aspendental.com Consumer Complaints & Reviews
Popi Sen on Dec 1, 2016
I needed to have a second opinion about my dental work. I went to Aspen dental in their Central Ave., Albany, NY office. I was supposed to get a free consultation for the second opinion but later not only I got charged but they contacted a collection agency to get $128.00 for not providing...
marshall95 on Sep 13, 2016
9/13/16 so i called aspen dental and was looking to spend my well earned money at this business. I am 20 about 2 months from 21 and i asked about partials and fillings and got my prices. Then this lady went on to say if i'm 21 i get a free 1st consultation and x-ray's and i told the lady i'm...
Starrdog on Jul 5, 2016
my name is n duan knapp. I had called a two months ago. Your office stated that i could only complain on last treating doctor. Today i find and advise that my situation should go through your panel. Dr.M dickerson with aspen dental. I have tried obtaining my medical records with a...
PLCalhoun3055 on May 17, 2016
Well this office manager John is a liar and a hateful man especially to a woman but i stood in his face and told him he is a liar not whst he promised my husband and my son and they still are h aving problems tried to go to a different aspen thinking the payment arrangements goes to all of...
Dan Snook on Apr 26, 2016
I will never do business with Aspen Dental. "Jason" the office guy is the most incompetent person I have ever dealt with. The dentist Dr. Park did nothing to make me feel confident in this establishment. I was given a dental plan that was $4, 000. I was told by "Jason" that my insurance...
Denise8912 on Apr 1, 2016
Hi My name is Denise Novakovic, I unfortunately went to Aspen Dental on 3.10.15 to get a root canal done on a tooth The root canal was done so unprofessionally that it caused infection to go up into my jaw bone and eat away at my jaw bone. I had to go to metrohospital dental department in...
stacy6681 on Apr 1, 2016
If I can give this place a negative star I would. This place will charge you for anything & everything even if you do have insurance. I was given a "estimate" the first time I went. When I arrive a different day for the actual procedure they try to charge me for more than what I told them...
Shawn F. on Mar 19, 2016
My experience with Aspen Dental of Wilkes-Barre, PA was the absolute worst experience that I've ever had with any dentist or dental network.I literally almost died because of a misdiagnosed abscess tooth that was missed by one of their traveling dentist and one of their on-site dental...
Marie DeGayner on Mar 15, 2016
November of 2014 I visited Aspen Dental in Port Orange, Fl with the intent of having a "root canal" which was suggested by the dentist on a previous visit. At that time the dentist told me the tooth was "too bad" and a root canal could not be performed. I was told the alternative was to...
Teresa Groves on Mar 8, 2016
I visited Aspen Dental in February 2015. My intention was to be fitted for a partial upper denture. X-rays and exam were done at the first appointment. I was told I needed a complete cleaning and two teeth pulled before the denture could be done. I agreed to their treatment plan and...
Reviewer88271 on Feb 15, 2016
As a senior citizen (67), I scheduled an appointment for Monday 2/15/16 at 5:30 PM (after work) for a checkup! X-rays, checkup, and recommendations were given to evaluate. Recommendations included (4) surface fillings, perio therapy (gum and teeth cleaning), and upper and lower denture...
Reviewer56036 on Feb 9, 2016
New Patient 1/10/2013. Extractions with (iF/iP Impressions 01/10/2013. Impressions for surgery Surgery by Dr. Mirande 1/23/2013 extract and deliver. (4) Additional visits Thru 01/23/2013 to- 07/25/2013 Adjustments #3- Root tip ext 08/01/2013 Patient 8/23/2013 Wax try for Perm Delivered upper...
Roger W Honts on Jan 18, 2016
I went to Aspen Dental in Peoria, IL. for top dentures a year ago 2014. And today they still fall out! I had one problem after another to begin with . I would never go back there again! They did not fit properly right away, and were relined and ground on with many visits. One dentist there...
Kay Kibbel on Jan 18, 2016
I called Aspen Dental for my bi-annual cleaning appointment. The day of the appointment I went in and was supposed to receive antibiotics because I have 2 knee replacements. The dentist told me the ruling changed in 2015 but still gave them to me. 2nd: I had a panoramic x-ray in addition...
Reviewer54971 on Jan 16, 2016
I'd luckily been warned by a friend about going to Aspen, and after my new patient exam the warning turned out absolutely correct. The good - the staff were friendly, competent and quick at their jobs. If it weren't for the bad side I'd be happy to be a regular patient there. The bad -...
Reviewer24582 on Jan 2, 2016
I had an agonizing 2 yr. ordeal $8000 bill contract said this included both temp/perm dentures extractions cleanings. I keep receiving a bill for the last four months for my permanent dentures that was already paid for and every month I call tell them this is in error. they tell me I...
Reviewer78339 on Dec 3, 2015
Hi My name is Denise Novakovic, I unfortunately went to Aspen Dental on 3.10.15 to get a root canal done on a tooth The root canal was done so unprofessionally that it caused infection to go into my jaw bone and ate away at my jaw bone. I went to Metro hospital dental department in...
ProudMom69 on Apr 24, 2015
Never go here! They tried to push me into a very expensive "deep cleaning". I told them i would wait to see if my insurance would pay for some or all, but that in the mean time i want just a regular 6 month cleaning. I was told that the dentist must decide what treatment i receive. I said...
Speer on Jul 15, 2014
I was given a great sales pitch by the office manager. I was told they would make me a whole set of teeth the best for 3000.00. And x rays were free. I used my care credit card. Big mistake. When I got my teeth they looked like they belonged to a child. I have been back for adjustments so...
murphy156 on Jan 14, 2013
My husband went to this place for dentures. Surgery was required before getting the temporary dentures. For over 6 months he complained about the temporary dentures and never once did the dentist himself look at the problems. He receives an appointment for his permanent dentures hoping...