Complaint Rating:

They continue to call me over and over and over and over. I asked them to contact me VIA mail....

Complaint Rating:

IF YOUR TIME IS IMPORTANT TO YOU, NEVER USE CAPITAL ONE CREDIT CARD. They are the worst in the industry! For the 4th or 5th time in a few months, they have put a hold on my credit card for no reason. It is so embarrasing! I am waiting in line to pay the cashier at a supermarket and the card...

Complaint Rating:

IF YOUR TIME IS IMPORTANT TO YOU, NEVER USE CAPITAL ONE CREDIT CARD. They are the worst in the industry! For the 4th or 5th time in a few months, they have put a hold on my credit card for no reason. It is so embarrasing! I am waiting in line to pay the cashier at a supermarket and the card...

Complaint Rating:

IF YOUR TIME IS IMPORTANT TO YOU, NEVER USE CAPITAL ONE CREDIT CARD. They are the worst in the industry! For the 4th or 5th time in a few months, they have put a hold on my credit card for no reason. It is so embarrasing! I am waiting in line to pay the cashier at a supermarket and the card...

Complaint Rating:

IF YOUR TIME IS IMPORTANT TO YOU, NEVER USE CAPITAL ONE CREDIT CARD. They are the worst in the industry! For the 4th or 5th time in a few months, they have put a hold on my credit card for no reason. It is so embarrasing! I am waiting in line to pay the cashier at a supermarket and the card...

Complaint Rating:

IF YOUR TIME IS IMPORTANT TO YOU, NEVER USE CAPITAL ONE CREDIT CARD. They are the worst in the industry! For the 4th or 5th time in a few months, they have put a hold on my credit card for no reason. It is so embarrasing! I am waiting in line to pay the cashier at a supermarket and the card...

Complaint Rating:

IF YOUR TIME IS IMPORTANT TO YOU, NEVER USE CAPITAL ONE CREDIT CARD. They are the worst in the industry! For the 4th or 5th time in a few months, they have put a hold on my credit card for no reason. It is so embarrasing! I am waiting in line to pay the cashier at a supermarket and the card...

Complaint Rating:

CAPITAL ONE must be a genius at hiring the rudest, most condescending customer service reps in the world. Especially the ones that they outsource from India. They are arrogant and don't give a shit about your problems with THEIR credit card.

CAPITAL ONE must be the greediest,...

Complaint Rating:

CAPITAL ONE must be a genius at hiring the rudest, most condescending customer service reps in the world. Especially the ones that they outsource from India. They are arrogant and don't give a shit about your problems with THEIR credit card.

CAPITAL ONE must be the greediest,...

Complaint Rating:

LISTEN, CAPITAL ONE CREDIT CARD CUSTOMER SERVICE REPS, ESPECIALLY THE ONES IN INDIA ARE BITCHES! SO RUDE, SO STUPID AND SO ARROGANT!

Why do we have to outsource everything to other countries while we need jobs here in the US?

CAPITAL ONE, You are greedy! It's...

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The short story is:
When I was transferring a balance to Capital One credit card, I was told that I was going to get 0% APR on the transferred amount (and on purchases) for 12 months.

From the very first month, they charged me 14.37% on the balance transfer. Now they tell...

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I had opened a account with Capital One, due to having bad credit. I then went threw some hard times financially, I paid $50 for the account. Then they gave me a $300 credit limit. I could not pay the minimum payment, the fees, and other charges, made it go out of control.I gave up trying to...

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I pay my Capital One bill online. I always pay on time. I haven't worked in over a year, so regretfully, I pay the minimum. I don't enter an amount, I just click "pay minimum".

Today I got a notice in the mail stating I was a month behind, so I called. I was...

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I have been getting bills after I cleared out my capital one credit card. Then, some strange $1.83 charge showed up and another bill was sent. Then, the next month, a $15 charge was on for finance. After I tried and tried to get a real human on the phone for days and days, to no avail, I...

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You know those Capital One commercials that end with a barbaric looking character asking “what’s in your wallet?” Well apparently pirates. Capital One is just like the rest of the credit card companies, and just like pirates they pillage. What’s worse is that they take...

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My account was paid off as requested by a Capital One supervisor who stated the pay off amount be more than due to cover any additional charges that might be presented over the 30 day account inactivity time required to close the account. The over pay ammount was to be refunded after the account...

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Back in September, 2007, a charge appeared on my Capital One credit card statement dated 9/19/07 which I felt it necessary to dispute. I immediately sent off my dispute letter dated 9/29/07 (yes, it takes ten days to receive my statements in the mail). They then wrote requesting further information,...

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Captial One, please quit sending out offers you can't follow through with. We were sent a letter in the mail that we were preapproved to refinance out auto loan and you turned us down although we have 2 long good standing credit card accounts with you. We will most likely be closing both...

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My husband was going to open an account with them so he went online to request a card. We received the card and called to activate it but he was sent to the fraud department to confirm his identity. They told him that the information about his life was not what was on his credit report. he told...

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I have a personal loan with Capitalone. The payments come out of my checking each month, so they know they are going to get paid. There was an accident in front of my house and two of the family cars were totaled which made finances tight. I ask if they would defer a payment until the end of...