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1800flowers.com Consumer Complaints & Reviews

1800Flowers.com - False advertising!

Posted:    Myron Baron
Complaint Rating:  100 % with 1 votes
I was sent an advertisement from 1800flowers.com, to order flowers, it showed a price and description of the flowers to be sent. When my wife received the flowers it was nothing like what was advertised, I was totally embarrassed by what they sent to my wife. Instead of a plant with a bunch...

1800Flowers - Failed Valentines Day delivery!

Posted:    MH
Complaint Rating:  100 % with 3 votes
1-800 Flowers failed to deliver flowers to my daughter of Valentines Day, and then proceeded to charge my credit cad and assume I wouldn't notice. After spending hundreds of dollars with them on a single order, they just didn't show up. No call, no email, nothing.

Their...

1-800-Flowers.com - Late delivery and poor product!

Posted:    Scott Markey
Complaint Rating:  100 % with 1 votes
My Valentine's Day order was given thru the 1-800-FLOWERS.COM web site on 2-12-08 for a 2-14-08 delivery. The order was delivered 2-15-08. I am totally in the doghouse with my wife as there was nothing for her Valentine's Day. The flowers showed up 2-15-08. They are frozen and in extremely...

1800Flowers.com - Non delivery!

Posted:    D Smith
Complaint Rating:  100 % with 1 votes
I'm just devastated that 1800flowers.com would take your money and not even live up to there guarantee of "available for same day delivery" I'm just at a lost for words hey failed to deliver my Valentines day order on 2/14 or 2/15 mind when I placed the order it said that...

800flowers.com - Flowers never arrived - Valentines Day

Posted:    Ramon
Complaint Rating:  100 % with 1 votes
I ordered flowers for my wife one week early. She was suppose to get a dozen roses for Valentine's Day (Feb 15, 2008) but theu never showed up. I was billed on my credit card and I had to argue with several employees cause they some how didn't have my order on file. That's...

1800Flowers.com - Fraud and scam!

Posted:    Isaac
Complaint Rating:  100 % with 2 votes
I placed 2 orders for flowers, the first were sent to my sister and while they arrived they were definitely not what we had ordered they were supposed to be shades of purples. The ones she received were UGLY they were yellow and white and no purple plus they were a total of like 5 flowers.When...

1-800-Flowers.com - Please don't order from them

Posted:    Valerie
Complaint Rating:  0 % with 1 votes
The 1-800-flowers.com website says 100% satisfaction guaranteed. They decide whether or not you are satisfied. They will not give your money back. Please don't order from them.

I ordered for a funeral; it was time sensitive. They called and left a message that they could...

1800Flowers.com - Don't rely on them

Posted:    Valerie
Complaint Rating:  0 % with 0 votes
I ordered a bonsai tree for my brother's birthday on 1800flowers.com. He didn't get it on his birthday, a week went by and he still didn't get it.

I called the company and they said it was still in the delivery warehouse and hadn't even been sent yet! The customer...

1-800-Flowers.com - Non-delivery of flowers

Posted:    Gillian
Complaint Rating:  0 % with 0 votes
My first time ordering with this company -- and never again.
My mother's cousin's 92nd birthday. On May 9 I ordered arrangement be sent to her on her Birthday - May 11. Yes, I know that's also Mother's Day - creating large volume of orders. ...But not til May 10 did...

1800Flowers.com - Authorized more than one payment for the order!

Posted:    Markie Carter
Complaint Rating:  100 % with 1 votes
I ordered flowers for my mother for mother's Day, I was told my credit card was declined which I knew it shouldn't, I later found out one payment was authorized and the other declined, but was told they couldn't send the flowers, after talking to my credit card company, i found...

1-800-Flowers - Never delivered my flowers

Posted:    Valerie
Complaint Rating:  0 % with 0 votes
First off 1800 flowers.com ***, I ordered roses for my girlfriend on Tuesday to be delivered on Wednesday... Shouldn't be that hard seeing as that's the only thing the company does. Wrong, after waiting and waiting to get a phone call from her saying how much she liked the flowers,...

1-800-Flowers - Did not deliver the order

Posted:    Valerie
Complaint Rating:  0 % with 0 votes
I was out of town and ordered a plant for my aunt’s Mother’s Day.

A few days later I checked confirmation and the address was listed as 9 instead of 91.

I notified them immediately. They said UPS had tried to deliver to #9 twice and then returned the...

1800Flowers / Florist Company - Fraud and theft

Posted:    Susan
Complaint Rating:  100 % with 2 votes
I called 1-800-flowers to place an order for a basket to be sent to the home of my sister & brother-in-law for the passing of his mother. I gave all of my information upfront (mistake) before placing my order. I didn't know what arrangements they had so I talked to the representative to...

1800Flowers - Rip off

Posted:    Valerie
Complaint Rating:  0 % with 2 votes
I sent flowers to a sick employee on May 23, 2008 and they charged me 11.99 for a membership to LIVEWELL since June 2008. I did not realize this recurring charge because I failed to review my statement carefully. Thankfully AMERICAN EXPRESS removed the charges from AUG, SEPT, and OCT.

1800Flowers - Unauthorized billing

Posted:    Valerie
Complaint Rating:  0 % with 0 votes
I had just checked my account and saw I had been debited from TLG Livwell $11.99. I had sent an inquiry in to my Bank on the transaction because I have seen it on the account and never really knew what it was. My husband deals with the account and he is deployed at the moment. I decided to look...

1800Flowers.com - stale flowers and deflated balloon received

Posted:    v6h10p6
Complaint Rating:  0 % with 0 votes
I ordered a flower arrangement for my wife for my anniversary from online. On the day of the anniversary around 10:00 AM I tried to check the status of the order and it did not pull up the order so I called the customer service. The guy said he was not able to pull the order even after searching...

1800Flowers - Worst service ever

Posted:    Olivia
Complaint Rating:  100 % with 1 votes
On the morning of Dec. 24, I visited 1800Flowers.com to order flowers for my mother. Their website advertised same day delivery. I placed an order. My card was charged. No flowers were delivered on 12/24. None were delivered on 12/25. None on 12/26. Still none on 12/27. No update was issued...

1800Flowers - Bad service

Posted:    Alfred
Complaint Rating:  0 % with 0 votes
On the morning of Dec. 24, I visited 1800Flowers.com to order flowers for my mother. Their website advertised same day delivery. I placed an order. My card was charged. No flowers were delivered on 12/24. None were delivered on 12/25. None on 12/26. Still none on 12/27. No update was issued...

1800Flowers - Scam and cheating

Posted:    Omar
Complaint Rating:  100 % with 2 votes
Order from 1800Flowers was not shipped as promised. Someone from 1800flowers actually called me on the day of the order and advised that it was a difficult order to fill but assured me that is would be delivered prior to Christmas. I was sending this as a Christmas gift to family out of stat....

800 Flowers.com - Fraud & Lies

Posted:    Frank
Complaint Rating:  0 % with 1 votes
I ordered and paid for flowers. Received confirmation of delivery. Flowers never arrived. Called company. They confirmed flowers were delivered yet no flowers arrived. The order was submitted to be delivered 2.11.09. Received another confirmation. Call company again. Again, they confirmed flowers...

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