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Complaints in americanexpress.com

American Express

Posted: 2007-12-24 by Stephen Smith  [send email]
No consumer protection!
Complaint Rating:  100 % with 1 votes
We called American Express about a transaction with Royal Holiday (Travel Experience), a Mexican timeshare company. We canceled our contract with Royal Holiday within the 5 day time period allowed. We heard nothing from Royal Holiday, except too bad we have your money. We then contacted the...
Comments United States Business & Finances

American Express

Posted: 2008-01-04 by Bob  [send email]
Fraudulent interest rate!
Complaint Rating:  100 % with 1 votes
Wrongful charges, deception and interest rate fraud. Violations of Truth in Lending Act, 15 U.S.C.A. 1601, et seq; - Violation of Bus. & Prof. Code 17200, et seq. - 'Unlawful' Business Practices (TILA), - Violation of Bus. & Prof. Code 17200, et seq. - 'Unfair' and...
Comments United States Unauthorized Charges

AmeriTrust Financial

Posted: 2008-01-31 by BORIS S. MARTINEZ  [send email]
Company ripped me off with $200.00
Complaint Rating:  100 % with 3 votes
Hi my boris i was rip off with $200.00 hundred dollars from this people all i want is from you to catch this individuals and put them in jail because they don't care who they rip off. Please someone help me to get my money back good lock and god bless you all....
Comments United States Unauthorized Charges

Delta Sky Miles American Express Card (DSMEC)

Posted: 2008-02-07 by Luka  [send email]
Customer cheating
Complaint Rating:  0 % with 0 votes
Hello Complaint Dept.,

I opened an account with Delta Sky Miles American Express Card (DSMEC) and was not informed that when I miss a payment, my account would be closed. I missed one payment in November 2007 and my account closed December 2007. My interest rate also increased...
Comments United States Airlines

American Express

Posted: 2008-04-04 by Mike  [send email]
Fraud and scam!
Complaint Rating:  0 % with 0 votes
EMG has defrauded me with $30K promising to advertise my online travel store. EMG disappeared after cashing the 2 convenience checks ($20K from Chase and $10K from American Express). I reported a fraud case to AmEx Fraud and Chase. Also, the case was investigated by Chicago Police Department...
Comments United States Unauthorized Charges

American Express

Posted: 2008-05-20 by Sven  [send email]
My account closed, but all bills were paid on time
Complaint Rating:  100 % with 2 votes
I received a call today that all 3 of my accounts (including my business account) have been canceled. The representative said it was because of 5 returned payments. I asked what that meant because I've been paying my AMEX bills at www.americanexpress.com for the last 6 months with no problems....
Comments United States Banks

American Express® Costco Cash Rebate Credit Card

Posted: 2008-05-21 by Leanora Whiteman  [send email]
Huge disappointment
Complaint Rating:  50 % with 2 votes
Costco Amex card is a HUGE disappointment. I keep paying it off and they keep charging me finance expenses. I have had a credit card for 30 years and have never paid finance charges. I cancelled the card and still got finance charges.

I will never get a card from Costco or Amex...
Comments United States Business & Finances

American Express

Posted: 2008-05-29 by flagirl7  [send email]
AMERICAN EXPRESS REDUCED CREDIT LINE AND DAMAGED MY CREDIT
Complaint Rating:  100 % with 15 votes
I am a small business owner and I am extremely particular about my credit. With a lot of hard work, years in the making, my credit score was nearly perfect.

Because of the flexibility of the American Express Platinum card and it’s advertised “no preset spending limit”....
Comments United States Bad Business Partners

American Express

Posted: 2008-05-30 by Stan  [send email]
Credit damaged
Complaint Rating:  100 % with 2 votes
I would like to file a complaint regarding American Express. I am a small business owner and I am extremely particular about my credit. With a lot of hard work, years in the making, my credit score was nearly perfect.

Because of the flexibility of the American Express Platinum...
Comments United States Business & Finances

American Express Blue

Posted: 2008-06-13 by Kal  [send email]
My bad experience with them
Complaint Rating:  100 % with 1 votes
I've had this same experience with Amex twice within 6 months. I was with them since 1993 holding both the green standard card and the gold card. My Gold card had a line of credit of $23K with a balance of only $5K never a late payment. I cancelled the lousy green card in Fall 06. Last...
Comments United States Business & Finances

American Express

Posted: 2008-07-04 by Emebadan  [send email]
They’re trying to kill my business.
Complaint Rating:  100 % with 1 votes
In 2001, I took out an American Express/Costco business card. Over the last 7 years I have charged and paid off up to $75000 per month in charges, and almost a million dollars in trade with Amex. I realize that this is small change to them, but it has been the lifeline of my business. I have...
Comments United States Business & Finances

American Express

Posted: 2008-07-08 by Umeresmail  [send email]
Don't waste your money on it
Complaint Rating:  100 % with 1 votes
American Express has the Account Protector Program that claims to suspend all charges to your account for up to two years in case of involuntary unemployment. I signed up for it and for over three years I was paying up to $80 a month for it. When my employment contract was involuntarily terminated,...
Comments United States Business & Finances

American Express

Posted: 2008-07-15 by Jesse Gilleland  [send email]
Unfair business practices
Complaint Rating:  100 % with 6 votes
I thought when I first wrote the title to this post that it might be a bit harsh - but no, I think it’s right on target. Up until recently I was a very devoted American Express Customer. I had my personal Platinum card, and through their “Open” small business program I had...
Comments United States Bad Business Partners

American Express

Posted: 2008-07-17 by Leslie H. Ellington  [send email]
Bad experience
Complaint Rating:  100 % with 1 votes
After a series of phone calls, my husband called the 1-800 number and was assured his account is in order. Since that time we have gotten two more calls. Today, I lost it and called in. The operator can't tell me the problem. When she mentioned our daughter's name, I assured her she...
Comments United States Business & Finances

American Express

Posted: 2008-07-23 by Jake  [send email]
They change rules
Complaint Rating:  0 % with 0 votes
I charged one purchase of about $8, 000 to my Amex Gold business card.

Before approving they called me and told me it was a charge card not a credit card, and that based on my past patterns this card would not support the $8, 000 charge. They made me pay $4, 000 by bank transfer...
Comments United States Business & Finances

American Express

Posted: 2008-07-23 by Jack  [send email]
It's so sad to know that machines are now dictating the relationships that banks have with their customers
Complaint Rating:  100 % with 2 votes
I have been, I mean I was a card holder since 2004. A card member in good standing I might add. Then one day I got a check offer from Citibank (my other credit card) offering me a fixed APR on the life of the balance transfer. Even though I had a low APR at American Express the Citibank offer...
Comments United States Business & Finances

American Express

Posted: 2008-10-09 by Alex  [send email]
Overcharged
Complaint Rating:  0 % with 0 votes
Last month and for the past so many years, my American Express credit card interest rate on new purchases was 11%. On the statement I received in the mail yesterday, the rate was increased to 26.99%.

I thought it was illegal to change the rate of interest without prior notice...
Comments United States Unauthorized Charges

American Express

Posted: 2008-09-03 by Jbo  [send email]
AMX sucks
Complaint Rating:  100 % with 5 votes
Imagine a business partner for 25 years who screws you without calling. 25 years and millions of dollars of business without every missing a payment American Express decides, to put a credit limit of $1, 300.00 on my card. They refuse to review the situation although they have all the wrong...
Comments United States Bad Business Partners

American Express

Posted: 2008-09-22 by BJH  [send email]
Merchant Account
Complaint Rating:  0 % with 0 votes
I am extremely upset at how my small business has been treated by American Express. We are a group of hardworking people who pride ourselves on conducting business honestly and paying all our bills on time. Recently we processed two transactions through our merchant account which we believe...
Comments United States Bad Business Partners

American Express

Posted: 2008-10-10 by Edward  [send email]
Unauthorized charges
Complaint Rating:  0 % with 0 votes
I just received a letter from American Express stating that they were revising our corporate credit limit down to $8, 000. Our current balance is around $7800. We've had credit as high as $25, 000 on this account. We've had the account since 1996 and have never made a late payment....
Comments United States Unauthorized Charges

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