Complaint Rating:

Today my website’s is down because 1and1 internet disabled the website’s admin control panel since they failed to charge my credit card for the monthly hosting fee which is around $7. They did that without my notice ,they did not even give me email notice. Suddenly, my website is...

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1 & 1 Internet is a horrible company, but some recourse is possible! Not only am I a very disgruntled customer after they lied to me repeatedly after reselling a name I had registered and paid for with them, but I am an investigative journalist. In the last 8 months, I have written more...

Complaint Rating:

1 & 1 Internet is a horrible company, but some recourse is possible! Not only am I a very disgruntled customer after they lied to me repeatedly after reselling a name I had registered and paid for with them, but I am an investigative journalist. In the last 8 months, I have written more...

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Well I have read a few of the threads here bashing 1&1, and have just had my own problems with them culminating to today. If you are thinking of purchasing from 1&1 don't do it! In the fall of 2007, a friend and I where going to start a small local website. We found 1&1 which...

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Just to drop some lines here against this 1and1.com company. They are the worse company you can get for your business. If you are planning to get a domain or hosting or something related, PLEASE DO YOURSELF A FAVOR DO NOT DO IT!!!

1AND1.COM SUCKS BIG TIME THEY ARE THE WORSE IN...

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After signing up for a website w/www.1and1.com, I saw right away I did not like it and I cancelled in less than 24hrs w/o building or publishing a site(They have a 90 day money back guarantee). At first they acknowledged cancellation, then about a week later I got an email saying they tried...

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1and1.com recently sent me a notice that they went up on their rates.

I contacted them to advise I no longer would be renewing with them as their website is very NOT user friendly.

They charge my credit card every month for services I have not authorized.

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I have been with 1and1.com for a couple of years. I have purchased many domain names. They recently contacted me to advise their rates have gone up.

I told them I will be transferring to GoDaddy any domains I want to keep and letting any I no longer want, expire.

I...

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I signed up with them around 6 months ago because I thought they would be a perfect fit for me having no html experience. I quickly found out their site builder is extremely limited and that you had to pay extra too add your own stuff to the site. (Like html snippets that I did manage to create)...

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I started getting excessive phone calls from NCO, a collection agency, followed by several letters. Eventually I got some letters in the mail from NCO, indicating that they were attempting to collect on belhaf of 1 & 1 Internet. I contacted 1 & 1 and was told that in the past I had purchased...

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1&1's billing policy is to hold credit card information on file. When payment is not made (for example, if the credit card on file expires), 1&1 will not stop service like most service companies but will continue service and contract a collection agency for collections. Customers...

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www.1and1.com does not have people working for them, only robots. They don't care about customer service or in pleasing or retaining customers. To show their distain for customer complaints, they thumb their noses at complaints by advertising on this website!! Read their contract carefully...

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I registered for a domain with them and paid for a year of registering the domain and I have not received any communication nor I agreed any terms that the domain will be auto-renewed and I need to pay upfront every year for the service. Otherwise, I need to pay $18.95 administrative fee with...

Complaint Rating:

When our account expired they continue to charge. Then they charged a late fee and a collection fee when I informed them numerous times that I did want the accounts. I had them for a client for the previous year and they no longer wanted the account. THey only let you reserve account for a year...