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Recently I booked a Go Holiday package via Airasia to Siem Reap. I made the booking in August 18th. Unfortunately, Airasia changed the time of flight from KL to Siem Reap. Hence, we have decided to cancel the package and get the refund back.
We lodge the cancellation on 27th December...

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i had bought a package going to phuket from air asia go holiday package and i paid using my credit card. when i get my credit card statement i was shocked to see tht they charged me twice. i tried to call them but no one answer the call. i keep calling everyday for almost two weeks then only...

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I had fly with Air Asia a few times to Kota Kinabalu and last night when I arrived from Kota Kinabalu, I have a terrible experience with the wheel chair service personal. His name is Adaly. I arrived via AK5121 which touch down at about 1145pm. I had earlier book 2 wheel chair while I was in...

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My friends and I experiencing this funny scenario when booking air Asia ticket for the trip to Kuching (from Singapore) in order to celebrate the Lunar Year 2009 with family(26 Jan 09). We book early because this is the time when most East Malaysia working in Singapore will return home and the...

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Very hard to get thru air asia phone included toll free, there no body pick-up or engaged only. I call since 11.30am until 4pm. Very bad......

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I am writing on behalf of my sister and many other guests scheduled to travel on AirAsia X FLIGHT D72702 bound from Kuala Lumpur to Gold Coast today 31st August 2008 at 10.20am. I was informed by a friend that AirAsia has been experiencing technical problems with its vessel traveling this long...

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On November 19, 2008, I booked a Go Holiday Package for a mily via www.Airasia.com to BangKok (6 December 2008). However due to the political situation in BangKok, the Suvarnabhumi airport was closed. I lodge a cancellation of my holiday package one week before 6th-December 2008. For that purpose,...