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buythepillow.com Consumer Complaints & Reviews

Sobakawa Cloud Pillow - Pillow Changed from firm to soft

Posted: 2013-02-01 by    Sister G. Gomez
Complaint Rating:  0 % with 0 votes
This pillow was a gift to me which I enjoyed immensely for the past year. I particularly liked the firmness and softness that happened when the cover was put on. However, the past month I noticed a big change. The consistency has changed to ALL SOFT even with the cover on. I have never used...

sobakawa pillow - Incorrect Order Charges and POOR QUALITY

Posted: 2013-01-31 by    Bking02
Complaint Rating:  0 % with 0 votes
The same exact thing happened to me. They charged me $105 after I order one 19.99 pillow (get one free with that) then the system ordered me a 29.99 large pillow and shipped it to me. Their auto order system is Bull**** and didn't ask me to confirm order balance before processing. The pillows...

sobakowa pillow - credit card information

Posted: 2012-07-20 by    dawnlite
Complaint Rating:  0 % with 0 votes
I ordered one pillow they sent two, they said I would get a gas card and they ended up charging my card fees that were not authorized by me. There is no number to call and complain on this company. This is an outrage that this company can scam people like this. I just lost my job and these people...

sobakawa pillow - unauthorized charges

Posted: 2011-12-01 by    Royce Carr
Complaint Rating:  69 % with 13 votes
I called the telephone number on the television. All I wanted to buy was 2 king size pillows. It was an automated line & I kept responding negative to the prompts. I called back & discovered that they had charged over $333.00 to my credit card. I told them to cancel the order, but they said...

Sobakawa Cloud Pillow - Overcharge and 2nd order without permission

Posted: 2011-08-17 by    Punk_zero0
Complaint Rating:  100 % with 6 votes
I ordered a pillow with free pillow back in July 15 and got my pillow at the post office later. For some reason they sent me another one and charge me again august 12. I never ordered it again so I went online and saw other people have been screwed over too. They don't have a number online...

sobakawa - TV/Phone/Credit Card Scam

Posted: 2011-07-30 by    Graham L
Complaint Rating:  100 % with 12 votes
Unfortunately I jumped the gun before using Google and reading what everyone has said about this scam. But I am really in desperate need of a good pillow. And I figured 20 bucks for 2 pillows plus 8 bucks for s&h, what the hell. They certainly have a good scam going here. Right at the very end...

sobakawa - sold bank information

Posted:    jana headrick
Complaint Rating:  88 % with 26 votes
sobakawa cloud pillow, natures pillows, inc., buythe pillow.com watch out!!! seen on TV all the same company. they sold my bank information to wc budget savers, budget savers took 24.95 from my account after they were told not to and no t0 buying anything else. They WILL steal from you. I am...

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