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1800flowers.com Consumer Complaints & Reviews

1-800-Flowers.com - Late delivery and poor product!

Posted:    Scott Markey
Complaint Rating:  100 % with 1 votes
My Valentine's Day order was given thru the 1-800-FLOWERS.COM web site on 2-12-08 for a 2-14-08 delivery. The order was delivered 2-15-08. I am totally in the doghouse with my wife as there was nothing for her Valentine's Day. The flowers showed up 2-15-08. They are frozen and in extremely...
Complaint comments Comments Complaint country United States Complaint category Home & Garden

1-800-Flowers.com - Please don't order from them

Posted:    Valerie
Complaint Rating:  0 % with 1 votes
The 1-800-flowers.com website says 100% satisfaction guaranteed. They decide whether or not you are satisfied. They will not give your money back. Please don't order from them.

I ordered for a funeral; it was time sensitive. They called and left a message that they could...
Complaint comments Comments Complaint country United States Complaint category Flowers Delivery

1-800-Flowers.com - Non-delivery of flowers

Posted:    Gillian
Complaint Rating:  0 % with 0 votes
My first time ordering with this company -- and never again.
My mother's cousin's 92nd birthday. On May 9 I ordered arrangement be sent to her on her Birthday - May 11. Yes, I know that's also Mother's Day - creating large volume of orders. ...But not til May 10 did...
Complaint comments Comments Complaint country United States, New York, New York Mills Complaint category Flowers Delivery

1-800-Flowers.com - Ripped me off

Posted:    Tiplen
Complaint Rating:  0 % with 0 votes
How I loathe it when big companies think they can afford to lose even one customer! I ordered and paid for same day shipping. The next day my order was send to the complete wrong address. 1-800-flowers has a terrible customer service department that likes to make excuses. They would not honor...
Complaint comments Comments Complaint country United States Complaint category Flowers Delivery

1-800-Flowers.com - I'll never do business with this company again

Posted:    Batraks
Complaint Rating:  100 % with 1 votes
I followed the instructions on the 1-800-FLOWERS website to order a funeral arrangement for a close friend. The website accepted my order for the arrangement to be delivered the next morning. I received a call in the afternoon of the scheduled delivery date to notify me that the arrangement...
Complaint comments Comments Complaint country United States Complaint category Flowers Delivery

1-800-Flowers.com - They don’t care about the consequences to the consumer

Posted:    Emilion
Complaint Rating:  0 % with 0 votes
On Monday morning, July 6, 2009, I ordered flower from 1-800-Flowers.com because they guaranteed same day delivery. I needed them delivered today. Price was not the issue. I placed the order, they accepted it, charged my credit card and e-mailed me a confirmation. That evening I received an...
Complaint comments Comments Complaint country United States Complaint category Flowers Delivery

1800Flowers.com - False advertising!

Posted:    Myron Baron
Complaint Rating:  100 % with 1 votes
I was sent an advertisement from 1800flowers.com, to order flowers, it showed a price and description of the flowers to be sent. When my wife received the flowers it was nothing like what was advertised, I was totally embarrassed by what they sent to my wife. Instead of a plant with a bunch...
Complaint comments Comments Complaint country United States, Oregon, Easton Complaint category Flowers Delivery

1800Flowers.com - Non delivery!

Posted:    D Smith
Complaint Rating:  100 % with 1 votes
I'm just devastated that 1800flowers.com would take your money and not even live up to there guarantee of "available for same day delivery" I'm just at a lost for words hey failed to deliver my Valentines day order on 2/14 or 2/15 mind when I placed the order it said that...
Complaint comments Comments Complaint country United States, New York, Brooklyn Complaint category Flowers Delivery

1800Flowers.com - Fraud and scam!

Posted:    Isaac
Complaint Rating:  100 % with 2 votes
I placed 2 orders for flowers, the first were sent to my sister and while they arrived they were definitely not what we had ordered they were supposed to be shades of purples. The ones she received were UGLY they were yellow and white and no purple plus they were a total of like 5 flowers.When...
Complaint comments Comments Complaint country United States, Michigan, Saginaw Complaint category Flowers Delivery

1800Flowers.com - Don't rely on them

Posted:    Valerie
Complaint Rating:  0 % with 0 votes
I ordered a bonsai tree for my brother's birthday on 1800flowers.com. He didn't get it on his birthday, a week went by and he still didn't get it.

I called the company and they said it was still in the delivery warehouse and hadn't even been sent yet! The customer...
Complaint comments Comments Complaint country United States Complaint category E-Shopping

1800Flowers.com - Authorized more than one payment for the order!

Posted:    Markie Carter
Complaint Rating:  100 % with 1 votes
I ordered flowers for my mother for mother's Day, I was told my credit card was declined which I knew it shouldn't, I later found out one payment was authorized and the other declined, but was told they couldn't send the flowers, after talking to my credit card company, i found...
Complaint comments Comments Complaint country United States, California, Sacramento Complaint category Unauthorized Charges

1800Flowers.com - stale flowers and deflated balloon received

Posted:    v6h10p6
Complaint Rating:  0 % with 0 votes
I ordered a flower arrangement for my wife for my anniversary from online. On the day of the anniversary around 10:00 AM I tried to check the status of the order and it did not pull up the order so I called the customer service. The guy said he was not able to pull the order even after searching...
Complaint comments Comments Complaint country United States, Florida Complaint category Flowers Delivery

1800Flowers.com - Never again I will use them

Posted: 2011-08-29 by    takeme
Complaint Rating:  0 % with 0 votes
Terrible. Did not deliver. Said they couldn't reach the florist when I called at the end of the day to find out why my mom didn't get her birthday flowers. Not that I'd use them again anyway, but never sent me the promised money-off coupon as a make-good. The only good thing I...
Complaint comments Comments Complaint country United States Complaint category Flowers Delivery

1800Flowers.com - No Flowers Delivered for Funeral

Posted: 2014-05-01 by    Tammy Hubbard
Complaint Rating:  0 % with 0 votes
I ordered flowers from 1800Flowers.com on Monday April 28th and paid an extra charge for them to be delivered to the Funeral Home the next day the 29th for my Uncle's funeral. I called the company the evening of the 29th because I didn't receive an email confirmation of delivery. Corey,...
Complaint comments Comments Complaint country United States, New York, Carle Place Complaint category Flowers Delivery

800flowers.com - Flowers never arrived - Valentines Day

Posted:    Ramon
Complaint Rating:  100 % with 1 votes
I ordered flowers for my wife one week early. She was suppose to get a dozen roses for Valentine's Day (Feb 15, 2008) but theu never showed up. I was billed on my credit card and I had to argue with several employees cause they some how didn't have my order on file. That's...
Complaint comments Comments Complaint country United States Complaint category Flowers Delivery

1-800-Flowers - Never delivered my flowers

Posted:    Valerie
Complaint Rating:  0 % with 0 votes
First off 1800 flowers.com ***, I ordered roses for my girlfriend on Tuesday to be delivered on Wednesday... Shouldn't be that hard seeing as that's the only thing the company does. Wrong, after waiting and waiting to get a phone call from her saying how much she liked the flowers,...
Complaint comments Comments Complaint country United States Complaint category Flowers Delivery

1-800-Flowers - Did not deliver the order

Posted:    Valerie
Complaint Rating:  0 % with 0 votes
I was out of town and ordered a plant for my aunt’s Mother’s Day.

A few days later I checked confirmation and the address was listed as 9 instead of 91.

I notified them immediately. They said UPS had tried to deliver to #9 twice and then returned the...
Complaint comments Comments Complaint country United States Complaint category Flowers Delivery

1-800-Flowers - horrible servicw

Posted: 2011-05-10 by    esj0909
Complaint Rating:  0 % with 0 votes
This is the absolute worst company ever, they took my order to be delivered on Mother's for the rep to enter the wrong damn date and then told me there was nothing they can do about it. they then offer to deliver them for free the next day. i call the next day and now the flowers were no...
Complaint comments Comments Complaint country United States, Texas Complaint category E-Shopping

1800Flowers - Failed Valentines Day delivery!

Posted:    MH
Complaint Rating:  100 % with 3 votes
1-800 Flowers failed to deliver flowers to my daughter of Valentines Day, and then proceeded to charge my credit cad and assume I wouldn't notice. After spending hundreds of dollars with them on a single order, they just didn't show up. No call, no email, nothing.

Their...
Complaint comments Comments Complaint country United States Complaint category Bad Business Partners

1800Flowers - Rip off

Posted:    Valerie
Complaint Rating:  0 % with 2 votes
I sent flowers to a sick employee on May 23, 2008 and they charged me 11.99 for a membership to LIVEWELL since June 2008. I did not realize this recurring charge because I failed to review my statement carefully. Thankfully AMERICAN EXPRESS removed the charges from AUG, SEPT, and OCT.
Complaint comments Comments Complaint country United States Complaint category Flowers Delivery

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