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I order a new phone connection last week, a technician came last Friday and said that the main box was on a neighbour house, and they were not there, which is nonsense, he did not do the wiring inside the basement and did not do anything, just left saying that another technician was going to...

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To Whom It May Concern:

I had service with you only for three moths from July 15 until October 13. I had to change my phone provider because of your confused billing. I used to have a phone with you before and I had the same problem. I paid you $26 on Sept. 15 and $55.72 on Oct....

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March 12, 2008

To: W-5

Re: Bell Sympatico

In February or March of 2005 I canceled my simpatico service. My computer was not working and outdated, and I no longer needed Sympatico. I could not afford a new one at that time.

On...

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This is the worst Customer service I EVER DEALT with.

Problem: 3 yrs ago, Bell replaced their smart cards with new ones. They were supposed to be sent to all subscribers free of charge, so they could replace their old ones. We were never sent new smartcards for our receivers,...

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In Early March, 2008, I had made a complete payment for my current balance and notified Bell of the transaction. On April 2nd, Bell withdrew the exact funds from my account through a preauthorized payment setup.

At no point have I signed up for preauthorized payments. I never...

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On April 8, 2008 a Bell telemarketer called me at home to offer me 3 months of free phone service and 5 cents long distant any time minute to North America and Hong Kong. After 3 months my phone bill would be $17.95 per month, after one year my phone bill would be $22.95 per month if I agreed...

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Express Vu, and all the companies under Bell's umbrella offer the worst service and the worst customer service. We get our satellite transmission interrupted all the time and therefore the PVR records only 10 minutes of a program. We consider ourselves lucky if we get a TV show recorded...

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My Phone blew to pieces in an accident. I was already finished my contract and on a month to month basis. I asked for a replacement and bell told me that the only way i would be able to use my credit (255$) is if I would re-sign a 2 year contract. I wasn't interested in a yearly contract,...

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I moved in Feb. 2007 and moved my Bell services with me, up to that time I had no complaint. The first bill in my new house was wrong! Each subsequent bill has also been wrong, numerous phone calls later we have had some credits issued but still haven't received all credits due nor have...

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If you are thinking of going with bell DON'T. I bought my cell phone so that i wouldn't have to be on contract. So they ask for a security deposit of 200$. I don't even have the phone a month and i am having problems with bell. I was not receiving my monthly statements so that...

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In May 2008, we talked to a bell representative. because were moving from Ottawa to frankford ontario. He gave us a packaged for the new home phone + the express vue + internet "wireless with the antivirus" 3 months or 12.00$ and 119.00$ for 1 year and 129.00 for the second year. We...

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Some many, many, many months ago, I returned Bell Canada's Tv/Cable receiver thru Purolator. Employees at the cable/tv department confirmed that they have received the receiver but still was billed for the receiver for the amount of $ 191.something which represents the amount of the receiver....

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I was a customer of bell's sympatico internet service from december 2006 to april 2008. Had a one year contract originally and never renewed it, so my contract expired in december 2007, right?

In february 2008, I got my bill and it was DOUBLE the usual amount! (Well, got...

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September 22, 2008 I called Bell Canada to cancel my second telephone line. I was asked security questions such as account numbers, name, address, etc. which I answered all. While on the phone I was forwarded to another person where I was asked the same questions, and she kep asking more irrelevant...

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So, I figured after arguing with a CSR Supervisor for over an hour this afternoon, I'd write something to add to this long rant on Bell Canada.

I am on a prepaid service for over a year non subscribing to a 2500 text message per month plan. This was great for months and months...

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I think their website should be HELL.ca. There are so many examples of poor technical service, poor customer service and money grabbing behaviour from this company.

We have regular dial up service as we live in the country. They provide a dial up accelerator, supposedly to speed...

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i have a cell phone from bell from 15 to 16 month when i bought this phone thay give me lot of pakage free for one year.andi adviced these guys when this free pakage gona be finish plz let me know befor but thay send me the bill with out leting me know.after that almost every month i have had...

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Unbelievable Bad Service!!!

I signed up for 2 year plan with Bell 3 yrs ago in NF. Shortly after, the cell phone wouldn't hold it's charge and had to send it back to LG. I was without a phone on 2 occassions for up to 2 months, during this time I called repeatedly to...

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Over and over people are abused by Bell Canada. Why is it allowed?

I'll describe my latest and hopefully my LAST experience with bell mobility. I had a weak moment and decided I was sick of dial up internet (all that's available in my area). I heard about the availability...

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I recently joined Bell (Canada) and signed up for their unlimited Asia-Pacific phone plan (which allows me to dial China and many other countries for a low fixed cost). Unfortunately when I set up my account over the phone, the Bell representative did not input my request for the Asia-Pacific...