Complaint Rating:

I have been having problems managing my circuitcity account on line for two months. Last month the note was posted on line that there was a problem with circuit city website. I had to go to the store and pay my bill (it was extremely inconvenient because I did not expect any problem paying the...

Complaint Rating:

On 2-29-08, I mailed my monthly payment to Chase Cardmember Service. According to bank records, Chase recieved the payment, and cashed the check on 3-2-08. The check cleared my bank on 3-5-08. The payment was mailed 2 weeks early due to the fact that I was going on vacation.

On...

Complaint Rating:

I purchased the advantage protection plan through circuit city when I purchased my large LCD TV. I talked to a circuit city representative when setting up this 3 year plan for $289.99. The sales assoc. name is J. Dansby. He told me that the amount would be taken out and charged to my circuit...

Complaint Rating:

We been paying our card for years and never sent a late payment. Recently we started remodeling our home and for some reason last month we had a few bills that we never received. One of them was our Chase/ Circuit City Statement. Today, I received a statement and to my surprise, I had a friendly...

Complaint Rating:

Was informed of "new site" making navigation, access much easier. What a bunch of crap. This company website has never been "user friendly". I followed all the steps to restart online access and the stupid thing still doesn't work!!! What is even crazier is if i have...