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abcmouse.com Consumer Complaints & Reviews

ABCmouse.com / Age of Learning / Automatic renewal scam

Id
idl1usa on Jun 30, 2016
Signed up for ABCMouse .com for my Daughter in Pre K. She was and is ahead of her learning skills. She loved ABCMouse. I didn't like it very much, because she was ahead of it all and it had too many puzzles and coloring pages. Coloring pages on a computer to me are useless. They gave u...

ABC Mouse / Billing

Ki
Kim Sands on Apr 23, 2016
ABC MOUSE automatically billed without my knowing this. They didn't send an email or invoice. I just noted it on my bank page a day after they took the $59.95 out. I have sent 2 messages, and I finally got back a message "i'm sorry, but you have abcmouse for another year until 4/20/17. I...

ABCmouse.com / Age of Learning / Stole my money

Ro
Rose on Apr 15, 2016
My son really loved this site and so I signed up and paid some money. Then my son was bored and he did not want to continue using ABCmouse. But after that, few weeks passed and I noticed that they continued charging my card! I even called my bank and they confirmed that ABCmouse took my...

ABCmouse.com / Age of Learning / Online Learning

No
DO NOT SIGN UP FOR ABCMOUSE.COM. DON'T EVEN TRY THE FREE TRIAL. THAT'S HOW I GOT FOOLED!!! I'm writing you all to let you know how unhappy I am with abcmouse.com. I guess I'm not the only here that is unhappy with abcmouse.com. I signed up for 1 year membership because it was cheaper...

ABC Mouse.com / Cancellation

Re
Reviewer93048 on Sep 27, 2015
This company makes it so difficult to cancel. Don't sign up! I emailed many times with cancelation requests, however their cancelation directions didn't provided accurate steps. I ended up paying for several months worths of subscription that we didn't use only because I couldn't figure out how to cancel.

ABC Mouse / Unethical business practices

Gr
Grant Austin on Oct 27, 2013
ABC Mouse says that there is a 30-day trial and that a full refund will be forthcoming if not satisfied - I paid for a one-year subscription. After only two (2) weeks I notified them that I want to cancel - it was not appropriate content for my 2-year-old grand daughter. Good luck - no...

ABCMouse / Charging Tactic

On
One Upset Parent on Apr 23, 2013
Company will not give any notification of upcoming charges. They will Not give any refunds back to consumers even a day after charges were made. When signing up I was never told that they would automatically charge me every year, I hardly used site on initial subscription, was shocked to...

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