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After signing up for a website w/www.1and1.com, I saw right away I did not like it and I cancelled in less than 24hrs w/o building or publishing a site(They have a 90 day money back guarantee). At first they acknowledged cancellation, then about a week later I got an email saying they tried...

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1and1.com recently sent me a notice that they went up on their rates.

I contacted them to advise I no longer would be renewing with them as their website is very NOT user friendly.

They charge my credit card every month for services I have not authorized.

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I have been with 1and1.com for a couple of years. I have purchased many domain names. They recently contacted me to advise their rates have gone up.

I told them I will be transferring to GoDaddy any domains I want to keep and letting any I no longer want, expire.

I...

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I signed up with them around 6 months ago because I thought they would be a perfect fit for me having no html experience. I quickly found out their site builder is extremely limited and that you had to pay extra too add your own stuff to the site. (Like html snippets that I did manage to create)...

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1&1's billing policy is to hold credit card information on file. When payment is not made (for example, if the credit card on file expires), 1&1 will not stop service like most service companies but will continue service and contract a collection agency for collections. Customers must officially...

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www.1and1.com does not have people working for them, only robots. They don't care about customer service or in pleasing or retaining customers. To show their distain for customer complaints, they thumb their noses at complaints by advertising on this website!! Read their contract carefully...

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I registered for a domain with them and paid for a year of registering the domain and I have not received any communication nor I agreed any terms that the domain will be auto-renewed and I need to pay upfront every year for the service. Otherwise, I need to pay $18.95 administrative fee with...

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When our account expired they continue to charge. Then they charged a late fee and a collection fee when I informed them numerous times that I did want the accounts. I had them for a client for the previous year and they no longer wanted the account. THey only let you reserve account for a year...

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There are so many choices for webhosting and web domains. Do NOT make the mistake that I did and utilize 1 and 1.
Run away, and run fast. This company sent my name/account to collections without my knowledge. I did not ask, nor did I want my account to renew. Their service was so poor....

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I recently used 1and1.com to purchase around 60 domains. After 10 months I realized that 1and1.com is a scam and essentially tries to suck secretly charge customers these renewal fees. I took the appropriate steps to try and cancel. First I tried canceling online but received (and still receive)...

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1&1 has a terrible negative billing / deceptive practices structure that makes it impossible to transfer out your domain. They obscure information on how to transfer away, they make the cacel.1and1.com site deceptive and confusing to intentionally obscure the process, and then lay out traps...

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I canceled this company services on January 2, 2010, both by Internet and writing a physical letter to their physical address. I have been through a lot of harassment from them ever since, including their billing my credit card, their numerous emails by their always different representatives...

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Since I never used the site I was paying for over 3 years I decided to cancel my subscription. 1 & 1 Internet's policy is very restrictive and it became almost impossible to stop them from billing me for a service I never used....

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By the time you read this complaint about 1and1.com, you already have in mind that 1and1 is a rip off company. If you are considering to give business to 1and1, STOP before they rip you off with their horrifying service.

The real complaint I'm going to file is with the FTC...

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I ordered multiple domains with 1&1 . Each domain was supposed to come with a web site builder. They promptly informed me that I could only have that facility for 1 web site, not the 7 I bought and that I would have to pay if I wanted to build more web sites. I wrote to them about this. They...

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Friday morning 7-15-11 I called 1and1 to start a domain. Everything seemed to go well. I was informed that it could take up to 24 hours to actually post to the web. After countless tries, I finally called the next morning and discovered there were technical issues that should be corrected soon....

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I purchased web hosting services from 1 and 1 and after using them for awhile, discovered their services to be mediocre. Nearing the end of my contract with 1 and 1, I called and spoke with their cancellation department, who confirmed my cancellation request. Now, months later, 1 & 1 emailed...

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Unauthorized charges, foreign customer service agents provide inaccurate information, customer service agents ignore billing complaints and charges, system doesn't allow you uncheck auto pay even when you never authorized it, and finally they sent me here after I insisted on speaking to...

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This Is What The Past Customers Are Saying
http://www.complaintsboard.com/complaint…ia-c161434.html

PLEASE READ THE LINK BEFORE BUYING!!

MY NAME IS TRAVIS DOMINGUEZ, I AM A CANCELLED CUSTOMER BUT MY CREDIT CARD IS CONTINUOUSLY BEING CHARGED $29.97...

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THIS IS THE WORST HOSTING COMPANY AND THEY ARE A COMPLETE RIPP OFF. WHEN YOU FIRST JOIN YOUR CALL IS ANSWERED IMMEDIATELY

WHEN YOU BECOME A CUSTOMER THEIR WAIT TIMES ARE OVER AN HOUR AND IF YOU COMPLAIN THEY LOCK YOUR ACCOUNT.

DO NOT HOST WITH 1AND1.COM THEY ALSO...