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abcmouse.com Consumer Complaints & Reviews

ABC Mouse.com - Cancellation

Posted: 2015-09-27 by    Reviewer93048
Complaint Rating:  0 % with 0 votes
This company makes it so difficult to cancel. Don't sign up! I emailed many times with cancelation requests, however their cancelation directions didn't provided accurate steps. I ended up paying for several months worths of subscription that we didn't use only because I couldn't...

ABC Mouse - Unethical business practices

Posted: 2013-10-27 by    Grant Austin
Complaint Rating:  100 % with 13 votes
ABC Mouse says that there is a 30-day trial and that a full refund will be forthcoming if not satisfied - I paid for a one-year subscription. After only two (2) weeks I notified them that I want to cancel - it was not appropriate content for my 2-year-old grand daughter. Good luck - no response...

ABCMouse - Charging Tactic

Posted: 2013-04-23 by    One Upset Parent
Complaint Rating:  67 % with 3 votes
Company will not give any notification of upcoming charges. They will Not give any refunds back to consumers even a day after charges were made. When signing up I was never told that they would automatically charge me every year, I hardly used site on initial subscription, was shocked to see...

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