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I have been incarcerated for six years. After release I began contacting capitol one. I have been making 50.00 a month payments after 3 x's of asking for documentation of the owed bill and a statement of receipt I've got nothing. I have been getting the run around with this from...

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I have been getting bills after I cleared out my capital one credit card. Then, some strange $1.83 charge showed up and another bill was sent. Then, the next month, a $15 charge was on for finance. After I tried and tried to get a real human on the phone for days and days, to no avail, I...

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You know those Capital One commercials that end with a barbaric looking character asking “what’s in your wallet?” Well apparently pirates. Capital One is just like the rest of the credit card companies, and just like pirates they pillage. What’s worse is that they take...

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My account was paid off as requested by a Capital One supervisor who stated the pay off amount be more than due to cover any additional charges that might be presented over the 30 day account inactivity time required to close the account. The over pay ammount was to be refunded after the account...

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I hope I read all these reports before I applied or Capital One Auto Loan...

Here's the Story...

3 weeks ago I traded in my rare car for a newer car... long story short, I had a preapproved loan with the amount on the blank check provided. After 1 1/2 weeks...

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Since the onset of my Capital One Auto Loan (March 2005) I have made monthly payments ($587.23) on time, never late. Actually, I’ve always paid at least 2-3 week prior to the scheduled due date. On 8/27/07, I made the 9/22/07 payment. Then, on 9/25/07, I decided to make an...

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My husband purchased a 2005 Chevy Silverado in the fall of 2004 with an auto loan from out then bank Hibernia National Bank. In December of the following year Hibernia sent out 'skip a payment' coupons to all customers who were in good standing. Basically it was a break from your car...

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In 8/2006 i bought a statue for $4,000. The comp.Elliot in New Jersey, delivered damaged. I refused it. They Promised me new one i never got it. I called Capital One on 9/15/2006 to get my money back. well this went back and forth for 3 months with me and Elliots inc. Elliots won. They have...

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Back in September, 2007, a charge appeared on my Capital One credit card statement dated 9/19/07 which I felt it necessary to dispute. I immediately sent off my dispute letter dated 9/29/07 (yes, it takes ten days to receive my statements in the mail). They then wrote requesting further information,...

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All I have to say is that they are an impossible company to deal with. I have tried over and over to have some type of normal business relationship with these monkeys to no avail. They have mislead me, some representatives are outright rude, and frankly think they are being smart by making things...

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Captial One, please quit sending out offers you can't follow through with. We were sent a letter in the mail that we were preapproved to refinance out auto loan and you turned us down although we have 2 long good standing credit card accounts with you. We will most likely be closing both...

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It's either Capital One Auto or Chase Auto. Out of about 100 calls one person told me and I'm not to sure which they said.

They call me several times a day, treat me with no respect. Don't answer my questions. They ask for someone I've never heard of before....

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My husband was going to open an account with them so he went online to request a card. We received the card and called to activate it but he was sent to the fraud department to confirm his identity. They told him that the information about his life was not what was on his credit report. he told...

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I have a personal loan with Capitalone. The payments come out of my checking each month, so they know they are going to get paid. There was an accident in front of my house and two of the family cars were totaled which made finances tight. I ask if they would defer a payment until the end of...

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I was VERY dissatisfied with the way I was treated by the Capital One representatives with regard to some fraudulent charges on my credit card statement and I am very suspicious about the way they handle business. By the way, I am an excellent customer.

In November/December 2007,...

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With the U.S. economy the way it is, why should we give Capitol One our money, when they have outsourced their business overseas. Do we really want to make their CEO and stockholders more money? I don't think so.

Since our economy is the way it is, my husband can not find...

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On monday October 1st 2007 I checked my checking account online normally as I do i see a balance of five dollars and some cents it was good. And again I checked it again on Wednesday October the 3rd 2007. I was paid on Oct 2nd about $574.00 and I saw 7 overdrafts charges of $32 each totaling...

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This company is terrible when it comes to customer service. You'd think that you could get someone on the phone in the fraud department after all fraud is a serious thing.

I mean they send me a theft affidavit and they don't even give me enough time to send the form...

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I have been a Cap One customer for years. In January I made a balance tranfer to my current APR which was 0%. I asked for the deadline of my current APR before I did the transfer and they told me there wasn't one that they could find so I was good at least until the end of the year. I questioned...

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I bought a car through a Capital One Auto Finance 2 & a half years ago. In good standing. A few months ago they sold or gave my account to another company owned by them. Ever since that company has had my account, even though my payments still go to Capital One, I start receiving harrassing...