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aircel.com Consumer Complaints & Reviews

AirCel - For the past few months i have been noticing AIRCEL has been involved in unnecessary deductions from subscribers prepaid account

Posted:    Musicolle
Complaint Rating:  100 % with 4 votes
For the past few months i have been noticing AIRCEL has been involved in unnecessary deductions from Subscribers prepaid Account. First it was me who faced that with my no. then my circle of friends also experienced the same. When questioned on that AIRCEL gives false service activation like...

Postpaid - not respass&Rong words

Posted: 2011-03-05 by    karthi2595
Complaint Rating:  0 % with 0 votes
dear sir/madeam i will call in aircel net work tamil nadu&chennai custmorecare today 1 30 am not responding and reteaun call in chennai custmorecare excutive pofficer mr.karthik{9841670918} use in very bad&rong words pls accgtion&replay me
my cell no 09788094353...

AirCel - active dnd

Posted: 2011-03-08 by    mir md arif
Complaint Rating:  100 % with 1 votes
I WAS ACTIVED DO NOT DISTURB(DND)BEFORE 4MOUNTH.NOW I WANT DE ACTIVE THIS TYPE OF SERVICE. I WAS CALLED CUSTOMER CARE BUT THEY DID NOT CARE .ONE DAY THEY TAKE A COMPLAIN AND SEND ME A SMS AT 24.2.2011 YOUR DND SERVICE WILL STOP AT 3TH MARCH 2011 BUT STILL IT ACTIVE TODAY IS 7TH MARCH I CALL...

AirCel - without information deduct 75 Rs

Posted: 2011-09-23 by    Budhram Thakur
Complaint Rating:  0 % with 0 votes
R/Sir,
my self Budhram Thakur I am using aircel Number since Two years.
75 Rs. deducted from my account without any prior information. I have already complaint in Local office baddi, H.P. but they did not give any possitive respons, Aircel Baddi store boy discuses his senior...

AirCel - Address change not done

Posted: 2012-08-02 by    Poor service of IFB
Complaint Rating:  0 % with 0 votes
I own 3 mobile postpaid connections with aircel. The company does any job only if constant reminders are given. In the month of June 12, i had sent a mail to the appellate for requesting change of address for my postpaid nos. After submitting relevant documents, my residence was verified by...

AirCel - Worst customer service and worst 3G service

Posted: 2013-01-22 by    kumara2k
Complaint Rating:  0 % with 0 votes
1.Aircel 3G data service is very bad in Medavakkam Chennai.
2. Fot last 2 months, I have trying to get my ISD deposit amount back from Aircel. For that we need to contact only the online mail id - corporatecare@aircel.co.in which is one of the sickest customer support team full of stupids....

AirCel - Without information blocked my aircel,and data i have activated 31st july 2013 also not working in chandigarh location

Posted: 2013-08-19 by    amit_zte1
Complaint Rating:  0 % with 0 votes
I amusing the aircel number last three years and at present i am in chandigarh.
when i was in gurgaon on 4th aug my data and sms is working but when i entered in chandigarh(Punjab) then my number is not working .incoming calls not working due to balance is 0 but data should work and also...

Aircel online recharge - Recharge shown successful online, but die not receive any balance.

Posted: 2015-05-13 by    Arpita Samanta
Complaint Rating:  0 % with 0 votes
Have done recharge of Rs 108 thrice, to Bengal Aircel numbers. Recharge was shown successful online. Money got deducted, but did not get credited to the phone balance. When enquired about it from the customer care, ignored the fact that any recharge was done. Strictly did not want to provide...

Aircel Postpaid - Prepaid to postpaid activation

Posted:    Vivek
Complaint Rating:  75 % with 4 votes
I have paid an amount for converting from prepaid to postpaid aircel connection on 1st July '08. Till today they (Lakshmi Enterprises, Coimbatore - Agent for Aircel Limited) haven't activated for us. When I ask for the reason, from the beginning (after receiving the amount) they say,...

AirCel - Pathetic customer service with customer care officers providing misleading information

Posted:    Preethi
Complaint Rating:  100 % with 3 votes
I had been battling for over four months with operatives from AirCel to transfer my number from the CUG of a different company to the CUG of the company I am currently working with. Despite innumerable deals with an operative (who seems to have quit his services with the company), and the other...

AirCel - Regarding unauthorized mobile charges

Posted:    Elizabeth
Complaint Rating:  100 % with 5 votes
Aircel is taking the double call charges for 60 sec (i.e) 1 min. And also when we give missed calls to BSNL cellphones, the charge has been taken by aircel operator. Very poor service....

AirCel - BALLANCE DEDUCTION

Posted:    Anil Kumar Thakur
Complaint Rating:  50 % with 2 votes
my name Anil, I have an aircel number.i was using aircel pocket Internet on my laptop through bluetooth.I have balance 141 Rs, i am surfing Internet in night and in morning i look the balance 0 Rs than i call to customer care, but any person is not ready to told about my balance.i have complaint...

AirCel - Charged for caller tune

Posted: 2011-05-11 by    Anil Khanna
Complaint Rating:  0 % with 0 votes
Dear Sir/ Madam

This is in regards to my mobile number 08802916556 service provider aircel. They have deducted Rs.30.00 today for caller tune service which I have never requested for. The same was done before as well. I recieved a message saying to stop service please sms which...

Aircel 3G - Prepaid 3g not working

Posted: 2011-07-07 by    Kingfisher_salem
Complaint Rating:  100 % with 6 votes
I had a aircel prepaid phone in India. Seeing that they have 3G plan, I paid Rs900+ to get one month of 3G service. After purchasing it, the best download speed I could get was 120kbps. If I put a post paid sim I get 3mbps. But with prepaid sim 120kpbs was the maximum speed. Went to Aircel office...

AirCell - not keeping promises

Posted: 2011-08-09 by    SAJI THOMAS
Complaint Rating:  0 % with 0 votes
i recharged my aircel prepaid connection for Rs 303 and in that there was a gift offer of 12 film dvd .i recharged on 21/7/2011.i was told that i will get the gift with in 15 days from the date of recharge.but so far nothing came.even i complainted at 198.but no results .pls advice

aircel/sim - to deactvate lgovt job alert

Posted:    PUNYA CHHETRI
Complaint Rating:  100 % with 3 votes
Hi,
Iam Punya chhetri from sikkim Iwant to deactivate govt job alert in my phone.Iam trying to deactivate from 2 months ago my mobile no is(9614901703).Because of this Iam unable to save my pocket money . I will be thankful to you if you silve my problem immediately....

AirCel - not responding

Posted:    RAMAKRISHNA
Complaint Rating:  90 % with 20 votes
Dear Sir,

we made several call to customer care center from chennai they are not picking up the call as it s contionuesally ringing(for more than 1min aftr that line is dead)..after several attempt i requested for aircel thriller setting from aircel.they said it will be activated...

AirCel - Required my lost amount

Posted: 2011-02-24 by    BHARATCHANDRADAS
Complaint Rating:  0 % with 0 votes
Sir,
I have mobile phone connection of AIRCEL ( Assam ) 9854049215 . On 22/02/2011 AIRCEL disconnected my outgoing line and after sometime automatically come again my outgoing service . When talked they said that for their technical problem that problem occur . Again today ( 24/02/2011...

AirCel - DND Registration

Posted:    subhransu
Complaint Rating:  92 % with 36 votes
My name is Subhransu. I'm a customer of Aircel Mobile Prepaid Service. My number is 9738142352. I've registered for Do Not Call (DND) Service on 16th July, 2009. I've got the acceptance letter from them, asking for 45 days time to activate.The 45th day was 30th August, 2009. Today...

AirCel - balance deduction

Posted: 2012-01-06 by    sangti
Complaint Rating:  0 % with 0 votes
i am using blackberry services aircel, and my balance gets deducted after i use the service for one month. i changed my sim card and the same thing happened after one month. whats wrong? Please help....

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