Complaint Rating:

A scooter was purchased from these jokers the beginning of November. When it finally showed up, 1 week late, it did not have the parts to finish assembly which made it incapable of riding. It is now over 1 month later and we STILL have not received the parts to complete the scotter that we...

Complaint Rating:

I ordered 2 110 cc atv's for my children. Pink camo and yellow camo were the colors I ordered. They asked for alternate colors and I chose yellow and blue. These machines come with matching youth sized helmets. Upon receiving the atv's via Estes truck freight we realized that we had...

Complaint Rating:

Purchased this offroad go kart and after 2 months the muffler broke off of the welding joints. Before I noticed the welding joints were busted the muffler was also broke at the manifold.

I have made numerous calls, email, and voicemails to their service department with NO response....

Complaint Rating:

1.) This January, I bought an SLA-255 ATV from ATV Discounter. All seemed fine except for an exhaust leak where the pipe bolts onto the engine. I assumed that I had not installed the gasket properly, so I ordered another one. I was charged $11. I received the gasket, re-installed it and the...

Complaint Rating:

Because they will not provide a MSO for a title, I can't drive my new scooter so, I've been looking at a shiny piece of lawn art for the last three weeks. Except for the missing parts, it looks pretty nice. I have no idea if it runs worth a flip since I can't drive it without...

Complaint Rating:

IT TAKES 3- TO 4 DAYS TO GET ANY ONE TO RETURN A CALL, OR ANSWER A E-MAIL. THE PAPERWORK FOR TITLE WAS NOT COMPLETE. FOR A BUSINESS WITH A REPORTED 21- EMPLOYEES YOU WOULD THINK THEY COULD AT LEAST RETURN A PHONE CALL IN 24-HOURS. THE ONLY WAY THEY EVER ANSWER THE PHONE IS IF YOU CALL AND LOOK...

Complaint Rating:

IT TAKES 3- TO 4 DAYS TO GET ANY ONE TO RETURN A CALL, OR ANSWER A E-MAIL. THE PAPERWORK FOR TITLE WAS NOT COMPLETE. FOR A BUSINESS WITH A REPORTED 21- EMPLOYEES YOU WOULD THINK THEY COULD AT LEAST RETURN A PHONE CALL IN 24-HOURS. THE ONLY WAY THEY EVER ANSWER THE PHONE IS IF YOU CALL AND LOOK...

Complaint Rating:

Charged me new prices for used parts. Bad customer service!...

Complaint Rating:

I have been trying to contact these people since May 2008. No one gets back to me in any format. I am so upset with ATV Discounters I can hardly type this complaint. They are a rip off center with no regard for their customers. Their phone system is a joke, you simply go round and round with...

Complaint Rating:

All though I have to admit that ATVDiscounters.com, which is a front company for Frontier Imports of Texas, has nice prices they are definitely not worth the aggravation they will cause you. In my 39 years I have never experienced such an extreme level of POOR Customer Service, I believe that...

Complaint Rating:

You're so right!! This place is the pitts... DO NOT BUY ANYTHING FROM ATVDISCOUNTER.COM!!! They shipped us a damaged unit with several missing parts, no title, no manual, etc. You can't believe how bad this company is. It's taken them a month to answer our e-mails (because they...

Complaint Rating:

I purchased a atv 150cc go cart from atv discounter and it has been a total nightmare!!!They shipped me a 110cc and charged me $50.00 on frt. that was supose to be free.I desided I would keep the 110 and needed them to just credit my account for the difference.wich was about $400.00. It has...

Complaint Rating:

Omg, what a mistake doing business with these people. Have had a moped since June and still can't get a title, owners manual, or parts list from them. Can't drive the thing because I can't get it licensed without a title. I have left several messages with the man we ordered it...

Complaint Rating:

ATV DISCOUNTER SHIPPED A 150 CC MOTORCYCLE THEY HAD NO TITLE TO. I RECEIVED THE MOTORCYCLE SEPT 11 AND TITLE OCT 14. THEY NEVER RETURNED A PHONE CALL OR SHOWED ANY CONCERN FOR MY SITUATION. MY 30 DAY WARRANTY WAS UP BEFORE I COULD REGISTER MY VEHICLE. THIS IS A SCAM. THIER CUSTOMER SERVICE SUCKS....

Complaint Rating:

July 17, 2008 we received a call from Charles at ATV Discounters stating that their air conditioning was not working and they were burning up in their offices. They had a very pregnant woman in the office who was extremely uncomfortable. We sent a technician over the same day as their call for...

Complaint Rating:

The day after I paid for my 2008 Euro 3 wheel 150cc scooter, Doug raised the price for my model scooter $200 more and now I felt they did everything possible to stall, delay and push beyond the 14 business days for delivery, telling me its coming and then never call me and only email me after...

Complaint Rating:

I purchased a brand new scooter from them. I received the scooter at the dock in perfect condition in lightning fast time. So far, so good. But, after unpacking it and preparing it to ride and starting it up I soon found out I had a problem. The scooter would run for a little while and then...