aspendental.com Consumer Complaints & Reviews
Reviewer56036 on 2016-02-09
New Patient 1/10/2013. Extractions with (iF/iP Impressions 01/10/2013. Impressions for surgery Surgery by Dr. Mirande 1/23/2013 extract and deliver. (4) Additional visits Thru 01/23/2013 to- 07/25/2013 Adjustments #3- Root tip ext 08/01/2013 Patient 8/23/2013 Wax try for Perm Delivered upper...
Roger W Honts on 2016-01-18
I went to Aspen Dental in Peoria, IL. for top dentures a year ago 2014. And today they still fall out! I had one problem after another to begin with . I would never go back there again! They did not fit properly right away, and were relined and ground on with many visits. One dentist there...
Kay Kibbel on 2016-01-18
I called Aspen Dental for my bi-annual cleaning appointment. The day of the appointment I went in and was supposed to receive antibiotics because I have 2 knee replacements. The dentist told me the ruling changed in 2015 but still gave them to me. 2nd: I had a panoramic x-ray in addition...
Reviewer54971 on 2016-01-16
I'd luckily been warned by a friend about going to Aspen, and after my new patient exam the warning turned out absolutely correct. The good - the staff were friendly, competent and quick at their jobs. If it weren't for the bad side I'd be happy to be a regular patient there. The bad -...
Reviewer24582 on 2016-01-02
I had an agonizing 2 yr. ordeal $8000 bill contract said this included both temp/perm dentures extractions cleanings. I keep receiving a bill for the last four months for my permanent dentures that was already paid for and every month I call tell them this is in error. they tell me I...
Reviewer78339 on 2015-12-03
Hi My name is Denise Novakovic, I unfortunately went to Aspen Dental on 3.10.15 to get a root canal done on a tooth The root canal was done so unprofessionally that it caused infection to go into my jaw bone and ate away at my jaw bone. I went to Metro hospital dental department in...
ProudMom69 on 2015-04-24
Never go here! They tried to push me into a very expensive "deep cleaning". I told them i would wait to see if my insurance would pay for some or all, but that in the mean time i want just a regular 6 month cleaning. I was told that the dentist must decide what treatment i receive. I said...
Speer on 2014-07-15
I was given a great sales pitch by the office manager. I was told they would make me a whole set of teeth the best for 3000.00. And x rays were free. I used my care credit card. Big mistake. When I got my teeth they looked like they belonged to a child. I have been back for adjustments so...
murphy156 on 2013-01-14
My husband went to this place for dentures. Surgery was required before getting the temporary dentures. For over 6 months he complained about the temporary dentures and never once did the dentist himself look at the problems. He receives an appointment for his permanent dentures hoping...
tl76 on 2012-06-21
I was seen at Aspen dental and was told by Dr. Yumang that I would need an apico ectomy done. I was then sent to the office manager Andrew Robinson who tells me that I don't qualify for the payment plan so I'd have to come up with $1, 321 up front. I then got a new insurance...
A11111 on 2012-05-31
Buyer beware! I made a reservation for a cleaning and was quoted $57. I told them wait a minute under my plan the cost is $29. I asked for the four digit code to verify with my Carrington 500 carrier.She read me two sets of four digit numbers. I asked how come you're giving me two...
tracy rose on 2011-08-26
I went in to have my two front teeth fixed, , I needed crowns, , my initial visit consisted of an exam, and ex-rays that was May 5th, , , my second visit June 15th, , I was told I had in infection in my mouth, , they started to procede with "I need a root canal in order to put crowns in my...
Jim (Indianapolis) on 2011-07-22
I booked an appt with Aspen to get my teeth cleaned and after getting through all the xrays they poked at my teeth and gums for about 5 minutes and said give us another minute and a hygenist will be in. She came in and said are you ready to talk financials now. I was in shock I explained I...
Nina Foster on 2011-06-02
I went in because I needed my wisdom teeth pulled, x-ray in hand. They said they needed more x-pays for the oral suregon b/c the ones I already had weren't up to par for them. I made an appt and still waited 30min in the waiting area, another 45 min in the back for the dentis to tell...
Nightrider86 on 2011-04-26
Let me start off by saying I became dental phobic after a few years ago when a dentist drilled into a tooth that was not numb. So yes it was my fault for putting off dental work for a few years, but recently I had a old filling come off my molar and immediately called to make an appt since...
berryfine1 on 2011-03-05
I really wish that I had read the reviews/complaints prior to having made an appointment. In this case, every terrible review that I have read regarding Aspen Dental is true, too bad I only found this out after my horrible experience. I am someone who is deathly afraid of the dentist which...
johnny doe on 2011-01-09
I went in for routine cleaning. They ended up doing some filling work and a crown replacement. I have never been in so much pain. They said this is "normal". Really? 3 weeks post op is not normal to still have pain. Unfortunately for them, im in the medical industry and will be suing them because I will not let them take advantage of customers.
Deb Stone on
My name is Deb Stone and this is my ongoing dispute with ASPEN DENTAL that began in July of 2009. (1) On What T.V. Station Does Aspen Dental Advertise The Following Guarantee With Satisfied Middle Aged Men & Women Thanking God, With A Tearful Eye, For The Following Services You Offer, With A...
I made an appointment and went in for a basic tooth cleaning telling them that was the only service I wanted. I had seen them earlier for a couple of fillings and a crown which was basically mediocre work at best, but I have a very busy schedule and most dentist schedules are hard for me...
I totally agree with all the complaints on this forum. I started my nightmare with them years ago and it continues. They have ripped both me and my insurance company off in just about every way that is mentioned: fit, cost, billing my insurance co. For teeth I don't have, and would...