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They continue to call me over and over and over and over. I asked them to contact me VIA mail....

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I have been getting bills after I cleared out my capital one credit card. Then, some strange $1.83 charge showed up and another bill was sent. Then, the next month, a $15 charge was on for finance. After I tried and tried to get a real human on the phone for days and days, to no avail, I...

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You know those Capital One commercials that end with a barbaric looking character asking “what’s in your wallet?” Well apparently pirates. Capital One is just like the rest of the credit card companies, and just like pirates they pillage. What’s worse is that they take...

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My account was paid off as requested by a Capital One supervisor who stated the pay off amount be more than due to cover any additional charges that might be presented over the 30 day account inactivity time required to close the account. The over pay ammount was to be refunded after the account...

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Back in September, 2007, a charge appeared on my Capital One credit card statement dated 9/19/07 which I felt it necessary to dispute. I immediately sent off my dispute letter dated 9/29/07 (yes, it takes ten days to receive my statements in the mail). They then wrote requesting further information,...

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Captial One, please quit sending out offers you can't follow through with. We were sent a letter in the mail that we were preapproved to refinance out auto loan and you turned us down although we have 2 long good standing credit card accounts with you. We will most likely be closing both...

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My husband was going to open an account with them so he went online to request a card. We received the card and called to activate it but he was sent to the fraud department to confirm his identity. They told him that the information about his life was not what was on his credit report. he told...

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I was VERY dissatisfied with the way I was treated by the Capital One representatives with regard to some fraudulent charges on my credit card statement and I am very suspicious about the way they handle business. By the way, I am an excellent customer.

In November/December 2007,...

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With the U.S. economy the way it is, why should we give Capitol One our money, when they have outsourced their business overseas. Do we really want to make their CEO and stockholders more money? I don't think so.

Since our economy is the way it is, my husband can not find...

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This company is terrible when it comes to customer service. You'd think that you could get someone on the phone in the fraud department after all fraud is a serious thing.

I mean they send me a theft affidavit and they don't even give me enough time to send the form...

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I have been a Cap One customer for years. In January I made a balance tranfer to my current APR which was 0%. I asked for the deadline of my current APR before I did the transfer and they told me there wasn't one that they could find so I was good at least until the end of the year. I questioned...

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Every time I call Capital One & speak with their CS group I get someone in India that doesn't understand what I'm saying & I honestly don't understand what they're saying either. They lie & say their name is Charlie or Bob when we all know it's NOT. I've...

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I had a judgement filed on me, I paid capital one in December, last year, got a confirmation number, showed on my checking account where it was deducted, and now 7 months later I received a letter saying they are taking the payment out of my checking account, claiming the payment was never made...and......

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Hello my name is Shelonda Kennedy, my reason for filing this complaint is that I've had something accrue on my account twice in less then two months and it is causing great concern on my part.

In the month of May I was charged an over the credit limit fee on my account. When...

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I sent Cap One VOD they requested more info. I resent VOD back with their letter.

I received letter dated 7-3-08 stating I had until 7-3-08 to pay 5, 499.34 in full. They go onto say they do not have a valid signed agreement with me because this account was set up on line or over...

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Several months ago we received a call that our card might be used and need to send us a new card, Capital one sent us to fraud unit and we were hung up on and put one hold several times we wanted to cancel our card and they would not give us the new information to close our account we continued...

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I was pre-selected as a credit card holder by capital one. But, I never activated the card because I did not like the terms to the card. Capital One opened my account and charged me a membership fee and late fees for the card I never activated.

When I realized it is a kind of...

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Last month, Capitol one stuck $64.68 of charges on my account, ostensibly because my payment was late. After I showed that my bank had made the payment on time, the charges were removed.

This month, however, I have a new charge of $9.56 because I paid the balance less the $64.68...

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I moved to Ohio and started my transfer of title in February, it has now been 5+ months and I still have NO TITLE for Ohio. My Indiana plates expired in April so my car that I pay 360/month has been sitting in the driveway since April. Does Cap. One care??? NOOO. I have spoken to countless title...

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I went over the limit by accident for the first time (someone put a charge on I wasn't expecting). I paid the minimum due over the phone which I thought was okay. I made no new charges. The next month I was over limit again because the finance charge was added to my balance, an over limit...