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I explained to the customer service that I paid the payment via electronic transfer and that my bank showed it was paid on time. However, when i received my next months statement i noticed that the finance charge had double. At that time I called the customer service and they were very nasty...

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Providian mutual is who I originally had my account through, but SST??? bought my account. Forget it!!! if you ever have a question about your bill. They are almost impossible to contact. This company should be illegal, and other credit card companies should not be allowed to sell your account...

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Bck in March I was informed that my personal information and Credit Card balance owed to to Providian National Bank had been sold to a credit company that bills themselves simply as SST. I did not give authorization for my personal information (home address, phone number, email address, SS#,...

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Account sold by Providian to the CROOKS at yourcard account... I made payments online through my bank in plenty of time before the due dates, and then find out when I get my bill that they didnt get the payment till a week later, somehow, and have charged late fees and increased my interest...

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Unable to login to online card services for 3-4 weeks only way to contact is by phone. When contacted by phone they charge me $10.00 to pay bill by phone,or $15.00 for automated phone bill pay. Customer service rep. tells you that you will still be charged for any late or over limit fees and...

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I cannot believe this is happening again! I can't get into the website to pay my bill. How convenient. No bill in the mail either. I'm sure this is a great excuse to jack up my interest rate yet again and charge me more late fees. This company is ridiculous why are they still in business?...

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My account was sold to SST, I always paid my bill on the 1st of every month, even after it was sold to sst. My payment was not due untill the following month but i always set the payment up on their website 4 days in advance to be paid on the 1st of the following month. To my shock I was sent...

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My credit card account was sold to SST Card Services well over a year ago. I had one late payment by accident and my percentage rate was raised to 28.99 %. I have been suffering with this for over a year. I have tried twice to get a lower percentage rate and was coldly and flatly refused. This...

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My WAMU credit card was sold to SST w/out my knowledge/consent. Since then, I've had nothing but problems. Let me first mention that I haven't used the card since SST took the account over.

1. The website (I generally do my banking online) is inadequate and doesn't...