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1800flowers.com Consumer Complaints & Reviews

1800flowers.com - No Flowers Delivered for Funeral

Posted: 2014-05-01 by    Tammy Hubbard
Complaint Rating:  0 % with 0 votes
I ordered flowers from 1800Flowers.com on Monday April 28th and paid an extra charge for them to be delivered to the Funeral Home the next day the 29th for my Uncle's funeral. I called the company the evening of the 29th because I didn't receive an email confirmation of delivery. Corey,...

1800flowers - Service

Posted: 2011-12-24 by    Larry W.
Complaint Rating:  0 % with 0 votes
This Christmas I ordered 3 separate flower arrangements for friends totaling almost $200. 2 of the 3 orders had issues.
The one I ordered first went through without a hitch. The second order I was told they didn't have the exact product, would I find a 2nd choice. I did, but they...

1800flowers.com - Never again I will use them

Posted: 2011-08-29 by    takeme
Complaint Rating:  0 % with 0 votes
Terrible. Did not deliver. Said they couldn't reach the florist when I called at the end of the day to find out why my mom didn't get her birthday flowers. Not that I'd use them again anyway, but never sent me the promised money-off coupon as a make-good. The only good thing I...

1 - 800 - Flowers - horrible servicw

Posted: 2011-05-10 by    esj0909
Complaint Rating:  0 % with 0 votes
This is the absolute worst company ever, they took my order to be delivered on Mother's for the rep to enter the wrong damn date and then told me there was nothing they can do about it. they then offer to deliver them for free the next day. i call the next day and now the flowers were no...

1 - 800 - Flowers.com - They don’t care about the consequences to the consumer

Posted:    Emilion
Complaint Rating:  0 % with 0 votes
On Monday morning, July 6, 2009, I ordered flower from 1-800-Flowers.com because they guaranteed same day delivery. I needed them delivered today. Price was not the issue. I placed the order, they accepted it, charged my credit card and e-mailed me a confirmation. That evening I received an...

1 - 800 - Flowers.com - I'll never do business with this company again

Posted:    Batraks
Complaint Rating:  100 % with 1 votes
I followed the instructions on the 1-800-FLOWERS website to order a funeral arrangement for a close friend. The website accepted my order for the arrangement to be delivered the next morning. I received a call in the afternoon of the scheduled delivery date to notify me that the arrangement...

1 - 800 - Flowers.com - Ripped me off

Posted:    Tiplen
Complaint Rating:  0 % with 0 votes
How I loathe it when big companies think they can afford to lose even one customer! I ordered and paid for same day shipping. The next day my order was send to the complete wrong address. 1-800-flowers has a terrible customer service department that likes to make excuses. They would not honor...

tlg live well - Fraudulent Charges

Posted:    Justice4715
Complaint Rating:  100 % with 2 votes
I was reviewing my account and discovered an unauthorized charge, for $36.99, from TLG Live Well. My husband and I have never done business with this company or even heard of them. I called my bank and obtained a phone number, 1-800-793-2318....

1800flowers - Delivery and condition of product

Posted:    JGooch
Complaint Rating:  0 % with 0 votes
I placed an order on 5/5/09 for delivery of a flower basket by 5/8/09 (In time for Mothers Day).

I received a confirmation that my order would be delivered by 5/8/09.

On 5/9/09 I received an e-mail confirmation that my order was just shipping and would be delivered...

800 Flowers.com - Fraud & Lies

Posted:    Frank
Complaint Rating:  0 % with 1 votes
I ordered and paid for flowers. Received confirmation of delivery. Flowers never arrived. Called company. They confirmed flowers were delivered yet no flowers arrived. The order was submitted to be delivered 2.11.09. Received another confirmation. Call company again. Again, they confirmed flowers...

1800flowers - Scam and cheating

Posted:    Omar
Complaint Rating:  100 % with 2 votes
Order from 1800Flowers was not shipped as promised. Someone from 1800flowers actually called me on the day of the order and advised that it was a difficult order to fill but assured me that is would be delivered prior to Christmas. I was sending this as a Christmas gift to family out of stat....

1800flowers - Worst service ever

Posted:    Olivia
Complaint Rating:  100 % with 1 votes
On the morning of Dec. 24, I visited 1800Flowers.com to order flowers for my mother. Their website advertised same day delivery. I placed an order. My card was charged. No flowers were delivered on 12/24. None were delivered on 12/25. None on 12/26. Still none on 12/27. No update was issued...

1800flowers.com - stale flowers and deflated balloon received

Posted:    v6h10p6
Complaint Rating:  0 % with 0 votes
I ordered a flower arrangement for my wife for my anniversary from online. On the day of the anniversary around 10:00 AM I tried to check the status of the order and it did not pull up the order so I called the customer service. The guy said he was not able to pull the order even after searching...

1800flowers - Unauthorized billing

Posted:    Valerie
Complaint Rating:  0 % with 0 votes
I had just checked my account and saw I had been debited from TLG Livwell $11.99. I had sent an inquiry in to my Bank on the transaction because I have seen it on the account and never really knew what it was. My husband deals with the account and he is deployed at the moment. I decided to look...

1800flowers - Rip off

Posted:    Valerie
Complaint Rating:  0 % with 2 votes
I sent flowers to a sick employee on May 23, 2008 and they charged me 11.99 for a membership to LIVEWELL since June 2008. I did not realize this recurring charge because I failed to review my statement carefully. Thankfully AMERICAN EXPRESS removed the charges from AUG, SEPT, and OCT.

1800Flowers / Florist Company - Fraud and theft

Posted:    Susan
Complaint Rating:  100 % with 2 votes
I called 1-800-flowers to place an order for a basket to be sent to the home of my sister & brother-in-law for the passing of his mother. I gave all of my information upfront (mistake) before placing my order. I didn't know what arrangements they had so I talked to the representative to...

1 - 800 - Flowers - Did not deliver the order

Posted:    Valerie
Complaint Rating:  0 % with 0 votes
I was out of town and ordered a plant for my aunt’s Mother’s Day.

A few days later I checked confirmation and the address was listed as 9 instead of 91.

I notified them immediately. They said UPS had tried to deliver to #9 twice and then returned the...

1 - 800 - Flowers - Never delivered my flowers

Posted:    Valerie
Complaint Rating:  0 % with 0 votes
First off 1800 flowers.com ***, I ordered roses for my girlfriend on Tuesday to be delivered on Wednesday... Shouldn't be that hard seeing as that's the only thing the company does. Wrong, after waiting and waiting to get a phone call from her saying how much she liked the flowers,...

1800flowers.com - Authorized more than one payment for the order!

Posted:    Markie Carter
Complaint Rating:  100 % with 1 votes
I ordered flowers for my mother for mother's Day, I was told my credit card was declined which I knew it shouldn't, I later found out one payment was authorized and the other declined, but was told they couldn't send the flowers, after talking to my credit card company, i found...

1 - 800 - Flowers.com - Non-delivery of flowers

Posted:    Gillian
Complaint Rating:  0 % with 0 votes
My first time ordering with this company -- and never again.
My mother's cousin's 92nd birthday. On May 9 I ordered arrangement be sent to her on her Birthday - May 11. Yes, I know that's also Mother's Day - creating large volume of orders. ...But not til May 10 did...

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