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Do not purchase this product. It can not be returned as the address they give is incorrect. It is a scam operation because once you receive your so called free trial, they automatically bill your account, and you have 60 days to return the product. BUT THEY DO NOT HAVE AN ADDRESS.

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Like so many others here, I was duped by Caracol Cream. I was offered the "two week free trial" so I decided to order the product. I NEVER received the product, but was charged $68.90 on 9/8/08. I have battled with them over my refund and removing myself from my "membership"--something...

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Also scammed by ordering and trying to return to a FAKE ADDRESS. Wish had read the complaints before ordering....

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Caracol cream is a fraud and a scam.

If you go to the Caracol Cream website www.caracol-cream.com,

you are greeted by a fictitious character "Pam Estel" who is the website claims is a "Dermatology Expert and Anti-Aging Guru." But upon researching...

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LADIES!!! Here's an update since my last post on the Class Action Lawsuit. Lots have definitely transpired since then. An article was also written up on Health.com regarding the false claims and scam operations. http://pokedandprodded.health.com/2008/09/29/dont-get-slimed-the-slippery-web-promotion-of-an-anti-aging-breakthrough/

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This company is fraudulent. The website is all hyped up like a tv ad and promises amazing results. A senor citizen would fall for this ploy and lose their hard earned money. This website should be shut down by for fraud and untrue promises of flawless skin. India S....

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I called to cancel my membership well within the 14-day trial period, and they took "my information" and said they'd have someone call me back to "confirm" my cancellation. I thought that was weird, but I waited. Nobody called after two days, so I called again, and they...

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Keep charging me for unordered creams even though I returned one and have never agreed to continue this product. Very expensive and I can't get them to stop billing me for this product!...

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UPDATE on Caracol cream. Many of you have written me to see how I resolved this issue of unauthorized billing. First, I filled a dispute with my credit card for charges already made. Then I had them freeze my acct so no more charges could be made. (they will issue a new account number and you...

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Caracol-cream.com offers a FREE MONTH"S TRIAL for only $1.95. NO WAY and you will pay. My only advice to this and any other offer it to READ THE TERMS AND CONDITIONS!!! You are given the impression that you will pay only $1.95. What you are obligated to pay is the full amount if you do...

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I am facing the same problems everyone on this complaint board has experienced, however I am not going to sit back and let this fraudulent company get away with their scam!!

For those of you have been scammed by CARACOL CREAM, please email me and join me as I file a CLASS ACTION...

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I ordered a trial size period jar after I paid $4.95 for it a chat window came and offered me a cheaper shipping $1.95 so I agreed but then I saw the $4.95 taken out of my acct. I called them and they told me that it was a computer's random selection, from which I got some doubts so i cancelled...

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The Caracol Company advertises a "free" product. But in the fine print it states you must send it back within 14 days or you will be charged $59.95 for it. I didn't even have their product for week and the money was taken from my account. I looked up the address given to return...

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I, too, was naive enough to get scammed by this fradulent company and its misleading sales tactics.

Upon furter investigation, the BBB, I located Caracol Cream at another address in St. Louis, MO 63129. The address is: 423 Bussen Underground Road, St. Louis, MO 63129.

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The company reels you in with the idea that your first jar will only cost you S&H. Apparently in the "terms and conditions" window that pops up they disclose that they will charge you $59.95 after you have had the product 14-days. They do not disclose that they will then approx...

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DO NOT PURCHASE THIS PRODUCT. IT IS A TOTAL SCAM. IF YOU GO TO THEIR ON-LINE SITE THEY WILL ASK YOU TO GIVE THEM SOME INFORMATION TO SEE IF YOU QUALIFY. NO MATTER WHAT YOU FILL IN, YOU REACH A PAGE THAT SAYS "CONGRTULATIONS" YOU QUALIFY.

THEY INDICATE THAT IF YOU ORDER...

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I ordered one shipment in January.
They sent a second unathorized shipment in February...

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Per there terms of 14 day trial for use of there product Caracol Cream just $4.95 sh/h and receive product. To cancel further deliveries of cream, must return product within the 14 day trial is up, so not to be charged. I returned product by US Express Mail with guarantee of delivery by noon...

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this is really a rip off. there is no free trial period. you get hit with the charge of $59.95 even if you cancel within the 14 day trial period. i would like to be included in the class action against this company. i am also disputing this charge with my credit card company. its not right what...

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Over the internet I ordered Caracol cream and it was advertised that I could use it and if I did not return it within 30 days then I would not be charged the $14.50 for the product.

After speaking to my doctor who was getting ready to preform a procedure on my face, I returned...