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I rented a car in Panama City, Panama in Mid November, 2007. They guest service agent who was 30 minutes late opening the store, took an hour to rent me A DEFECTIVE CAR (it shook so badly that my teeth chattered). Additionally, I was made to pay for every insurance that they had because I was...

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I reserved a Ford Expedition 4x4 with a ski rack in advance for my party of 6 to drive to Whistler. The agency did not have this car upon our arrival at 9:30 that night. We tried to fit into an inferior minivan that would have cost less to reserve online (I had originally reserved one and then...

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I rented a car recently from Budget at the Minneapolis, MN airport. when I returned the car I accidentally left a $80 jacket on the back seat. When I got to the airport I realized I had left my jacket. I immediately called the Budget desk at the Minneapolis airport. This was 30 minutes after...

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I rented a car from Budget rental in May of 2008 and my son and I were involved in a single car accident, because the entire wheel came off the vehicle. We ended up going across the highway onto oncoming traffic.

No one could be reached by contacting the emergency number and this...

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Budget is horrible there is no customer service avoid them like the plague beware beware beware. I reserved a truck one month in advance. I confrimed the reservation two days prior to the move. the night before the move at 6:50 pm budget national reservations called to inform me that there would...

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The budget sales rep asked me while renting the car if I wanted insurance. I said I was declining insurance. The sales lady said, "If you are declining insurance, initial here in the highlighted area". The area she highlighted was to accept the insurance. I initialed in the highlighted...

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Rented a car, have confirmation. Plane was delayed so budget closed and left me stranded in ALBANY Airport during a snowstorm!

Phone # given on confirmation out of service! Manager Laura Young NOT on duty.

It took 3 phone calls to 18005270700 (reservations) as customer...