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They can't make glasses according to the prescription, they gave me a return label addressed to a prison in Ohio, they offered a refund but haven't given it, and then when I though all was done they sent me another messed up pair of glasses that still isn't close to my prescription...

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Ordered glasses June 24, wrong prescription arrived early July; checked by my opthamologist, returned with notes and their prepaid mailing label. One month later, no info, , phone calls by me produced response that Rx was correct, and they were still holding glasses. 3 days of repeated attempts...

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Ordered prescription sunglasses last week in July. It's nearing the end of August and they still have not shipped. They give a different excuse each time I contact them -- when I can get through. Usually it's "they didn't pass inspection and had to be re-made." Well,...

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For the second time in two years I took my son in for his exam. Last year I made an appointment for him and they forgot about us and it took over two hours. They apologized and I just thought it was a bad day and left it at that. That is until today, I again made an appointment. We were there...

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This is not a total complaint--yet. I am giving this a chance, but am prepared to have to fight.

Went to America's Best today to pick up my daughter's other pair of glasses. Have to say--great deal, couldn't beat it! However, she got her eyes tested elsewhere.

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I called every other day to see if my order was ready. I was serviced on 05/12/08.i called the morning of 05/27/08 to see if my order was ready, then I was informed that the frame I wanted was out of stock, so I had to go back and select another frame. Mind you no one called to let me know the...

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I purchased the 2 for one deal. I did pay for the extra coverage (3yrs.). I was living in Metairie, LA at the time; I moved to Maryland soon after. I went back 6 months before my "3 years" for Mardi Grass, so I took both glasses with me so I can get them fixed/replaced.

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After the initial rude treatment for not ordering all the extras they try to force on you I finally received my glasses. They were the wrong prescription.

I called and they said to bring them back for a refund the next day. When I got there I was told, very rudely, that I would...

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I spent FIVE weeks trying to get a refund on a return. They double-charged me, had mysteriously no record of my return, and basically lied to my face. I called Customer Service over and over and no one was ever available to help me, they were always "in meetings". The customer service...

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Eyeglass World is a POOR EXCUSE of a company and should be PUT OUT OF BUSINESS. I purchased glasses over 2 months ago and was told to allow 3 weeks...never received call and when I called, I was told that because of my strong prescription I had to select new frames from the selection THEY CHOSE,...

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I bought a pair of glasses with Transitions lenses here in Mobile on May 6, 2008 -- they were charged to my credit card that very day. I was told it would take approximately 14 days for them to be ready. I called after a week and after two weeks and they were not ready. After three weeks I was...

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I went for an eye exam on June 19, 2008 at the EyeGlass World location at 44 E. Grand avenue in Chicago, and ordered a pair of glasses. The total price was about $275, and they said that it would take about 10 days to deliver the glasses.

I decided to charge the glasses, but since...

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I phoned the Melbourne, Florida Eyeglass World on Sept 12, 2008. I told the woman who answered the phones that I had printed their "1 Pair of Glasses Only $29" coupon off their website.



I asked her if they had glasses in that price range. She said that...

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Here is my letter sent to corporate and my cc is denying their charge:
This is a receipt for the mail you sent to
<customerservicevch@eyeglassworld.com> at 8/5/2008 10:03 AM

This receipt verifies that the message has been displayed on the recipient's computer...

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Last Friday I went to a clinic where the physician told me I had a form of contact dermatitis requiring steroids. He wrote a prescription and referred me to an eye doctor to rule out glaucoma.

The eye doctor diagnosed my condition as contact dermatitis, did a glaucoma test and...

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I am an American living in Germany at this time. I have been to Croatia on vacation and went to Trieste, Italy. I thought it is a great opportunity to buy new frame . My husband bought a sunglasses for him and our son, and I bought frame for myself. A Sales Associates took one frame out of a...

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I purchased an expensive pair of Hugo Boss eyeglasses less than a year ago. They had scratched within 2 months and yesterday the side stem fell off. Never had a pair of glasses that were so poorly made....

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This so called Dr. Lantman is horrible and rude to his patients and I have heard him now on two different occasions yelling at staff and saying rude things to his patients. Stay away from this "Dr.Lantman"...

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I recently purchased the Lens DRx and it is not what it claims to be. This product is a rip-off and should be taken off the market. I wish I had done my homework a little better before wasting my money on this product as I have since found other who are equally dissatisfied with this product....

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Lens.com is not an honest seller. I will not do business with them. They gave out fake coupon codes to trick people to order from them. When you enter the coupon code, the shopping cart shows the coupon is accepted and shows the amount of the discount, but when you pay attention, you’ll...