Complaint Rating:

Worthless instrument, extremely poor customer service. This product was ordered by my senior citizen mother who truly thinks she has been scammed! The product was not what it claimed at all, the "cordless" drill gift with purchase had a power cord and the s/h was more than the product...

Complaint Rating:

We ordered this from a TV Ad, operator stated how we were getting ALL these FREE products - GREAT DEAL ~ NOT! They did not state that there was separate p/h fees on EACH item. THIS IS WRONG!

Product offer $19.95 plus all these extra free items - NOT! NO MENTION OF THE TOTAL P&H...

Complaint Rating:

What a scam! Awesome Auger has to be one of the biggest rip offs I have ever come across. I was under the impression that I ordered 2 auger sets AND 2 cordless drills. My credit card was charged $76+ even though by receipt did not add up to that amount.

TWO months later, I have...

Complaint Rating:

We had tried to order one of these awesome augers on June 3, 2008, their automated system was all ***p up and I could not get thru to a live person and I cancelled order on June 3 2008 via e-mail 3 different times. I saw charge pending yesterday and this time I got thru. It was useless.

Complaint Rating:

Ordered the auger, they took money from credit card and have not sent auger....

Complaint Rating:

I wanted to get more info on the awesome auger and find out how much it would cost to get all the gadgets advertised with the product so I went to their web site. The only way to get info was to hit the order button and give them my credit card. I thought I would be able to cancel if I didn't...

Complaint Rating:

I too was scammed by this company. I only received the two augers but no extender or pin as described in the TV ad and the website. Cannot get any answer to the customer phone number and cannot find the customer service website either. I am so frustrated I could use the auger by hand and tear...

Complaint Rating:

I ordered a awesome auger, and i did not receive, the free drill and all other products promised. I am a Senior Citizen and this is not right....

Complaint Rating:

I ordered 2 awesome augers for 19.95 +8.95 s/h, no problem... however when I saw that I had been charged $97.70, I went a little nuts! I called the 866 number only to be told that the order had shipped yesterday(which I find hard to believe) and that I was charged 20. sh/h for each "free"...

Complaint Rating:

I bought the auger and I love all the attachments, however the drill it came with is worthless. It does not have the power to "rip" through anything. I had just cultivated my flower beds so they should have been very easy to use the augers on. Not so much. The drill just didn't...

Complaint Rating:

Placed a order in may received in june short the extender, plus the drill was not one shown on tv ad. Never could contact anyone using their customer service number. i spent two weeks trying to make contact with them. a $19.95 cent cost me total $48.85. item was shipped by sas group inc charge...

Complaint Rating:

The products sold are cheap and this one didn't work but where they really get you is the postage. Anything you buy connected to the product is an "up grade" but you have to pay postage on each piece. My wife bought a drill and attachment that dig up ground for you to plant bulbs....

Complaint Rating:

The website lists two offers at the time of purchase for only additional S&H. They are a bonus drill and a weed auger with 18" extender but there is no way of finding out what these additional S&H fees are until you have entered your credit information. This could mean large S&H...