people? The beef could not be chewed! Never met the captain. And my brand new suitcase had wooden splinters in it! I'm wondering why I got a Carnival credit card to build points for...
Comments United States Travel & Vacations

Carnival Cruise Lines

Posted: 2008-09-03 by Doreen  [send email]
Worst cruise ever
Complaint Rating:  33 % with 3 votes
This was our second (and last) time on the Glory, the first time with two teenagers. The teen club manager let them play truth or dare with physical contact and did nothing to stop this kind of activity. If you didn't participate in their activities he would call you "gay". Our...
Comments United States Travel & Vacations

Carnival Cruise Lines

Posted: 2008-09-10 by Jason Beckham  [send email]
Service and Quality - NOT
Complaint Rating:  33 % with 3 votes
Carnival Cruise serves carnival food - If you only like corn dogs and cotton candy great! If not, stay off the ship. 09/10/2008

If the name fits wear it! Carnival may be big, but you do get what you pay for. If you've cruised Celebrity, Royal or others you'll be greatly...
Comments United States Other

Carnival Cruise Lines

Posted: 2008-09-24 by Gregory Pockele  [send email]
Freedom-Mediterranean Cruise June 27/08
Complaint Rating:  100 % with 1 votes
We booked with Carnival because their brochure (confirmed by our travel agent) promised shore excursions for 14-17 yr. old teens as part of their "O2" club. We have a 16 yr. old who doesn't want to spend his days visiting museums with his parents. NO shoe excursions materialized...
Comments United States Travel & Vacations

Carnival Cruise Lines

Posted: 2008-12-01 by Dexter Pole  [send email]
Terrible experience
Complaint Rating:  0 % with 2 votes
I booked my June 2008 cruise nearly a year in advance. At that point there were three to share our cabin. One had to cancel. I was told there would be a $250 penalty and agreed. Initially there was no charge for the fuel supplement, $70 per cabin. I was charged on March 31 even though on March...
Comments United States Travel & Vacations

Carnival Cruise Lines

Posted: 2008-12-06 by   Stan
Fraudulent practices
Complaint Rating:  100 % with 1 votes
I booked my June 2008 cruise nearly a year in advance. At that point there were three to share our cabin. One had to cancel. I was told there would be a $250 penalty and agreed. Initially there was no charge for the fuel supplement, $70 per cabin. I was charged on March 31 even though on March...
Comments United States Travel & Vacations

Carnival Cruise Lines

Posted: 2009-01-15 by   Ann
Fraud and cheating
Complaint Rating:  100 % with 1 votes
On December 15th, we boarded the Carnival Miracle for a long awaited trip to Panama, Costa Rica, and Belize. We intended to meet up with some expatriate friends living in Panama that we had met one an Orient Cruise the year before. We were notified by e-mail three days before about a change...
Comments United States Travel & Vacations

Carnival Cruise Lines

Posted: 2009-03-25 by   Alfred M.
Terrible experience
Complaint Rating:  67 % with 3 votes
While Carnival does say that you can remove the autotip with the purser once you are on board, in my experience it was impossible to do. During a Carnival cruise in August 2006, I went multiple times to the purser during the voyage to request removal of the autotip feature from my account. I...
Comments United States Travel & Vacations

Carnival Cruise Lines

Posted: 2009-06-17 by   Bobby
Terrible company
Complaint Rating:  0 % with 0 votes
I booked my cruse several months ago for the Carnival Conquest leaving on June 7th. At that time, it was scheduled to stop at three ports, Montego Bay, Jamaica; Grand Cayman, Cayman Islands; and Cozumel, Mexico.

When the swine flu scare started, they dropped Mexico and I understood....
Comments United States Travel & Vacations

Carnival Cruise Lines

Posted: 2009-09-23 by   Kim
Awful company
Complaint Rating:  100 % with 1 votes
There were twelve of us who decided on Carnival Triumph (June 29 - July 4, 2009). Reserving alone was a NIGHTMARE. Holding time is a full time concert and the adds tore our eardrums open!! Every five minutes was the message, "thank you for your patience, please continue to hold." The...
Comments United States Travel & Vacations

Carnival Cruise Lines

Posted: 2009-09-23 by   Tombo
Scammers
Complaint Rating:  100 % with 1 votes
As an extended family of 13, we had agreed to all participate in a celebratory cruise upon the return of a family member --- a U.S. Marine --- who had been honorably serving his country in Iraq. He has just recently returned and is now on a 30-day leave. With his return, all 13 of us have been...
Comments United States Travel & Vacations

Carnival Cruise

Posted: 2009-03-01 by   freezykitty
Customer service - NOT
Complaint Rating:  100 % with 1 votes
Attn: Complaints Department
Re: Splendor Cruise 1-31-09 Brazilian Visa (booking reference#)
I recently was a customer on your ship that went on its first inaugural trip to South America. It will also be my last trip on Carnival Cruise lines and any of its other cruise alliance...
Comments United States Travel & Vacations

Carnival CruiseLines

Posted: 2008-08-28 by pola  [send email]
Wrongful accusation
Complaint Rating:  0 % with 0 votes
I went on a Carnival Cruise on The Sensation and I meet a very nice gentlemen name Giovanni 2nd engineer. He was very respectful. My friends and I had a wonderful time with him. Talking, walking and just having fun. I tried looking him up after the cruise and i find out that he is not on the...
Comments United States Bullying and Harassment at Work

Carnival Cruise Imagination

Posted: 2009-07-11 by   Sue Smuda
Poor Service and illness
Complaint Rating:  0 % with 0 votes
Incident
We have been on cruises before and choose the Carnival Imagination because of our 8 yr.old twins. Well first off the ship has poor customer service, wait staff is poor, they have only one deck they serve a buffet on and it is crowded. When you ask a staff member a question they...
Comments United States Travel & Vacations

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