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Window & Door Installation Complaints

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Renewal By Andersen / Exterior glass pane severe staining

Tm
tmaron on Jan 15, 2017
Renewal By Andersen21-22 windows bought, half in 2010 and remaindering 201.Both batches show window staining which look like dirty water sprayed on exterior surfaces, This does not come off with the regularly available glass cleaning products. The service technician tried to clean and was not able to effect...

Sierra Pacific Windows / Windows imploding

Di
Disappointed Mark on Jan 10, 2017
I have installed a whole house full of expensive windows that are now starting to implode. The first one took me by surprise. After the second one, I started to expect more to follow. It is very disappointing as these were expensive aluminum clad wooden casement windows, not something that...

Costco Wholesale Corporation / Windows and doors

Sa
SarahCio on Jan 8, 2017
I ordered a new front door from Costco. It came to over $3600. Costco's policy is to pay in full which we did. Unfortunately the door has not been installed and it has been 11 weeks. We have inquired as the installation was supposed to be completed three weeks ago. Costco will not...

Window World / The caulking used has black mold on all windows

Gl
Glenn Kane on Jan 5, 2017
We chose Window World to do our replacement windows because of their reputation. Thirteen windows where installed in September of 2015. We noticed in August 2016 that all the caulking had turned black. We tried to clean with all type of cleaners but to no change. We notified Window World...

Menards / Hurt my son due to menard's negligence

Gy
Gyalpo on Jan 5, 2017
My son was hurt badly when a door that was leaning with another door tripped and hit him on his forehead. He was with me. It was menards negligence. The doors were not secured right and it could have hurt anybody. Unfortunately it was my son, who has to deal with a big scar on his forehead...

Lowe's / Door installation

Jr
jrich on Jan 2, 2017
Lowe'sI paid Lowe's to install a door for me. Everything seemed fine until I went to paint everything a few days later. Only half of the door had caulking on the inside. On the outside, the wood was very damaged and the caulking on the seams was split. There was a half inch gap between the wood...

Taco Cabana / Never getting the order right

Jo
Joe lee Jayme IV on Jan 2, 2017
My daughter's seven and nine years old love tortillas from Taco Cabana and we go there almost every day for tortillas and most of the time they're always screwing something up we usually ask for refried beans with no cheese and they still put sheets today is January 2nd 2017 we went to go...

Safestyle UK / Safestyle-Windows.co.uk / Patio doors

Su
Susan Watson on Dec 23, 2016
Safestyle UK / Safestyle-Windows.co.ukBought new front door and replacement patio window in November 2016. Instalation date a day late . I was told that a product fault was seen in the patio doars and that new patio doors were to be made. This would cause a 24 hrs delay in the fitting. They duly came and fitted the door...

RenewaL by Andersen / Double-hung windows and casement windows

Ki
KimGail on Dec 19, 2016
We had these windows installed throughout our entire house on December 28, 2015. They have always leaked, especially at the bottom and the middle of the double-hung windows where the two sections meet. Even the four casement windows leak around the edges. When I got up this morning...

Mortgage Relief Solutions / Lack of response to email correspondence

Dm
DMCross on Dec 16, 2016
I have been trying to get answers to basic questions in regards to the whereabouts of my Deed Transfer Paperwork, when my Mortgage Account will be up to date and when payment will be made to the HOA of the Property I just signed over. I have already taken a hit on my credit score because...

Safestyle UK / Quote

S1
S1990 on Dec 14, 2016
A man came round for a quote for a new front door. First of all, he was really early, and second of all, he was very rude. I explained to him that I wanted a quick quote, but he kept trying to walk off into my house, presumably to lure me to sit down in the living room. I told him I didn't...

Renewal By Andersen / Financing

Wi
windowman on Dec 10, 2016
Renewal By Andersen promotes in their advertising and with their sales reps what is called same as cash financing. They offer no payment no interest " deals " for one year to close the sale. What is not mentioned is if you do not pay the entire amount of the loan within that year, you will...

Renewal By Andersen / Double hung windows leak cold air

Ga
Gail Lotzer on Dec 9, 2016
On 10/26/16 I had 6 double-hung windows installed in my farmhouse. This past week we had two days of nasty 35 to 50 mph winds & the windows were definitely leaking air.. mostly in the slides so I texted my saleslady & the next day a window tech did come out and insert plugs, some foam...

Pritpal barnala / Food

Ba
Barnala on Dec 8, 2016
Pritpal barnalaHi me and my friend on 12/08/2016 visit tims for the breakfast we order 2 steeped tea nd a wraps while i was drinking my tea a big solid plastic thing in my mouth i attached the photos also tims located in milton esso gas station on james snow and highway 25 i love tims every morning i...

Weather Shield Windows / Windows

La
larzbr on Dec 5, 2016
I have weather shield windows (Visions line) and the latch failed. Weather shield refused to fix the problem even though the window was under warranty. They offered to pay for the latch but said I was responsible to pay for all labor to fix their faulty window. They just passed me off to a local company which would come and look at the problem for $85.

Majic Window / Entry door quote

No
noicoach on Dec 1, 2016
This company doesn't honor their commitments. They randomly knocked on my door and offered to give me a quote for my front door. They sent a salesman out the next day and he spent 3 hours at my house to quote a door and had to call the manufacturer 6 times to get product information. I ended...

Renewal By Andersen / Advertising issues

Wi
windowman on Nov 24, 2016
Renewal By Andersen is marketed thru franchises. In The Greater New York State Capital Area and The Hudson River Valley Area these windows are sold thru Eric Minkiewicz. Here is some facts you should know: 1 ) RBA has their own Andersen Window while all the other retail outlets - Home...

Window World/Hughesville PA / Replacement windows

Me
metsfan1967 on Nov 6, 2016
We had a salesman come to our house in the summer of 2016 to give us a quote. I truly believe when he saw I was a woman making the decision alone, he knew he could pull a fast one and led me to believe I was getting the 7 windows that I showed him & he measured. Instead, he only listed 6...

CertainTeed Corporation / Window seals

Ca
carly Rivas on Nov 4, 2016
CertainTeed CorporationI am the second owner of my home. The windows I am referring to were installed in 2005 and 22 out of the 24 CertainTeed windows seal are bad. I filled out the warranty claim for and was denied they state my home is a commercial building and the warranty was up 9 months ago. I have a two...

Window World / Storm door install

Ch
christlieb8099 on Nov 3, 2016
It has been 15 months since we had our windows and storm door installed. The windows are great. The storm door not so much. First of all the door is not as described in the brochure. The door is cheaply made and not as good of quality as the door i have from Lowes. Secondly my storm door...
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