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6/28/07-Ordered merchandise, company posted charge to credit card same date.
7/16/07-Emailed on shipping status.
7/19/07-Merchant emailed "Ordered Shipped." Merchant provided no tracking #.
7/30/07-Emailed merchant, no response.
8/1/07-Checked merchant's...

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I purchased a starter online and they sent no confirmation, no receipt, nothing. Finally, they sent an email saying my order had been processed, but gave me no tracking number. When the part arrived, it was not the correct part. I sent it back and they told me I could not send it back because...

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Absolutely impossible to contact through email or phone. Very rude. They give out no tracking number. Surprised they're Paypal Verified. Will not answer email. You won't even get an email from them at all. My order was cancelled by them, but they have not refunded.

DO...

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I received wrong parts 2 days ago and can't seem to get proper info on how to return. Customer service is poor, to say the least.They have such foreign accents that an American can't understand them....

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This is the worst company I have ever dealt with.
After ordering my computer mod. and being told that it had already shipped, I was then finally told my order was canceled.

It took them two weeks to figure out they couldn't get the part, even after I was told it had...

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About 10 days to ship parts. Then shipped a substitute product of inferior quality without notification. When I inquired about returning the items and reimbursement, the company emailed a return authorization number and included a note that a 20 % restocking fee applied and shipping cost would...

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I Placed an order with this company on-line. It took several attempts to connect to their server. I tried placing the order via phone, and gave up after 20 minutes on hold. I finally got the order placed online. I received an e-mail notice 3 days later that my order was received. On day 9 I...

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DO NOT ORDER. CUSTOMER SERVICE IS HORRIBLE. ORDERED 8/5, DEBIT ON ACCOUNT 8/6 OR 8/7. TODAY IS 8/11 NO CONFIRMATION. CANCELLED DUE TO FAILED EMAIL CONFIRMATION. HEAVY BREATHING FAT PIGS ON THE PHONE. THEY HAVE EVERY EXCUSE NOT TO REFUND YOUR ACCOUNT. IT IS IN PROCESS/MAYBE? THIS IS ONE OF THE...

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Ordered parts June 24. Called 800 number mid-July. Unbelievable hold time and rude sales person(s) Never sent tracking number. Finally said part was lost by UPS. Would reship and I would get part in 3-8 days. Since that time have repeatedly called. More empty promises. Still no parts. Have had...

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Wish I'd looked for complaints before doing business with this company. Our still has not been settled. After waiting 1 1/2 weeks for even a shipping confirmation, rep told us it shipped but that he would need to put in a request for a tracking #, and this would take up to 3 days. Two days...

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I originally ordered a Gas Tank, Gas Tank Straps, and a Gas Tank Seal...I only received the straps. After 24 days, 8 phone calls, and over 6 hours on the phone I had only received the straps (item 2). Then after 29 days and the same scenario, but 10 calls to customer service and over 8 hours...

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On November 20th 2008 I ordered a Heater Core for $109 which they immediately charged from my account. On November 26th I got an email stating that the item has been shipped but there was no tracking number or shipper provided. I went online to their website and it too shows that the item was...

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We ordered air shocks for our truck. Of course, the money was taken out of our account. When they didn't arrive for over a week, we called Auto Parts Giant. The answer for the delay was, it takes at least 12 days for the order to reach us. We were not told that upon ordering.

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Worst online shopping experience I have ever had. Found the products I wanted to buy online, then phoned to verify instock. Vendor represented it was in stock so I placed order. Received a verification order next day, but no shipment or tracking data. Called 3 days later to verify shipment,...