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aspendental.com Consumer Complaints & Reviews

Aspen Dental - Overcharging

Posted:    Rona41
Complaint Rating:  100 % with 12 votes
Three months ago I set a appointment with Aspen Dental for extensive dental work. I was told they could not see me until I contacted my insurance co to make sure the insurance was set up for their E.Long MA office. This took almost 3 weeks. I finally get in I told I need a lot of work I should...
Complaint comments Comments Complaint country United States, Massachusetts, East Long Complaint category Unauthorized Charges

Aspen Dental - Outrages costs

Posted:    ctfemale
Complaint Rating:  100 % with 10 votes
I went to a dentist in my area, who told me i had gum disease, but after the xrays found out he was not in network, so i searched around (online) found out aspen dental was. Well for scaling, they wanted 1200 $ out of pocket for quads, complete mouth. So i called back the out of network dr,...
Complaint comments Comments Complaint country United States, Connecticut, Waterbury Complaint category Dental Services

Aspen Dental - Shody work

Posted:    James Faherty
Complaint Rating:  100 % with 1 votes
since 2006 i have had three dental crowns put in my mouth ALL failed Have started implant procedures as replacements . The first crown on implant by post has failed and now i go about with three plastic temps. which come off all the time This work will not be complete until mid 2009 and three...
Complaint comments Comments Complaint country United States, Massachusetts, 215 Worcester Rd Complaint category Dental Services

Aspen Denal - Dental Services

Posted:    Janet Berghoefer
Complaint Rating:  100 % with 1 votes
I started going to Aspen Dental to have some work done in Vestal, New York. At that time the dentist said there was an area of concern on my tongue maybe being cancerous. However, was not able to make an appointment with the surgeon because I had 2 different insurance companies and hadn't...
Complaint comments Comments Complaint country United States, New York, Vestal Complaint category Airlines

Aspen Dental - Fraudulent Billing/Unskilled Office Staff

Posted:    clbmilestones
Complaint Rating:  100 % with 6 votes
BEWARE these are the worst dental providers out there! Fraud Alert-billed me and my insurance company for services/products that I did not order and when I demanded a refund, it was refused. I was told I HAD to purchase said product though I did not request it. OFFICE STAFF IS UNSKILLED, LIARS...
Complaint comments Comments Complaint country United States, Indiana, Evansville Complaint category Dental Services

Aspen Dental - Con Artist

Posted:    pasounddoctor
Complaint Rating:  100 % with 1 votes
This company will make promises to make you smile, But they will do nothing but overcharge you and do shabby work by unprofessionals, under qualified people. Good luck trying to get your money back for work not completed. They finance you thru GE money bank and never offer refunds. This company...
Complaint comments Comments Complaint country United States, Pennsylvania, Harrisburg Complaint category Medical Negligence and Deficiency

ASPEN DENTAL HARRISBURG - Do Not Trust Them

Posted:    SoundDoctor
Complaint Rating:  100 % with 2 votes
I totally agree with all the complaints on this forum. I started my nightmare with them years ago and it continues. They have ripped both me and my insurance company off in just about every way that is mentioned: fit, cost, billing my insurance co. For teeth I don't have, and would never...
Complaint comments Comments Complaint country United States, Pennsylvania, Harrisburg Complaint category Dental Services

Aspen Dental - Overcharge - Possible Ins Fraud

Posted:    Peter Bowlden
Complaint Rating:  100 % with 8 votes
I made an appointment and went in for a basic tooth cleaning telling them that was the only service I wanted. I had seen them earlier for a couple of fillings and a crown which was basically mediocre work at best, but I have a very busy schedule and most dentist schedules are hard for me to...
Complaint comments Comments Complaint country United States, Pennsylvania, Butler Township Complaint category Dental Services

Aspen Dental - Refund for Severely poor satisfaction

Posted:    Deb Stone
Complaint Rating:  100 % with 2 votes
My name is Deb Stone and this is my ongoing dispute with ASPEN DENTAL that began in July of 2009.


(1) On What T.V. Station Does Aspen Dental Advertise The Following Guarantee With Satisfied Middle Aged Men & Women Thanking God, With A Tearful Eye, For The Following Services...
Complaint comments Comments Complaint country United States, Ohio, Beavercreek and Springfield Complaint category Dental Services

Aspen Dental - Stow OH - Horrible work

Posted: 2011-01-09 by    johnny doe
Complaint Rating:  100 % with 1 votes
I went in for routine cleaning. They ended up doing some filling work and a crown replacement. I have never been in so much pain. They said this is "normal". Really? 3 weeks post op is not normal to still have pain. Unfortunately for them, im in the medical industry and will be suing...
Complaint comments Comments Complaint country United States, Ohio, Stow Complaint category Dental Services

Aspen Dental - Worst Dentists Ever!

Posted: 2011-03-05 by    berryfine1
Complaint Rating:  100 % with 2 votes
I really wish that I had read the reviews/complaints prior to having made an appointment. In this case, every terrible review that I have read regarding Aspen Dental is true, too bad I only found this out after my horrible experience. I am someone who is deathly afraid of the dentist which is...
Complaint comments Comments Complaint country United States, Pennsylvania, Johnstown Complaint category Dental Services

Aspen Dental - Bad work

Posted: 2011-04-26 by    Nightrider86
Complaint Rating:  0 % with 0 votes
Let me start off by saying I became dental phobic after a few years ago when a dentist drilled into a tooth that was not numb. So yes it was my fault for putting off dental work for a few years, but recently I had a old filling come off my molar and immediately called to make an appt since they...
Complaint comments Comments Complaint country United States, Michigan, Battle Creek Complaint category Dental Services

Aspen Dental- Merritt Island FL - Oral Suregon, Dentist and Staff

Posted: 2011-06-02 by    Nina Foster
Complaint Rating:  100 % with 2 votes
I went in because I needed my wisdom teeth pulled, x-ray in hand. They said they needed more x-pays for the oral suregon b/c the ones I already had weren't up to par for them. I made an appt and still waited 30min in the waiting area, another 45 min in the back for the dentis to tell me...
Complaint comments Comments Complaint country United States, Florida, Merritt Island Complaint category Doctors

Aspen Dental - Up charges for even cleaning teeth

Posted: 2011-07-22 by    Jim (Indianapolis)
Complaint Rating:  0 % with 0 votes
I booked an appt with Aspen to get my teeth cleaned and after getting through all the xrays they poked at my teeth and gums for about 5 minutes and said give us another minute and a hygenist will be in. She came in and said are you ready to talk financials now. I was in shock I explained I hadnt...
Complaint comments Comments Complaint country United States, Indiana, Indianapolis Complaint category Dental Services

Aspen Dental - my crowns

Posted: 2011-08-26 by    tracy rose
Complaint Rating:  88 % with 8 votes
I went in to have my two front teeth fixed, , I needed crowns, , my initial visit consisted of an exam, and ex-rays that was May 5th, , , my second visit June 15th, , I was told I had in infection in my mouth, , they started to procede with "I need a root canal in order to put crowns in...
Complaint comments Comments Complaint country United States, Mississippi, N.Dartmouth Complaint category Dental Services

Aspen Dental - Extra charge for unnecessary procedure

Posted: 2012-05-31 by    A11111
Complaint Rating:  60 % with 5 votes
Buyer beware! I made a reservation for a cleaning and was quoted $57. I told them wait a minute under my plan the cost is $29. I asked for the four digit code to verify with my Carrington 500 carrier.She read me two sets of four digit numbers. I asked how come you're giving me two procedure...
Complaint comments Comments Complaint country United States Complaint category Dental Services

Aspen Dental - Service issue

Posted: 2012-06-21 by    tl76
Complaint Rating:  100 % with 4 votes
I was seen at Aspen dental and was told by Dr. Yumang that I would need an apico ectomy done. I was then sent to the office manager Andrew Robinson who tells me that I don't qualify for the payment plan so I'd have to come up with $1, 321 up front. I then got a new insurance called...
Complaint comments Comments Complaint country United States, New York, Hamburg Complaint category Dental Services

aspen dental cleveland, tn - Poor service

Posted: 2013-01-14 by    murphy156
Complaint Rating:  0 % with 0 votes
My husband went to this place for dentures. Surgery was required before getting the temporary dentures. For over 6 months he complained about the temporary dentures and never once did the dentist himself look at the problems. He receives an appointment for his permanent dentures hoping finally...
Complaint comments Comments Complaint country United States, Tennessee, Cleveland Complaint category Dental Services

Aspen Dental - Insurance Fraud

Posted: 2013-07-02 by    Kathy Seitz
Complaint Rating:  0 % with 2 votes
Called Aspen Dental for my daughter-in-law today. She provided them with my insurance card. She called 3 times to see where the claim was because she kept receiving a bill from them, and they said they submitted the claim to her Insurance, 3 times. She finally paid out of pocket to get them...
Complaint comments Comments Complaint country United States, Wisconsin, Onalaska Complaint category Doctors

Aspen Dental - False advertisement

Posted: 2013-08-26 by    T Durham
Complaint Rating:  0 % with 0 votes
I took my 11 year old son to Aspen Dental and they found some cavities. After all the xrays and cleanings, I was told that Aspen Dental doesn't work on children. The would not fill his cavities....
Complaint comments Comments Complaint country United States, Ohio, Zanesville Complaint category Dental Services

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