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Complaints in aetna.com

Aetna Life Insurance Company

Posted: 2008-01-23 by Arakdij  [send email]
Scam and cheating!
Complaint Rating:  50 % with 8 votes
My wife has been disabled since 1988. She receives a monthly disability check and is enrolled in Part A only. We opted not to enroll in Part B since she is covered by my health plan at work. We reasoned why pay out the additional monthly cost. My wife and I are both in our 50's. I have...
Comments United States Health & Life Insurance

Aetna Insurance

Posted: 2008-09-09 by Virginia Eisaman  [send email]
They will not pay for the surgery
Complaint Rating:  0 % with 0 votes
I had back surgery in 12-07 & United health care says my surgery was not medically necessary! I was in excruciating pain for 7 years before I decided to undergo surgery in the Laser Spine in Tampa. The total cost of the surgery is $70, 000.00 & as of today-united health-care says that...
Comments United States Health & Life Insurance

Aetna Health Insurance

Posted: 2008-12-29 by   james2476211
Flex fund
Complaint Rating:  0 % with 0 votes
I registered for a flex fund through my employer at the time of the birth of my third child. I was assured by both Aetna and my employer that the matter was common place, and that whatever eligible expenses occurred as a result of the birth could be recompensed from my flex fund. Now I am being...
Comments United States Health & Life Insurance

Aetna

Posted: 2008-07-01 by Violet Ream  [send email]
Stay away from them
Complaint Rating:  100 % with 2 votes
I went to see a specialist. After checking Aetna's website to make sure the doc was in network, I called Aetna to make sure as well. The doc even called and transcribed the call because of problems with Aetna in the past. The claim came. They charged the doc as out of network. After I called,...
Comments United States Health & Beauty

Aetna

Posted: 2008-09-23 by Elmak  [send email]
Scam and cheating
Complaint Rating:  100 % with 1 votes
Aetna’s Short Term/Long-term Disability benefits are the worst. You pay for it- oh yeah, you pay. Try an employee of over 10 yrs filing one claim and not get pd for the last 4 months. (one denial as the Dr didn't put my resting blood pressure rate down!) Don't believe what they...
Comments United States Products & Services

Aetna

Posted: 2008-10-17 by Rudy  [send email]
Terrible experience
Complaint Rating:  100 % with 3 votes
Yep. Same problems with Aetna RX - Asthma medications won't get refilled for ANY number of reasons! Twice it was because they "didn't receive" the faxed in prescription. Then it was held up because insurance denied it (??) then I was told they would get it filled, then i...
Comments United States Health & Beauty

Aetna

Posted: 2008-10-21 by Vinny  [send email]
Awful customer service
Complaint Rating:  0 % with 0 votes
I was talking to Audry a case manager at Aetna today. She was very rude and did not care about my patient. She seemed angry and when I gave clinical information about the patient she made fun of the symptoms and the situation my patient was in. I was about to turn in a apl for Aetna Insurance...
Comments United States Health & Beauty

Aetna

Posted: 2008-11-15 by Vicky  [send email]
Scam and cheating
Complaint Rating:  100 % with 1 votes
I, a mother of, now, 3 children, signed up for disability through Aetna (since we don't have state disability). I was pregnant with my 3rd child and wanted to be prepared for when I was on maternity leave. I was told that my disability checks would kick in 2 weeks after I entered the hospital...
Comments United States Health & Beauty

Aetna

Posted: 2009-09-06 by   Paula
Rude service
Complaint Rating:  0 % with 0 votes
I waited 3 months to qualify for insurance at my employer. I went to a physician on the Aetna approved list. The doctor ordered blood tests which Aetna did pay but they won't pay for the office visit.

I have to send proof of prior insurance (which I did not have since I was...
Comments United States Health & Beauty

Aetna Specialty Pharmacy

Posted: 2009-10-04 by   Gumpue
Overcharged
Complaint Rating:  0 % with 0 votes
Aetna Specialty Pharmacy is charging me $3, 098.01 for a Synagis shot my son never received (I have proof that they have the medication) and $140 for an in-home nurse visit that never happened.

Last year during insurance selection, Aetna was no longer a choice for medical insurance....
Comments United States Health & Beauty

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