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Window & Door Installation Complaints

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Andersen/Exterior Storm Door - Door falling apart purchased 2010

Posted: 2014-07-29 by    Joe M. Thompson
Complaint Rating:  0 % with 0 votes
Storm door was installed in 2010 in basement of subject home. After 4 years, the door is falling apart. Spoke to EMCO representative and stated that I should complain at this site. I am requesting a replacement door. This door is left hinge size 281/2" x 741/2". Serial number is 1009012963....
Complaint comments Comments Complaint country United States Complaint category Window & Door Installation

Hunter Douglas - Blinds Poorly Made

Posted: 2014-07-29 by    Eradan
Complaint Rating:  0 % with 0 votes
Paid $3200 for five blinds in my kids' rooms. Within about a year, the string that pulls the blinds up and down broke. No problem, the woman who advised me to buy the blinds had her installer come and fix it. Then another one broke shortly after. Then another. Fast forward to today and...
Complaint comments Comments Complaint country Canada Complaint category Window & Door Installation

Supaglazing - Lied to about boiler flue not needing to be moved to fit a conservatory then the surveyor said it would need to be moved

Posted: 2014-07-25 by    dcalcutt
Complaint Rating:  0 % with 0 votes
We had the rep come round and he gave us a quotation for supplying and fitting a conservatory. We told him that we did not want to move the boiler and he said there was no need to move the boiler. On the second visit from their surveyor we were advised that the conservatory could not be build...
Complaint comments Comments Complaint country United Kingdom Complaint category Window & Door Installation

Weather Shield Windows - Horrible windows and customer service

Posted: 2014-07-21 by    Elworthy
Complaint Rating:  0 % with 0 votes
We built our dream log home four years ago. Weather Shield came with the package. Three large picture windows now have broken seals. I tried emailing, no response. I finally got the warranty lady on the phone. She was down right annoyed I was even calling because supposedly I was in some kind...
Complaint comments Comments Complaint country United States Complaint category Window & Door Installation

Window World of Altoona - Love Door....Service not so much!

Posted: 2014-07-16 by    T. L. H.
Complaint Rating:  0 % with 0 votes
In July of 2012 I had window world come and replace a sliding glass door. I love my new door, it's awesome...I can't say that for the service I've received.

I called window world in early 2014, because I have a severe draft coming in (which I had to shove towels...
Complaint comments Comments Complaint country United States Complaint category Window & Door Installation

Plantation shutters - C****y craftsmanship

Posted: 2014-07-09 by    Susang1966
Complaint Rating:  0 % with 0 votes
Plantation shuttersBelow are pictures of plantation shutters that I ordered from Lowes in Knoxville Tn off of Chapman Highway( which they sub contracted blind ambitions) This is the 6th pair that has been put on my back door. I have a contract with Lowes that is 100% satisfaction guaranteed. When the 5th pair...
Complaint comments Comments Complaint country United States Complaint category Window & Door Installation

Window World - Bait and switch - poor service

Posted: 2014-07-08 by    RW14
Complaint Rating:  33 % with 3 votes
Salesman came to our house twice to provide an estimate. He gave us his final price, I gave him two separate deposit checks one for a door and another for 5 windows. Three weeks later I had not gotten a start date or design info requested by our HOA. The sales guy told me he would get it. Finally...
Complaint comments Comments Complaint country United States, Florida, Tampa Complaint category Window & Door Installation

Castle Windows - Completely inept at business

Posted: 2014-07-02 by    birdiexris
Complaint Rating:  0 % with 0 votes
We purchased 15 windows, 1 bay window, 1 front door with transom, and 1 rear sliding door from Castle. Nearly $17K if i remember without my receipts in front of me. We did it in 3 separate jobs. Top (9), bay window, bottom and doors. When we did the tops, we went through their "sales guy"...
Complaint comments Comments Complaint country United States Complaint category Window & Door Installation

Anderson Renewal - Unfair business practice

Posted: 2014-06-28 by    Michelle222
Complaint Rating:  0 % with 0 votes
I called to schedule an appointment for a consultation to replace windows in my home. They refused to even schedule the appointment unless my husband would also be home. I am the original home owner and my husband trusts my decisions when it comes to remodeling. They refused to even consider...
Complaint comments Comments Complaint country United States Complaint category Window & Door Installation

Window World - Very unprofessional

Posted: 2014-06-24 by    Camerons
Complaint Rating:  100 % with 1 votes
where to start... first off we had them here to order 8 windows, including a sliding door. When they arrived with our windows 2 of them were not the right size, had to reorder those 2. Then they installed the sliding door, two different panels, one with grids and one clear, (they didn't...
Complaint comments Comments Complaint country United States Complaint category Window & Door Installation

Supaglazing - Appalling service / installation

Posted: 2014-06-16 by    Adamh1977
Complaint Rating:  0 % with 0 votes
Two years of ongoing issues and false promises has led me to this - email sent to Supaglazing - but I am not expecting any resolution from them!

I write to you to inform you of my overwhelming dissatisfaction with both the quality of the installation of my double glazed windows...
Complaint comments Comments Complaint country United Kingdom Complaint category Window & Door Installation

gwshutters.com - They took money for services and windows and vanished

Posted: 2014-06-14 by    Gusin82
Complaint Rating:  0 % with 0 votes
My mother ordered windows from the company www.gwshutters.com. The tech arrived and took measures of the windows. After that he told my mother to pay for the services in advance and waited about 2 weeks. She paid, but no receipt or confirmation info. They simply tricked out of her money and...
Complaint comments Comments Complaint country United States, California, Lake Forest Complaint category Window & Door Installation

Larson Doors - Unable to contact get help

Posted: 2014-06-03 by    Jerry21
Complaint Rating:  0 % with 0 votes
I bought a new 36" Larson Storm Door from Lowe's. The package contained a 32" Drip guard for the top of the door which leaves a large gap. I have tried to call but no option to talk to a live person. I have left messages and 2 emails over a period of a week and have yet to be...
Complaint comments Comments Complaint country United States Complaint category Window & Door Installation

Safestyle UK - Harassment

Posted: 2014-06-02 by    Parker28
Complaint Rating:  100 % with 1 votes
Safestyle offered myself and my husband a no obligation quotation for our windows. After coming to our home to give us a quotation, they walked out without providing one as our son was too noisy for them. They then rang us and asked if there would be a time when our son would not be home so...
Complaint comments Comments Complaint country United Kingdom Complaint category Window & Door Installation

Feldco Windows - false warranty coverage

Posted: 2014-05-31 by    cougar840
Complaint Rating:  0 % with 0 votes
i had several windows from feldco installed a few years ago. the salesman can out and assured me that the windows, installation, materials, and workmanship came with a life time warranty from any defects or anything going wrong with them at no cost. the contract i signed also said the same thing....
Complaint comments Comments Complaint country United States Complaint category Window & Door Installation

Fenesta Windows & Door - Improve delivery service

Posted: 2014-05-30 by    MaryThomas607
Complaint Rating:  0 % with 1 votes
Last month, I ordered Fenesta windows & doors for my home & i.e installed with in a week. I got lots of compliments from my friends and relatives about Fenesta windows.

Feeling very happy & satisfied by choosing Fenesta.
Thanks Fenesta Team for such a fantastic service...
Complaint comments Comments Complaint country United States Complaint category Window & Door Installation

Christian Guerrero - thiefs

Posted: 2014-05-23 by    christian guerrero
Complaint Rating:  0 % with 0 votes
They use shaby tactics to get you to sign up for "model home price " They do not include the three-day cancellation page that should be with the contract. FWI It is against the law not to provide that, I tried to cancel within the 3 day period, but i didnt get a cancellation form....
Complaint comments Comments Complaint country United States Complaint category Window & Door Installation

Loyal Iron Doors - The quality of doors is horrible

Posted: 2014-05-18 by    Rockus
Complaint Rating:  100 % with 1 votes
I bought 2 iron doors from the company Loyal Iron Doors. I received doors, and I was suspicious about their quality. I got the 10 years warranty, and after 2 years the paint on the doors started to crack. After one year the doors started to fall apart. I contacted the seller and asked to repair...
Complaint comments Comments Complaint country China Complaint category Window & Door Installation

Champion Windows - Seal Compromised

Posted: 2014-05-12 by    Lorilee222
Complaint Rating:  100 % with 1 votes
My home had new windows put in prior to me purchasing the home and the seal is broken on the double pane and
they are charging me damn near full price to replace the window. Because I didn't write the check to them for the new windows. Seems like a farce to give lifetime warranty...
Complaint comments Comments Complaint country United States Complaint category Window & Door Installation

woodendoors.in - Doors cracked and arrived in damaged condition

Posted: 2014-05-10 by    Kipel
Complaint Rating:  0 % with 0 votes
I had really bad experience with the company www.woodendoors.in. I bought two wooden doors from them, but they provided damaged doors and refused to change them. The seller told me that it was mistake and I installed them improperly, and therefore they cracked. It was lie, so the seller didn’t...
Complaint comments Comments Complaint country United States Complaint category Window & Door Installation

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