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allegiantair.com Consumer Complaints & Reviews

Allegiant Air - Buyer beware the Super-Low Fare - disgust awaits you!

Posted:    Dave Reid
Complaint Rating:  91 % with 35 votes
I too am disgusted. Please, do yourself the favor of reading the whole post, and ask if you'd decide to purchase a fare knowing I've been delayed and disgusted by a variety of circumstances. Occasionally my flights have gone as planned, but more often not.

Initially...
Complaint comments Comments Complaint country United States, Florida, Saint Petersburg Complaint category Airlines

Robins Cruise and Vacations - paying commission

Posted:    BARBARA JONES
Complaint Rating:  0 % with 0 votes
This airline did not properly inform our agency as to what they needed so we could get our commission. The airline has no 800 and everything has to be put in an email. We have sent numerous emails to get some one to respond but they do not respond in a timely manor. We have sent the information...
Complaint comments Comments Complaint country United States, Nevada, Las Vegas Complaint category Airlines

Allegiant Air - bait and switch

Posted:    KNx240
Complaint Rating:  55 % with 11 votes
My friend and I decided to go to vegas together. We book the same exact flight on the same days same times. I enter my credit card info into the site and hit confirm. The website says, "Im sorry this flight is no longer availible at this price." My friend gets a confirmation number...
Complaint comments Comments Complaint country United States, Colorado, ft collins loveland Complaint category Airlines

Allegiant airline - Crappy policies and service!

Posted:    Ann Rucker
Complaint Rating:  100 % with 3 votes
Just a lil heads up. Dont get starry eyed, about low air fare prices from Allegiant Air. My daughter was invited on a trip to Florida with a friend, who has flown many times before and knows the ropes.. Well.. Tickets were cheap enough, so what the heck, Becky is 17 and they will be staying...
Complaint comments Comments Complaint country United States, Florida, St. Petersburg Complaint category Airlines

Allegiant Air - Unauthorized charges

Posted:    Melvin
Complaint Rating:  63 % with 8 votes
Send an e-mail saying my ticket was ready to pick up via the attachment and that they charged my credit card $628.10.

I've never heard of this airline and did not authorize any charges....
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Allegiant Airlines - Never ever again

Posted:    Morsi
Complaint Rating:  100 % with 1 votes
I was traveling from Bellingham to San Diego from December 30th to January 4th. I asked the agent before I boarded if the flight would be on time. It was supposed to land in San Diego by 7:25 pm. The flight attendant told me that everything would be fine. I board the plane, put my luggage away,...
Complaint comments Comments Complaint country United States Complaint category Airlines

Allegiant Airlines - Do not use them, they are not worth it

Posted:    Itimco
Complaint Rating:  0 % with 0 votes
My mom and I had a flight from San Diego to Monterey with Allegiant Airlines leaving at 11:20am. We arrived at the airport 1 hour before departure and no one was available at the ticket counter to check-in. Some agents for another airline paged Allegiant and notified them that some passengers...
Complaint comments Comments Complaint country United States Complaint category Airlines

Allegiant Air - Horrible Customer Service

Posted:    Fromundas
Complaint Rating:  100 % with 1 votes
I scheduled a trip to Blaine Washington from Palm Springs for my wife to spend her birthday with our grand children. I booked the flight 3 weeks ahead of time, and surprised her with the planned trip the morning of her departure.
On April 1st, 2010 arriving at the check in counter of...
Complaint comments Comments Complaint country United States, California, Palm Springs Complaint category Airlines

Allegiant Airlines - This is by far the worst display of customer service on the part of any company I have ever experienced

Posted:    Warkeman
Complaint Rating:  67 % with 3 votes
I scheduled a trip to Blaine Washington from Palm Springs for my wife to spend her birthday with our grand children. I booked the flight 3 weeks ahead of time, and surprised her with the planned trip the morning of her departure.

On April 1st, 2010 arriving at the check in counter...
Complaint comments Comments Complaint country United States Complaint category Airlines

Allegiant Airlines - I will always choose another airline in the future

Posted:    Semker
Complaint Rating:  100 % with 3 votes
Allegiant Airlines lost a loyal 3 year customer this morning. I arrived 45 minutes prior to departure only to be told I would not be able to make my flight due to their requirement to arrive 2 hours prior to departure. I have flown Allegiant many times before and have NEVER arrived 2 hours prior...
Complaint comments Comments Complaint country United States Complaint category Airlines

Allegiant Air - rude customer service

Posted:    Angelica Valdez
Complaint Rating:  100 % with 8 votes
i called to inquiry about changing my flight and i received a CSR named Paula..i tried to ask for information about changing my flight and i even asked Paula to please allow me to finish speaking before she would intruput me..Paula was very rude and not passate at all. she would not allow me...
Complaint comments Comments Complaint country United States, Nevada, Las Vegas Complaint category Airlines

Allegiant Airlines - Deceptive online sales practices

Posted: 2011-02-02 by    macavitie1
Complaint Rating:  67 % with 3 votes
Deceptive business practices: When you go to their site to reserve a flight, they add optional fees (like for ground transportation, travel insurance, and "buying the ticket online or on the phone") without permission or calling attention to them. The "trip flex" alone was...
Complaint comments Comments Complaint country United States, Nevada, Las Vegas Complaint category Airlines

Allegiant Air - HIDDEN RIDICULOUS FEES

Posted: 2011-11-06 by    AllegiantAirFan
Complaint Rating:  100 % with 2 votes
When booking with other airlines ONLINE, they allow you to book for free since YOU are doing all the work and their staff doesnt get involved. Thats all fine and GOOD.
With ALLEGIANT, they HIDE a BOGUS "Convenience Fee" of $ 17.00 on every ticket in amongst the other GOVERNMENT...
Complaint comments Comments Complaint country United States Complaint category Airlines

Allegiant Air - Using Credit Card without permission

Posted: 2012-12-26 by    bokstar
Complaint Rating:  100 % with 1 votes
Dear Allegiant Air:


I have now called the Allegiant phone number 14 times in the last 4 days and 12 of the times the call wouldnt go thru ( i realize this is the busiest time of year but its still very frustrating) and twice i got thru but had the worst customer service...
Complaint comments Comments Complaint country United States, Nevada, Las Vegas Complaint category Airlines

Allegiant Travel - Post pone vacation due to Medical reasons

Posted: 2014-02-21 by    John Rhea
Complaint Rating:  100 % with 1 votes
We have been using Allegiant Air for years and this year my wife was admitted into a hospital and was determined she had blood clots in her leg and lungs. She was released but the doctor said she should not fly because most airlines are not ready to handle medical emergency in flight if something...
Complaint comments Comments Complaint country United States Complaint category Airlines

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