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I paid care credit on time every month, so I was pretty surprised when I found out that late payment charges of 29 dollars was being applied to my bill each month. I called Care Credit and they explained to me that any payments made the during the first 5 days of a month are counted as payment...

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In my case this company has done nearly everything wrong.
I used this account for Lasik surgery, which did not work. I was not told when billing would start. I received a phone call saying my first bill was past due and I explained I had not gotten a bill. I was told another would...

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After sending in my first payment of $15 dollars, I received a call stating that my payment was behind. My payment had been reversed supposedly returned from my bank as "account not found". This account is over 20 years old! When checking with my bank I got a copy of the CLEARED...

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I was being charged for a class i was not participating in. Charges kept occurring after canceling loan for 2300- now over 3000.dollars....

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I had Lasik done in December and revived 0% financing through GE Money (Care Credit) Tried to set up a recurring payment with them on their web site to pay the balance in 18 equal installments but they said they can't do it. They can only charge the min each month, which decreases over...

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I recently was at the dentist office and was told that I need over $2000 in dental work. At that time, I decided to put some of it off, but did have three procedures done, totally approximately $400. I was told by their staff that I was eligible for a credit card and could put the services on...

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I was worried about paying the final balloon payment of this dental loan on time. I couldn't figure out how to make a single payment online, I could only set up autopay. So I paid it off over the phone and I was told that the autopay would not occur. It did occur and $2835 was taken out...

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I had dental implants done, with treatment starting in September 2007. The dentist office offered 0% financing through GE Money (Care Credit). I set up a recurring payment through my Online Banking service to pay the balance in 12 equal installments on the 5th day of each month (3 days prior...

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CareCredit/GEMB - Same story as the others: "interest-free" payments for oral surgery procedure if paid in full in one year or less. I sent documented payments religiously, always with extra...just in case. Standard operating procedure - they claimed they never received several payments,...

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Every other credit card I have sends me an email receipt after I pay online, some even do so when I pay by phone. Not Care Credit. If you don't write down that long confirmation number, who knows if you will be able to verify payment on time to them. Also, you cannot email them about anything,...

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When GE sent me my card in the mail they had miss spelled my last name. When I called them they told me that I had to send in documentation such as my DL to correct what they sent me. I asked why do I have to send anything when its my account and all I want is for them to correct an simple error....

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Nasty call centre representatives. I wonder how they managed to hire such nasty ***. They kept billing me for f...ing late fees, despite my payments being larger than the min. requirement. The resps on the phone are both rude and arrogant. The worst customer service ever. I totally hated this...

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I mailed my payment on June 7th with the payment not due until the 27th. They started calling me on the 20th asking where my payment was and asking me to make the payment over the phone (seems to be a regular practice). I told them it wasn't even due until the 27th, I had already mailed...

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Does anyone have information regarding a class action suit against Care Credit? My wife and I are at the end of our rope with this scam of a company and would like to get involved with bringing them down....

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I got this credit card 14 months ago to have some eye surgery done as 18 months same as cash. My first
payment I sent them an electronic payment. I received an email saying they received the payment.
After that I finally got a statement in the mail, they said they did not receive...

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Since opening an account with GE Money Care Credit in February of 2008, the account has been paid on time and current.
On September 15, 2008, my mother passes away. With the family grieving I apparently failed to send in my payment for $39.00 which was due on September 22, 2008.

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Care Credit does not consider triple payments each month as pre-payment and will ding you if you miss a monthly payment... even though you may be paid up several months ahead. Example: your monthly payment may be $67.00 and you pay each month $201.00. By logical reasoning, you're three...

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Paying off credit loan for dental work. Made payments on regular basis. Started to make early payments with amounts 4 times the minimum due amount. GE Money started charging me late fees because the payments did not come in during the "window" they say payments have to be made.

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My dog died at a pet hospital. I used care credit to pay for his medical charges with care credit. They offered 0% for a short period. I arranged to have that balance transfered before the end of the 0% period. GEMB refused to accept the transfer and I was never informed. I checked the status...

Complaint Rating:

My dog died at a pet hospital. I used care credit to pay for his medical charges with care credit. They offered 0% for a short period. I arranged to have that balance transfered before the end of the 0% period. GEMB refused to accept the transfer and I was never informed. I checked the status...