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1and1.com Consumer Complaints & Reviews

1and1 Internet Hosting - terrible tech service

Posted: 2015-06-25 by    Studio K LLC
Complaint Rating:  0 % with 0 votes
Our company has been a customer of 1and1.com since Jun 12, 2004. In November 2014 we started experiencing problems with two of our 4 email accounts. Both accounts had the same problem, both accounts had no emails in them, neither in the Inboxes, nor in any of the long list of subfolders they...

1AND1.COM WORST HOSTING SERVICE - 1AND1.COM WORST WEB HOSTING SERVICE

Posted: 2014-09-17 by    JEROD LEE
Complaint Rating:  0 % with 0 votes
1AND1.COM WORST WEB HOSTING SERVICE

Very BAD SERVICE 1and1.com - Professional solutions for Website, Domain, Hosting WORST WEB HOSTING

RIPP OFF BAD CUSTOMER SERVICE
THIS IS THE WORST WEB HOSTING SERVICE FOR SUPPORT
THEY KEEP YOU ON HOLD FOR OVER 30...

1and1 Internet Inc. - Fraudent Website marketing

Posted: 2013-12-08 by    Rick in Green
Complaint Rating:  0 % with 0 votes
After being a web hosting customer for 6.5 years paying $15/month, I get a call on a Friday afternoon from some telemarketing nut wanting me to take the 1and1 Website builder service. I say we are satisfied with our current website and may be merging companies soon so these decisions wouldn't...

1and1.com - Be wary of 1and1.com

Posted: 2013-03-16 by    MarcB4
Complaint Rating:  0 % with 0 votes
I had previously used 4smartphone.net for my hosted Exchange service, but unfortunately after dealing with numerous issues and problems from that provider, I was forced to switch elsewhere. I did some further research before making the switch (although the switch had to occur pretty quickly...

1and1.com - Horrible Cancellation Process

Posted: 2013-01-29 by    raventheblue
Complaint Rating:  100 % with 2 votes
Hopefully you'll never purchase a domain name from 1and1. I purchased a domain name last January for ~$40 thinking that I would use it and maintain it all year. Well, that never happened and I figured I would just cancel the service.

Herein lies the problem. The way to cancel...

1 and 1 Internet, Inc. / MyWebsite - Fraudulent charges for services not needed or requested

Posted: 2013-01-26 by    Guy A.
Complaint Rating:  100 % with 1 votes
I was charged $239.88 for a year's worth of internet services which I had never requested. A salesman had called to offer the service and I said that I was not interested. I thought that was the end of it. Then I got charged $19.99 a month for a year, before I noticed and when I questioned...

1&1 Internet - scam

Posted: 2013-01-09 by    davethecomputerguy
Complaint Rating:  100 % with 2 votes
I was charged for a service I did not request, and locked into a year long contract without my consent or authorization. When calling and emailing 1&1 internet about this, they refised to help me, and so I am reporting this company to the BBB, and to every place so that this doesn't happen...

1and1 - Incorrect Information

Posted: 2012-11-30 by    Jacob1988
Complaint Rating:  0 % with 0 votes
I was looking for a new website and the person I spoke to on the phone who signed me up gave me INCORRECT CONTRACT INFORMATION. She said I could cancel at any time.
I'm currently locked in to a contract that I was told didn't exist.

I was lied to, got the service...

1and1.com - Do not buy anything that you have to talk to a sales person or is not cast in stone in your account

Posted: 2012-11-13 by    Shekker
Complaint Rating:  0 % with 0 votes
I have used 1and 1 for over 6 years. I am now to the point I will only buy domains when they are $0.99 or I will ask someone to shoot me. Do not buy anything that you have to talk to a sales person or is not cast in stone in your account. The accounting department and the management will have...

1&1 Internet Inc. - Domain names had been deleted against customer will and without any notice.

Posted: 2012-09-20 by    SamiL
Complaint Rating:  0 % with 0 votes
Suddenly, my website become inaccessible, then found the related domain name registered at 1and1 was deleted from my domains list against my will and without any notice. I passed about two days to exchange emails with them to solve the problem.
Tickets: C301486397 - C301525406 - C301554451....

www.1and1.com - canceling

Posted: 2012-07-11 by    Ma unsatisfied customer
Complaint Rating:  0 % with 0 votes
I sighned up for just a domain a week later they called to add a service I told them I didnt need it they said they would give me a free trial for 30 days then I can cancel with no hassle I never used the service cause I didnt need it they charged me I got charged by my bank for over drafting...

Web Hosting - 1&1 Internet - Web Hosting - 1&1 Internet RIPP OFF THEY OVERCHARGE AND LOCK ACCOUNT WHEN YOU COMPLAIN

Posted: 2012-03-07 by    joelee
Complaint Rating:  100 % with 1 votes
THIS IS THE WORST HOSTING COMPANY AND THEY ARE A COMPLETE RIPP OFF. WHEN YOU FIRST JOIN YOUR CALL IS ANSWERED IMMEDIATELY

WHEN YOU BECOME A CUSTOMER THEIR WAIT TIMES ARE OVER AN HOUR AND IF YOU COMPLAIN THEY LOCK YOUR ACCOUNT.

DO NOT HOST WITH 1AND1.COM THEY ALSO...

1 and 1 Internet Inc - VERY BAD COMPANY

Posted: 2012-02-01 by    xxSquirrelSkittlesxx
Complaint Rating:  100 % with 1 votes
This Is What The Past Customers Are Saying
http://www.complaintsboard.com/complaint…ia-c161434.html

PLEASE READ THE LINK BEFORE BUYING!!

MY NAME IS TRAVIS DOMINGUEZ, I AM A CANCELLED CUSTOMER BUT MY CREDIT CARD IS CONTINUOUSLY BEING CHARGED $29.97...

1and1internet - billing and customer service

Posted: 2012-01-17 by    jozgrdn
Complaint Rating:  0 % with 0 votes
Unauthorized charges, foreign customer service agents provide inaccurate information, customer service agents ignore billing complaints and charges, system doesn't allow you uncheck auto pay even when you never authorized it, and finally they sent me here after I insisted on speaking to...

1&1 Internet, Inc. Web Hosting - Fraudulent Billing

Posted: 2011-09-14 by    Michael P. Jensen
Complaint Rating:  100 % with 5 votes
I purchased web hosting services from 1 and 1 and after using them for awhile, discovered their services to be mediocre. Nearing the end of my contract with 1 and 1, I called and spoke with their cancellation department, who confirmed my cancellation request. Now, months later, 1 & 1 emailed...

1and1 web hosting - unethical

Posted: 2011-07-21 by    Kim Granger
Complaint Rating:  0 % with 0 votes
Friday morning 7-15-11 I called 1and1 to start a domain. Everything seemed to go well. I was informed that it could take up to 24 hours to actually post to the web. After countless tries, I finally called the next morning and discovered there were technical issues that should be corrected soon....

1&1 Internet - Non supply service

Posted: 2011-07-01 by    The loaner
Complaint Rating:  0 % with 0 votes
I ordered multiple domains with 1&1 . Each domain was supposed to come with a web site builder. They promptly informed me that I could only have that facility for 1 web site, not the 7 I bought and that I would have to pay if I wanted to build more web sites. I wrote to them about this. They...

1and1.com - domain registration and website hosting

Posted: 2011-06-17 by    stayaway1and1
Complaint Rating:  0 % with 0 votes
By the time you read this complaint about 1and1.com, you already have in mind that 1and1 is a rip off company. If you are considering to give business to 1and1, STOP before they rip you off with their horrifying service.

The real complaint I'm going to file is with the FTC...

1and1.com - Continuing billing after canceling

Posted:    EducatorCA
Complaint Rating:  100 % with 3 votes
I canceled this company services on January 2, 2010, both by Internet and writing a physical letter to their physical address. I have been through a lot of harassment from them ever since, including their billing my credit card, their numerous emails by their always different representatives...

1&1 - deceptive practices

Posted:    david mm
Complaint Rating:  100 % with 1 votes
1&1 has a terrible negative billing / deceptive practices structure that makes it impossible to transfer out your domain. They obscure information on how to transfer away, they make the cacel.1and1.com site deceptive and confusing to intentionally obscure the process, and then lay out traps...

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