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Purchased an elliptical trainer, the NordicTrack CX 998 on August 20, 2006, from Nordictrack.com. Finally got a delivery three weeks later. After using the machine for one week the resistance stopped working. I phoned the customer service department who trouble shooted the problem and said they...

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I submitted an order on the NordicTrack Website on Nov 26, 2007. On Nov 28, we were contacted to review delivery information. On Dec 3, we received an email stating our elliptical had been shipped and we would have it in a few days. It is now Dec 11, we still do not have our product. There...

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Just bought a Nordictrack Audiostrider. Got it home and assembled only to discover that it runs on batteries (4 D cell) or you have to purchase the power cord seperately. Their customer service tells me it is an accessory. This is a $1000.00 machine. The ads tell you about its work out programs,...

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Dear Customers,

I work for Nordic Track in Customer Service. I realize that by coming to this site you are either venting your frustration in an effort to get help or doing research on a new purchase. I am committed to providing first rate cutomer support and do apologize in...