Complaint Rating:

After flying from punta cana in dominican republic, my wife and i had to stop off for connection to dublin. We bought duty free drinks on punta cana and i kept the receipt to show. When we got to the security gate the xray showed the bottles and i was called aside. The lady said that i cant...

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Without going into excessive detail, as it's not really necessary, I found myself about to pass out from a severe diabetic crisis at a customer service desk in CDG in Paris. I asked for urgent medical aid, and was refused by the attendant. As I was about to pass out, the rage of the...

Complaint Rating:

I have traveled on Air France yesterday June 20th from Helsinki-Paris-Bangalore. Upon arrival at Bangalore I did not receive my baggage. I filed the complaint, but was NOT given the complaint number and was told that Air France would get back to me by afternoon of 21st June with the numbers...

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The head office showrooms for Air France in Rabat, Morocco, refuse to sell tickets to English speaking people. I was informed, in French, that if I can not speak French or Arabic then they will not sell tickets to me. So I did go to Lufthansa (and they NOT demand that I speak german) and they...

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To Whom It May Concern,

I would like to make you aware of my experience on your Air France Airlines. My party of 10 people (4 business class seats and 6 economy seats) had a terrible trip departing, connecting and returning on your airline. The personal were rude, unhelpful and...

Complaint Rating:

I would like to make you aware of my experience on your Air France Airlines. My party of 10 people (4 business class seats and 6 economy seats) had a terrible trip departing, connecting and returning on your airline. The personal were rude, unhelpful and spiteful.

To begin, Flight...