Complaint Rating:

BB&T has been systematically ripping off its customers by posting debits first, then posting credits or deposit. This is in stark contradiction to the policies banks, in general, have had in regard to this situation. Traditionally, banks would post deposits and credits first, usually...

Complaint Rating:

BB&T has been systematically ripping off its customers by posting debits first, then posting credits or deposit. This is in stark contradiction to the policies banks, in general, have had in regard to this situation. Traditionally, banks would post deposits and credits first, usually...

Complaint Rating:

Following many calls to customer service, these people, just can't get it right, which means this practice is probably a part of their "corporate plan".

I have an auto loan that auto-deducts out of my checking account monthly, and I thought I'd like to make...

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I arranged for my mortgage payment to be deducted automatically from my checking account. The online banking site that that "payee will require five processing days to complete transaction". I planned accordingly, so that the money would draft the day I got paid. It ended up being...

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I had a loan with BBT for about 3 years now and was told 3 years ago when I first got the loan that there were no penalties for prepayment. As soon as I got the loan down below $25, 000 I noticed a charge for $35. I called the bank and ask what this was about because they had told me they had...

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BBT have deceived customers by only posting $100 of a deposit and only posting the rest a day later. This resulted in 2 overdrafts for my account costing me fees of $70. When I complained I got this long explanation of a minute by minute description of when a deposit is made, when I can expect...

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My husband and I have recently amassed almost $400 in overdraft fees from what we thought was an institution we could trust. How much was actually overdrafted, you might ask? Less than $100. Our other account had well over $100 in it which would have covered those items. Did BB&T think to...

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BB&T is the WORST BANK in the United States. I thought Wachovia was because of their lame explanation of overdraft fees, but I just found the worst. I had 5 pending transactions that the money in my account was already accounted for and was reduced from my balance. I made a mistake and used...

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I have been banking with Coastal Federal here in Myrtle Beach for about seven years with absolutely no problem at all. Then the news came a year or so ago that BB&T was purchasing my bank. I was skeptical but kept the account because I knew of know other bank to turn to, and at that point...

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I recently had a talk with a rep from this bank. I had over 150$ worth of overdrafts. I had her explain what happened and she really couldn't. seems that i had charges go through, now I only use my debit card. when your debit card has a charge, the account is supposed to lock this amount...

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BB&T preys on its customers. They purposely post debits before credits although they are aware that there are credits to be posted to create overdrafts. My payroll check is deposited every other Thursday night, and the are aware of the amount before I am. It is nothing less than criminal...

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This bank has caused us severe stress due to their severe and unrealistic overdrawn fees. I have been hospitalized recently for 8 weeks; with another hospitalization April thru May of this year (2008). They refuse to listen to me regarding other people helping my disabled husband thru all of...

Complaint Rating:

This bank has caused us severe stress due to their severe and unrealistic overdrawn fees. I have been hospitalized recently for 8 weeks; with another hospitalization April thru May of this year (2008). They refuse to listen to me regarding other people helping my disabled husband thru all of...

Complaint Rating:

I have been banking with BB&T for several years, I have never written a "bad check", not have I been overdrawn until this year. Since March of 2008, I have been charged 13 overdraft fees at $35.00 each because BB&T has the RIDICULOUS practice of only crediting $100.00 per deposit(of...

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This bank has caused us severe stress due to their severe and unrealistic overdrawn fees. I have been hospitalized recently for 8 weeks; with another hospitalization April thru May of this year (2008). They refuse to listen to me regarding other people helping my disabled husband thru all of...

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First off, I want to say that over the years I have been with quite a few banks (7 to be exact). And some have been bad, and some good, but none compare to BB&T.

I opened this account 6 months ago because their new branch was close to home, and with gas prices, I figured I...

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Cash is always good...right?! Not according to BB&T! I intentionally went to Suntrust to cash my paycheck so that I could make a cash deposit at BB&T to cover bills, etc. I made the deposit on 8/29/08 at 2:05 p.m. thinking all would be fine...the deposit would be credited to my account...