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Window & Door Installation Complaints | Page 2

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Hanson’s Windows and Siding - They didn’t want to fix their mistakes

Posted: 2015-11-01 by    Reviewer24447
Complaint Rating:  0 % with 0 votes
Byers, be aware!!! I have signed the contract with Hanson’s Windows and Siding. They installed 4 windows and I came to check the work. I noticed that one window was installed improperly and it started to leak. I checked others and I couldn’t even open them. I called their manager, but this...

Castle Windows - You must chase them...and then hope they'll follow through!

Posted: 2015-10-31 by    Reviewer72301
Complaint Rating:  0 % with 0 votes
First, let me say that I’ve worked in the Construction Industry all my life… most currently as a Project Manager so I’m not a naïve person who knows nothing about windows or their installation. I’m at a point in my life where it benefits me to have other people do work for me that in...

Sears Windows - Windows Replacement - Windows

Posted: 2015-10-30 by    PeterLam
Complaint Rating:  0 % with 0 votes
We ordered a window replacement due to poor quality of the window installed by Sears. The original service rep ordered the window with wrong size and it has been 4 weeks and the communication is basically nonexistent. We tried to call the 1800 number and they will keep transferring you to a...

Doors Plus - Security door (DPGU35057) useless, very poor customer service

Posted: 2015-10-27 by    Asanga Liyanaarachchi
Complaint Rating:  0 % with 0 votes
Receive fast friendly service???? Is it a joke? Charlie is the worst person I ever spoken on the phone. He called me a liar. Also said “we are here to service you not serve you”. What kind of person says that to a customer? This is my story, I have ordered a security door on 29th September...

Window World of West Palm Beach - Poor installation. A total mess

Posted: 2015-10-26 by    RAH@6130
Complaint Rating:  0 % with 0 votes
I chose Window World over others because of their firm making the Windows. I ordered 16 impact Windows for installation and removal of the old contractor grade. I was told by the franchise owner that it would take his best crew 2-3 days to finish this project. The franchisee hires dubious people...

Champion Windows - Lack of service

Posted: 2015-10-25 by    Reviewer34712
Complaint Rating:  0 % with 0 votes
sale rep promise windows to be install 4 to 8 weeks. sale rep called me at end of the 10th week to inform me that champion could not make windows as was stated in contract. it took an additional 4 weeks for champion to return my down payment and that was only after i issued a complain to the...

America's Best Choice - Windows

Posted: 2015-10-23 by    JoeJMac
Complaint Rating:  0 % with 0 votes
I've been reading all the reviews and complaints regarding Clear Choice which now appears to be America's Best Choice (ABC) Windows. Met with a salesman this week in metro ATL area. Was impressed by the product and we had a good discussion, but when I was encouraged to review this...

Open Doors and Windows - Owner got check and hasn’t replied to our phone calls

Posted: 2015-10-23 by    Reviewer22394
Complaint Rating:  0 % with 0 votes
I and my husband went to Open Doors and Windows and asked about the terms of their job. The owner only asked to give him the deposit and told that after he would get money, he would think about the terms. Ok, we gave the check for $700 and the owner hasn’t contacted us after it. When we called,...

Energy Plus Windows and Doors - They started the work 4 months ago and still haven’t done it

Posted: 2015-10-23 by    Reviewer81425
Complaint Rating:  0 % with 0 votes
I have signed the agreement with Energy Plus Windows and Doors, but they haven’t finished the job within the promised terms. I took one month of holidays and was at home all the time, and they started to change all doors and windows and after 4 months they still haven’t finished it. They...

Ideal Door - Garage door

Posted: 2015-10-22 by    Reviewer51603
Complaint Rating:  0 % with 0 votes
I bought a garage door and it was insulated and heavier than normal. I only received one torsion spring. I called ideal door and they agreed I should of had two springs but would not send it. Since it was a special order door menards would only return it with a 25 percent restocking fee. Two...

Great Lakes - Door

Posted: 2015-10-22 by    Reviewer33161
Complaint Rating:  0 % with 0 votes
Had expensive door installed in 1990"s. Door was defective and a few years later they replaced it. I now (2015) have another issue with the door and have been calling Great Lakes for over a month trying to get assistance. They say they cannot find my warranty information because they have...

Wren Kitchens - Damaged car

Posted: 2015-10-22 by    Reviewer83640
Complaint Rating:  0 % with 0 votes
I was driving behind a Wren car on highway when the passenger driver from the company threw out a can. The can flew out of their car from the height of their window, hit my car and the ended up under the wheels of a car behind me. It caused quite a deep scratch on my car although not too long....

ACRE Windows - Stealing money without services done

Posted: 2015-10-21 by    dermPA24
Complaint Rating:  0 % with 0 votes
The salesman was very nice, but we felt like when he came to our house on October 5th, he wouldn't leave until we signed a contract. He was at our home for a free estimate for close to 3 hours at night and would not tell us the estimate until hours of pretty much telling us that we won't find...

Hurd Windows & Doors - Double hung springs breaking loose

Posted: 2015-10-21 by    Reviewer21125
Complaint Rating:  0 % with 0 votes
We have 28 DH Hurd windows in our house which we purchased in 1999. Each window panel of the DH window mounts onto a pair of plastic "shoes" which slide up and down along with the window panel. Attached to each shoe is a spring to support the weight of the panel so there are 2 shoes and 2 springs...

Safestyle - Fitting Windows - Ref - 1022635

Posted: 2015-10-21 by    A Webb
Complaint Rating:  0 % with 0 votes
We originally had Safestyle fit a window upstairs last year, which seemed OK. After thinking about our window downstairs and them continually phoning us about special deals we arranged for them to come some time earlier in the year to measure up and have a quote for new windows to be fitted....

Alside Windows - Vinyl windows

Posted: 2015-10-21 by    Reviewer31186
Complaint Rating:  0 % with 0 votes
I had Alside windows installed in my home in 2012. Within a year a bedroom window lost seal and turned grey between the glass. I filed a warranty replacement with alside and they replaced the window within 4 months. Now, 3 years later two more windows have lost seal and are also foggy and grey...

Champion Windows - Replacement Windows and Back door

Posted: 2015-10-20 by    Mike Bergen
Complaint Rating:  100 % with 1 votes
This company is horrible with little to no customer service. We purchased their windows and from day one we had air leaks and then water started to come in through the bottom. When we called they took our information and took weeks to come out and when we discovered the sashes leaking they said...

Energy Plus Windows and Doors - They were lazy and worked slowly

Posted: 2015-10-18 by    Reviewer78580
Complaint Rating:  0 % with 0 votes
I have hired the company Energy Plus Windows and Doors to replace all windows and three doors in my new house. They started the job in May, 2015. As the manager said the process would take 10 days approximately. But it prolonged and they blamed the manufacturers. I started to look for them and...

Safestyle UK - Compisite door and panel

Posted: 2015-10-16 by    Reviewer86151
Complaint Rating:  0 % with 0 votes
On 12/09/15 my new door ect, was fitted but was missing a glass window in panel 1week Later a fitter came out with wrong glass and parts, made several phone calls and emails to safestyle uk complaints department with more information about more faults, requested a home visit but no joy .the...

Pella Windows & Doors - Service

Posted: 2015-10-14 by    Reviewer96745
Complaint Rating:  100 % with 1 votes
For 5 years I managed the Pella Business in CT and NY. Our Customer Service rating was amongst the lowest in the 60 branch organization and by far the lowest of the large branches. A major weakness of the system is that when you purchase Pella you are NOT dealing with the manufacturer except...

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