Complaint Rating:

My Valentine's Day order was given thru the 1-800-FLOWERS.COM web site on 2-12-08 for a 2-14-08 delivery. The order was delivered 2-15-08. I am totally in the doghouse with my wife as there was nothing for her Valentine's Day. The flowers showed up 2-15-08. They are frozen and in extremely...

Complaint Rating:

The 1-800-flowers.com website says 100% satisfaction guaranteed. They decide whether or not you are satisfied. They will not give your money back. Please don't order from them.

I ordered for a funeral; it was time sensitive. They called and left a message that they could...

Complaint Rating:

My first time ordering with this company -- and never again.
My mother's cousin's 92nd birthday. On May 9 I ordered arrangement be sent to her on her Birthday - May 11. Yes, I know that's also Mother's Day - creating large volume of orders. ...But not til May 10 did...

Complaint Rating:

I was sent an advertisement from 1800flowers.com, to order flowers, it showed a price and description of the flowers to be sent. When my wife received the flowers it was nothing like what was advertised, I was totally embarrassed by what they sent to my wife. Instead of a plant with a bunch...

Complaint Rating:

I'm just devastated that 1800flowers.com would take your money and not even live up to there guarantee of "available for same day delivery" I'm just at a lost for words hey failed to deliver my Valentines day order on 2/14 or 2/15 mind when I placed the order it said that...

Complaint Rating:

I placed 2 orders for flowers, the first were sent to my sister and while they arrived they were definitely not what we had ordered they were supposed to be shades of purples. The ones she received were UGLY they were yellow and white and no purple plus they were a total of like 5 flowers.When...

Complaint Rating:

Do not trust 1800flowers.com with any special occasions they ruined a first date of mine! I was supposed to have flowers delivered from 1800flowers.com the day came and there were no flowers delivered, no phone call, no nothing 1800Flowers.com is fake do not use!!!...

Complaint Rating:

I ordered a bonsai tree for my brother's birthday on 1800flowers.com. He didn't get it on his birthday, a week went by and he still didn't get it.

I called the company and they said it was still in the delivery warehouse and hadn't even been sent yet! The customer...

Complaint Rating:

I ordered flowers for my mother for mother's Day, I was told my credit card was declined which I knew it shouldn't, I later found out one payment was authorized and the other declined, but was told they couldn't send the flowers, after talking to my credit card company, i found...

Complaint Rating:

I ordered flowers for my wife one week early. She was suppose to get a dozen roses for Valentine's Day (Feb 15, 2008) but theu never showed up. I was billed on my credit card and I had to argue with several employees cause they some how didn't have my order on file. That's...

Complaint Rating:

First off 1800 flowers.com ***, I ordered roses for my girlfriend on Tuesday to be delivered on Wednesday... Shouldn't be that hard seeing as that's the only thing the company does. Wrong, after waiting and waiting to get a phone call from her saying how much she liked the flowers,...

Complaint Rating:

I was out of town and ordered a plant for my aunt’s Mother’s Day.

A few days later I checked confirmation and the address was listed as 9 instead of 91.

I notified them immediately. They said UPS had tried to deliver to #9 twice and then returned the...

Complaint Rating:

1-800 Flowers failed to deliver flowers to my daughter of Valentines Day, and then proceeded to charge my credit cad and assume I wouldn't notice. After spending hundreds of dollars with them on a single order, they just didn't show up. No call, no email, nothing.

Their...

Complaint Rating:

I called 1-800-flowers to place an order for a basket to be sent to the home of my sister & brother-in-law for the passing of his mother. I gave all of my information upfront (mistake) before placing my order. I didn't know what arrangements they had so I talked to the representative...