Complaint Rating:

On 1/4/08 I place an order for several items, one being a garage work bench. I received all items EXCEPT the garage work bench on 1-10-08. My credit card was also CHARGED on 1-10-08 for ALL items INCLUDING the garage work bench which I did not receive. On 1-11-08 I called Restoration Hardware...

Complaint Rating:

Upholstered Dining room chairs from Restoration Hardware purchased in September, 2006, are less than 2 years old & they squeak! This happens every time we sit down on 5 out of 6 chairs purchased. They have been used once/month (maybe). I weigh 110lbs, my husband 150lbs. Only remedy offered...

Complaint Rating:

On several occasions I drove 45 min to Restoration Hardware in King of Prussia and was given the wrong merchandise. Not only did I waste time returning the merchandise but also gas. Just last week I purchased bronze loop rings for my curtains and noticed that antique brass rings were in the...