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Window & Door Installation Complaints

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Larson Manufacturing Company - Exhausting Handle Kit Replacement and Refund experience

Posted: 2014-09-03 by    Joey O
Complaint Rating:  0 % with 0 votes
I had a storm door handle break off at a rental property. Tried calling into a representative, but the Larson customer service line always says that "all representatives are busy". Email the customer service inbox in which I describe the issue and provide the door registration information....
Complaint comments Comments Complaint country United States Complaint category Window & Door Installation

Verdun Windows - Worst workmanship / management

Posted: 2014-08-12 by    Sarah Silverstone
Complaint Rating:  0 % with 0 votes
Over 20 major deficiencies/errors in the installation of windows.


Management are less than honest and sales rep was a major dud.


I would never suggest any one use this company. They had a great reputation that was forged over the years however something...
Complaint comments Comments Complaint country Canada Complaint category Window & Door Installation

Gentek Windows - Gentek window fog on outside

Posted: 2014-08-08 by    Beach Bob
Complaint Rating:  0 % with 0 votes
Gentek WindowsI just had 13 windows installed across the front of a new addition in June 2014. The windows are manufactured by Gentek, which may or may not be relevant. I did see other users mentioning similar problems and I am hoping for a solution or at least an explanation.
Like the other users,...
Complaint comments Comments Complaint country Canada, Ontario, Muskoka Lakes Complaint category Window & Door Installation

Supaglazing - Shameful trading

Posted: 2014-08-08 by    Gary Moore 1
Complaint Rating:  100 % with 1 votes
Having spent a little under £4000 nothing but issues.
1. Turned up with a cracked window pane. Fitted anyway and had to remake 1.
2. Fitted the new pane once it arrived upside down.
3. Fitted the incorrect privacy glass from what was ordered flowers not droplets (This...
Complaint comments Comments Complaint country United States, Connecticut, Kent Complaint category Window & Door Installation

Mastercraft Doors - a sliding patio door glass

Posted: 2014-08-07 by    david m barnett
Complaint Rating:  0 % with 0 votes
we purchased a 1251.00 door from menards store on 6/14/14 our door came in six weeks later and we were thrilled with it until in July we have a door that fogs up . the seal is not working...the door was installed on 7/14/14 within one week our door was fogging up like
it was winter....
Complaint comments Comments Complaint country United States Complaint category Window & Door Installation

Window World - Bogus warranty

Posted: 2014-07-30 by    LJPM
Complaint Rating:  100 % with 1 votes
Beware of misleading warranty claims by Window World. I purchased a home that had newly installed Window World windows. They said they came with a lifetime warranty and that it would apply to us. I called and verified this with Window World when we first purchased the home and when a lower window...
Complaint comments Comments Complaint country United States Complaint category Window & Door Installation

Andersen/Exterior Storm Door - Door falling apart purchased 2010

Posted: 2014-07-29 by    Joe M. Thompson
Complaint Rating:  0 % with 0 votes
Storm door was installed in 2010 in basement of subject home. After 4 years, the door is falling apart. Spoke to EMCO representative and stated that I should complain at this site. I am requesting a replacement door. This door is left hinge size 281/2" x 741/2". Serial number is 1009012963....
Complaint comments Comments Complaint country United States Complaint category Window & Door Installation

Hunter Douglas - Blinds Poorly Made

Posted: 2014-07-29 by    Eradan
Complaint Rating:  0 % with 0 votes
Paid $3200 for five blinds in my kids' rooms. Within about a year, the string that pulls the blinds up and down broke. No problem, the woman who advised me to buy the blinds had her installer come and fix it. Then another one broke shortly after. Then another. Fast forward to today and...
Complaint comments Comments Complaint country Canada Complaint category Window & Door Installation

Supaglazing - Lied to about boiler flue not needing to be moved to fit a conservatory then the surveyor said it would need to be moved

Posted: 2014-07-25 by    dcalcutt
Complaint Rating:  0 % with 0 votes
We had the rep come round and he gave us a quotation for supplying and fitting a conservatory. We told him that we did not want to move the boiler and he said there was no need to move the boiler. On the second visit from their surveyor we were advised that the conservatory could not be build...
Complaint comments Comments Complaint country United Kingdom Complaint category Window & Door Installation

Weather Shield Windows - Horrible windows and customer service

Posted: 2014-07-21 by    Elworthy
Complaint Rating:  0 % with 0 votes
We built our dream log home four years ago. Weather Shield came with the package. Three large picture windows now have broken seals. I tried emailing, no response. I finally got the warranty lady on the phone. She was down right annoyed I was even calling because supposedly I was in some kind...
Complaint comments Comments Complaint country United States Complaint category Window & Door Installation

Window World of Altoona - Love Door....Service not so much!

Posted: 2014-07-16 by    T. L. H.
Complaint Rating:  0 % with 0 votes
In July of 2012 I had window world come and replace a sliding glass door. I love my new door, it's awesome...I can't say that for the service I've received.

I called window world in early 2014, because I have a severe draft coming in (which I had to shove towels...
Complaint comments Comments Complaint country United States Complaint category Window & Door Installation

Plantation shutters - C****y craftsmanship

Posted: 2014-07-09 by    Susang1966
Complaint Rating:  0 % with 0 votes
Plantation shuttersBelow are pictures of plantation shutters that I ordered from Lowes in Knoxville Tn off of Chapman Highway( which they sub contracted blind ambitions) This is the 6th pair that has been put on my back door. I have a contract with Lowes that is 100% satisfaction guaranteed. When the 5th pair...
Complaint comments Comments Complaint country United States Complaint category Window & Door Installation

Window World - Bait and switch - poor service

Posted: 2014-07-08 by    RW14
Complaint Rating:  33 % with 3 votes
Salesman came to our house twice to provide an estimate. He gave us his final price, I gave him two separate deposit checks one for a door and another for 5 windows. Three weeks later I had not gotten a start date or design info requested by our HOA. The sales guy told me he would get it. Finally...
Complaint comments Comments Complaint country United States, Florida, Tampa Complaint category Window & Door Installation

Castle Windows - Completely inept at business

Posted: 2014-07-02 by    birdiexris
Complaint Rating:  0 % with 0 votes
We purchased 15 windows, 1 bay window, 1 front door with transom, and 1 rear sliding door from Castle. Nearly $17K if i remember without my receipts in front of me. We did it in 3 separate jobs. Top (9), bay window, bottom and doors. When we did the tops, we went through their "sales guy"...
Complaint comments Comments Complaint country United States Complaint category Window & Door Installation

Anderson Renewal - Unfair business practice

Posted: 2014-06-28 by    Michelle222
Complaint Rating:  0 % with 0 votes
I called to schedule an appointment for a consultation to replace windows in my home. They refused to even schedule the appointment unless my husband would also be home. I am the original home owner and my husband trusts my decisions when it comes to remodeling. They refused to even consider...
Complaint comments Comments Complaint country United States Complaint category Window & Door Installation

Window World - Very unprofessional

Posted: 2014-06-24 by    Camerons
Complaint Rating:  100 % with 1 votes
where to start... first off we had them here to order 8 windows, including a sliding door. When they arrived with our windows 2 of them were not the right size, had to reorder those 2. Then they installed the sliding door, two different panels, one with grids and one clear, (they didn't...
Complaint comments Comments Complaint country United States Complaint category Window & Door Installation

Supaglazing - Appalling service / installation

Posted: 2014-06-16 by    Adamh1977
Complaint Rating:  0 % with 0 votes
Two years of ongoing issues and false promises has led me to this - email sent to Supaglazing - but I am not expecting any resolution from them!

I write to you to inform you of my overwhelming dissatisfaction with both the quality of the installation of my double glazed windows...
Complaint comments Comments Complaint country United Kingdom Complaint category Window & Door Installation

gwshutters.com - They took money for services and windows and vanished

Posted: 2014-06-14 by    Gusin82
Complaint Rating:  0 % with 0 votes
My mother ordered windows from the company www.gwshutters.com. The tech arrived and took measures of the windows. After that he told my mother to pay for the services in advance and waited about 2 weeks. She paid, but no receipt or confirmation info. They simply tricked out of her money and...
Complaint comments Comments Complaint country United States, California, Lake Forest Complaint category Window & Door Installation

Larson Doors - Unable to contact get help

Posted: 2014-06-03 by    Jerry21
Complaint Rating:  0 % with 0 votes
I bought a new 36" Larson Storm Door from Lowe's. The package contained a 32" Drip guard for the top of the door which leaves a large gap. I have tried to call but no option to talk to a live person. I have left messages and 2 emails over a period of a week and have yet to be...
Complaint comments Comments Complaint country United States Complaint category Window & Door Installation

Safestyle UK - Harassment

Posted: 2014-06-02 by    Parker28
Complaint Rating:  100 % with 1 votes
Safestyle offered myself and my husband a no obligation quotation for our windows. After coming to our home to give us a quotation, they walked out without providing one as our son was too noisy for them. They then rang us and asked if there would be a time when our son would not be home so...
Complaint comments Comments Complaint country United Kingdom Complaint category Window & Door Installation

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