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Complaints in carecredit.com

GE Money

Posted: 2008-03-19 by Ildi  [send email]
Fraudulant charges from dentist!
Complaint Rating:  100 % with 2 votes
I recently was at the dentist office and was told that I need over $2000 in dental work. At that time, I decided to put some of it off, but did have three procedures done, totally approximately $400. I was told by their staff that I was eligible for a credit card and could put the services on...
Comments United States Collections Agencies

GE Money Bank

Posted: 2008-01-31 by Damita Karle  [send email]
Reversed payment for no reason other than extra fees!
Complaint Rating:  100 % with 20 votes
After sending in my first payment of $15 dollars, I received a call stating that my payment was behind. My payment had been reversed supposedly returned from my bank as "account not found". This account is over 20 years old! When checking with my bank I got a copy of the CLEARED...
Comments United States Banks

GE Money Bank

Posted: 2008-04-02 by Pissed off Attorney  [send email]
Lies and Rudeness
Complaint Rating:  96 % with 23 votes
I was worried about paying the final balloon payment of this dental loan on time. I couldn't figure out how to make a single payment online, I could only set up autopay. So I paid it off over the phone and I was told that the autopay would not occur. It did occur and $2835 was taken out...
Comments United States Loans

CareCredit

Posted: 2008-04-30 by Robbins  [send email]
Scam
Complaint Rating:  100 % with 6 votes
CareCredit/GEMB - Same story as the others: "interest-free" payments for oral surgery procedure if paid in full in one year or less. I sent documented payments religiously, always with extra...just in case. Standard operating procedure - they claimed they never received several payments,...
Comments United States Business & Finances

CareCredit

Posted: 2008-06-26 by Jonquil Johnston  [send email]
Horrible place
Complaint Rating:  67 % with 3 votes
Nasty call centre representatives. I wonder how they managed to hire such nasty ***. They kept billing me for f...ing late fees, despite my payments being larger than the min. requirement. The resps on the phone are both rude and arrogant. The worst customer service ever. I totally hated this...
Comments United States Health & Life Insurance

CareCredit

Posted: 2008-10-07 by Harry  [send email]
Terrible experience
Complaint Rating:  100 % with 1 votes
Care Credit does not consider triple payments each month as pre-payment and will ding you if you miss a monthly payment... even though you may be paid up several months ahead. Example: your monthly payment may be $67.00 and you pay each month $201.00. By logical reasoning, you're three...
Comments United States Health & Beauty

CareCredit

Posted: 2008-11-21 by Christine Correia  [send email]
Don't Trust Them! Unbelievable Problems!
Complaint Rating:  100 % with 5 votes
We had an account opened in 2006 to pay for dental work. We paid the complete $1500 balance off in full ahead of schedule in 2007. This account was in perfect standing, no lates, zero balance and they hounded us to use the $1500 of available credit every month. So we didn't use it for a...
Comments United States Credit Cards

Care Credit

Posted: 2007-08-20 by Rachel Lemmonds  [send email]
Sneaky little rules!
Complaint Rating:  100 % with 86 votes
I paid care credit on time every month, so I was pretty surprised when I found out that late payment charges of 29 dollars was being applied to my bill each month. I called Care Credit and they explained to me that any payments made the during the first 5 days of a month are counted as payment...
Comments United States Business & Finances

Care Credit

Posted: 2008-03-18 by Michael  [send email]
Terrible experience!
Complaint Rating:  100 % with 5 votes
I had Lasik done in December and revived 0% financing through GE Money (Care Credit) Tried to set up a recurring payment with them on their web site to pay the balance in 18 equal installments but they said they can't do it. They can only charge the min each month, which decreases over...
Comments United States Banks

Care Credit

Posted: 2008-04-08 by Michelle Tyler  [send email]
Billing scam!
Complaint Rating:  100 % with 19 votes
I had dental implants done, with treatment starting in September 2007. The dentist office offered 0% financing through GE Money (Care Credit). I set up a recurring payment through my Online Banking service to pay the balance in 12 equal installments on the 5th day of each month (3 days prior...
Comments United States Business & Finances

Care Credit

Posted: 2008-06-24 by LURLINE  [send email]
Poor service
Complaint Rating:  100 % with 9 votes
Every other credit card I have sends me an email receipt after I pay online, some even do so when I pay by phone. Not Care Credit. If you don't write down that long confirmation number, who knows if you will be able to verify payment on time to them. Also, you cannot email them about anything,...
Comments United States Health & Beauty

Care Credit

Posted: 2008-07-09 by Mary Kay Starnes  [send email]
Scam, dishonest practices
Complaint Rating:  100 % with 11 votes
I mailed my payment on June 7th with the payment not due until the 27th. They started calling me on the 20th asking where my payment was and asking me to make the payment over the phone (seems to be a regular practice). I told them it wasn't even due until the 27th, I had already mailed...
Comments United States Products & Services

Care Credit

Posted: 2008-07-21 by Mike  [send email]
Need info on class action suit
Complaint Rating:  91 % with 11 votes
Does anyone have information regarding a class action suit against Care Credit? My wife and I are at the end of our rope with this scam of a company and would like to get involved with bringing them down....
Comments United States Health & Life Insurance

Care Credit

Posted: 2008-11-18 by Kathy  [send email]
Unauthorized charges
Complaint Rating:  100 % with 8 votes
I first signed up for a loan with this company through my dentist Allcare. They paid the dentist in full before I had any work done. I thought this was very odd. I soon noticed my monthly payments were getting higher and higher. So I purchased a loan from my bank after talking to them on the...
Comments United States Unauthorized Charges

Care Credit

Posted: 2008-12-10 by   Galina
Bad service
Complaint Rating:  100 % with 2 votes
Care Credit/ GE Money Bank has posted a charge to my account without my knowledge, approval or signature due to Arlington Family Dentistry charges that were not legitimate. Services were done without approval of patient, even after the patient advised them NO. Business has promised to issue...
Comments United States Products & Services

Care Credit

Posted: 2009-01-16 by   Ursula
Bad service
Complaint Rating:  100 % with 3 votes
Care Credit/ GE Money Bank has posted a charge to my account without my knowledge, approval or signature due to Arlington Family Dentistry charges that were not legitimate. Services were done without approval of patient, even after the patient advised them NO. Business has promised to issue...
Comments United States Products & Services

Care Credit

Posted: 2009-05-26 by   hakeem omar
hitting intrest charges
Complaint Rating:  100 % with 3 votes
I been doing bussines with care credit little over 6years, i have broww 5, 000 which i was paying every month
withing 17month i have payed half of the loan down 2, 500 may 11 2009 it went from 2, 500 to 3818. i called customer service may 20 explain to them my setuation, t hey said i...
Comments United States Unauthorized Charges

Care Credit

Posted: 2009-06-26 by   JDDunn9
Terrible Service
Complaint Rating:  0 % with 0 votes
I accidentally incorrectly entered one of the numbers on my checking account for the auto pay feature. They never contacted me to tell me my payment did not go through. The first contact I had was with a collections agency telling me I was past due and my interest rates had been raised from...
Comments United States Credit Cards

Care Credit

Posted: 2009-07-02 by   Mickey
Overcharged
Complaint Rating:  0 % with 0 votes
I accidentally incorrectly entered one of the numbers on my checking account for the auto pay feature. They never contacted me to tell me my payment did not go through. The first contact I had was with a collections agency telling me I was past due and my interest rates had been raised from...
Comments United States Products & Services

Care Credit

Posted: 2009-08-14 by   Nataly27
Overcharged
Complaint Rating:  0 % with 1 votes
I accidentally incorrectly entered one of the numbers on my checking account for the auto pay feature. They never contacted me to tell me my payment did not go through. The first contact I had was with a collections agency telling me I was past due and my interest rates had been raised from...
Comments United States Collections Agencies

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