Complaint Rating:

On December 12,2007 I called JCPenny catalog to make a purchase after the representative asked me if I would be interested in joining the Family Rewards Program-I initially said no because I don't go to Blockbuster Video or any of the other retailers that much to get anything out of it,...

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Right now i am so angree. jc penney in lake grove ny, is the reason for that . I am also waiting for curtains since april 2008 . the decorator that was here said no problem with back orders. The week they were supposed to install it they tell me there is a back order and it will have to be done...

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Upon applying for a loan, I was advised by the financial institution that I had "derogatory results" on my credit reports. Specifically, GEMB/JCP, stating that an acct. that had been paid off in Dec 2002 and closed in Mar 2003 reflected an unpaid balance of $1861. I contacted the toll...

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I ordered a pair of shoes at J.C. Penney online for my wife at Christmas. They didn't have the shoes in stock at the store, but they did online. We have done business at the J.C. Penney store in our mall for years and have had no problems at all, so we figure buying online would be no different,...

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Agreed to purchase bedroom furniture from J.C. Penney (somewhat hesitantly), agreed on a date for delivery. We did our part to prepare the room. We were given a window of 4 hours (all of which was during the work day which required someone to take off). The bottom line is that George Moving...