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aircel.com Consumer Complaints & Reviews

AirCel - not responding

Posted:    RAMAKRISHNA
Complaint Rating:  90 % with 20 votes
Dear Sir,

we made several call to customer care center from chennai they are not picking up the call as it s contionuesally ringing(for more than 1min aftr that line is dead)..after several attempt i requested for aircel thriller setting from aircel.they said it will be activated...
Complaint comments Comments Complaint country India Complaint category Mobile & Cell Phones

AirCel - Poor response

Posted:    Mahendhiran
Complaint Rating:  100 % with 8 votes
I am using Aicel network on last 3 years, Recently i applied for the Aircel Thrills application But till now i didn't receive the settings from the network. Many times i called customer care and i ask about the settings they just replied your settings will be forwarded with in 24 hrs......
Complaint comments Comments Complaint country India Complaint category Telecommunications

AirCel - Pathetic customer service with customer care officers providing misleading information

Posted:    Preethi
Complaint Rating:  100 % with 3 votes
I had been battling for over four months with operatives from AirCel to transfer my number from the CUG of a different company to the CUG of the company I am currently working with. Despite innumerable deals with an operative (who seems to have quit his services with the company), and the other...
Complaint comments Comments Complaint country India Complaint category Telecommunications

AirCel - Regarding unauthorized mobile charges

Posted:    Elizabeth
Complaint Rating:  100 % with 5 votes
Aircel is taking the double call charges for 60 sec (i.e) 1 min. And also when we give missed calls to BSNL cellphones, the charge has been taken by aircel operator. Very poor service....
Complaint comments Comments Complaint country India Complaint category Unauthorized Mobile Charges

AirCel - DND Registration

Posted:    subhransu
Complaint Rating:  92 % with 36 votes
My name is Subhransu. I'm a customer of Aircel Mobile Prepaid Service. My number is 9738142352. I've registered for Do Not Call (DND) Service on 16th July, 2009. I've got the acceptance letter from them, asking for 45 days time to activate.The 45th day was 30th August, 2009. Today...
Complaint comments Comments Complaint country India Complaint category Mobile/Cellular Service Providers

AirCel - BALLANCE DEDUCTION

Posted:    Anil Kumar Thakur
Complaint Rating:  50 % with 2 votes
my name Anil, I have an aircel number.i was using aircel pocket Internet on my laptop through bluetooth.I have balance 141 Rs, i am surfing Internet in night and in morning i look the balance 0 Rs than i call to customer care, but any person is not ready to told about my balance.i have complaint...
Complaint comments Comments Complaint country India Complaint category Mobile/Cellular Service Providers

AirCel - For the past few months i have been noticing AIRCEL has been involved in unnecessary deductions from subscribers prepaid account

Posted:    Musicolle
Complaint Rating:  100 % with 4 votes
For the past few months i have been noticing AIRCEL has been involved in unnecessary deductions from Subscribers prepaid Account. First it was me who faced that with my no. then my circle of friends also experienced the same. When questioned on that AIRCEL gives false service activation like...
Complaint comments Comments Complaint country United States Complaint category Telecommunications

AirCel - Required my lost amount

Posted: 2011-02-24 by    BHARATCHANDRADAS
Complaint Rating:  0 % with 0 votes
Sir,
I have mobile phone connection of AIRCEL ( Assam ) 9854049215 . On 22/02/2011 AIRCEL disconnected my outgoing line and after sometime automatically come again my outgoing service . When talked they said that for their technical problem that problem occur . Again today ( 24/02/2011...
Complaint comments Comments Complaint country India Complaint category Mobile/Cellular Service Providers

AirCel - active dnd

Posted: 2011-03-08 by    mir md arif
Complaint Rating:  100 % with 1 votes
I WAS ACTIVED DO NOT DISTURB(DND)BEFORE 4MOUNTH.NOW I WANT DE ACTIVE THIS TYPE OF SERVICE. I WAS CALLED CUSTOMER CARE BUT THEY DID NOT CARE .ONE DAY THEY TAKE A COMPLAIN AND SEND ME A SMS AT 24.2.2011 YOUR DND SERVICE WILL STOP AT 3TH MARCH 2011 BUT STILL IT ACTIVE TODAY IS 7TH MARCH I CALL...
Complaint comments Comments Complaint country India Complaint category Business & Finances

AirCel - Charged for caller tune

Posted: 2011-05-11 by    Anil Khanna
Complaint Rating:  0 % with 0 votes
Dear Sir/ Madam

This is in regards to my mobile number 08802916556 service provider aircel. They have deducted Rs.30.00 today for caller tune service which I have never requested for. The same was done before as well. I recieved a message saying to stop service please sms which...
Complaint comments Comments Complaint country India Complaint category Mobile/Cellular Service Providers

AirCel - without information deduct 75 Rs

Posted: 2011-09-23 by    Budhram Thakur
Complaint Rating:  0 % with 0 votes
R/Sir,
my self Budhram Thakur I am using aircel Number since Two years.
75 Rs. deducted from my account without any prior information. I have already complaint in Local office baddi, H.P. but they did not give any possitive respons, Aircel Baddi store boy discuses his senior...
Complaint comments Comments Complaint country India Complaint category Mobile/Cellular Service Providers

AirCel - balance deduction

Posted: 2012-01-06 by    sangti
Complaint Rating:  0 % with 0 votes
i am using blackberry services aircel, and my balance gets deducted after i use the service for one month. i changed my sim card and the same thing happened after one month. whats wrong? Please help....
Complaint comments Comments Complaint country India Complaint category Mobile/Cellular Service Providers

AirCel - Address change not done

Posted: 2012-08-02 by    Poor service of IFB
Complaint Rating:  0 % with 0 votes
I own 3 mobile postpaid connections with aircel. The company does any job only if constant reminders are given. In the month of June 12, i had sent a mail to the appellate for requesting change of address for my postpaid nos. After submitting relevant documents, my residence was verified by...
Complaint comments Comments Complaint country India Complaint category Mobile/Cellular Service Providers

AirCel - Worst customer service and worst 3G service

Posted: 2013-01-22 by    kumara2k
Complaint Rating:  0 % with 0 votes
1.Aircel 3G data service is very bad in Medavakkam Chennai.
2. Fot last 2 months, I have trying to get my ISD deposit amount back from Aircel. For that we need to contact only the online mail id - corporatecare@aircel.co.in which is one of the sickest customer support team full of stupids....
Complaint comments Comments Complaint country India Complaint category Mobile/Cellular Service Providers

AirCel - Useless Servie messages and calls whole day

Posted: 2013-02-24 by    PPP54321
Complaint Rating:  100 % with 1 votes
Why r u people sending me all stupid messages and calls whole day. my number (8686541511), I will put ur worst service under shut down ..u rougues... while I was trying for 121, 198, 9700012345 first time the calls got connected and the people on the line says that this is not the right department...
Complaint comments Comments Complaint country India Complaint category Mobile/Cellular Service Providers

AirCel - Without information blocked my aircel,and data i have activated 31st july 2013 also not working in chandigarh location

Posted: 2013-08-19 by    amit_zte1
Complaint Rating:  0 % with 0 votes
I amusing the aircel number last three years and at present i am in chandigarh.
when i was in gurgaon on 4th aug my data and sms is working but when i entered in chandigarh(Punjab) then my number is not working .incoming calls not working due to balance is 0 but data should work and also...
Complaint comments Comments Complaint country India Complaint category Telecommunications

AirCell - not keeping promises

Posted: 2011-08-09 by    SAJI THOMAS
Complaint Rating:  0 % with 0 votes
i recharged my aircel prepaid connection for Rs 303 and in that there was a gift offer of 12 film dvd .i recharged on 21/7/2011.i was told that i will get the gift with in 15 days from the date of recharge.but so far nothing came.even i complainted at 198.but no results .pls advice
Complaint comments Comments Complaint country India Complaint category Mobile & Cell Phones

postpaid - not respass&Rong words

Posted: 2011-03-05 by    karthi2595
Complaint Rating:  0 % with 0 votes
dear sir/madeam i will call in aircel net work tamil nadu&chennai custmorecare today 1 30 am not responding and reteaun call in chennai custmorecare excutive pofficer mr.karthik{9841670918} use in very bad&rong words pls accgtion&replay me
my cell no 09788094353...
Complaint comments Comments Complaint country India Complaint category Mobile & Cell Phones

aircel prepaid - unsolicitated calls

Posted:    shriya
Complaint Rating:  0 % with 0 votes
Someone is making obscure calls from 9841135863 to my mobile. If anyone knows this, please help in identifying that person.

-shriya...
Complaint comments Comments Complaint country India Complaint category Airlines

Aircel Postpaid - Prepaid to postpaid activation

Posted:    Vivek
Complaint Rating:  75 % with 4 votes
I have paid an amount for converting from prepaid to postpaid aircel connection on 1st July '08. Till today they (Lakshmi Enterprises, Coimbatore - Agent for Aircel Limited) haven't activated for us. When I ask for the reason, from the beginning (after receiving the amount) they say,...
Complaint comments Comments Complaint country India Complaint category Telecommunications

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