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Sent order Feb. 21, 2009 . Order went in with wrong tint for sunglasses. I e-mailed them right away and followed up with a phone call in the morning. Was assured the order would be changed. Took six weeks for them to send the glasses and what a joke. Not only was the tint on the sunglasses wrong,...

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Ordered new glasses through www.39dollarglasses.com in May 2009. They arrived soon after but were the wrong prescription. I called and was told to send them back. After not hearing from them for a few weeks, I called and was told the glasses had failed inspection and that new ones would be made....

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i complained earlier about my glasses purchases in june 2008 that have now cracked 3 times. the pearle vision person i spoke with today, december 21, 2008 has agreed that they should be replaced, so i wish to withdraw my complaint at this time...

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Placed order by phone on January 29th 2009. They received payment by
US Postal oder and posted February 5th, 2009. After numerous phone calls
and emails to them here is is February 21st, 2009 and still no glasses ...
nor any followup emails by them or phone calls. (Which...

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Ordered glasses on January 29th, 2009, sent postal money order same day. They said they recieved it on Feburary 5th, 2009, said posted on February 10th, 2009. This was a duplicate order from a prescription aproximately 6 months prior to this order - nothing had changed with the presription as...

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They can't make glasses according to the prescription, they gave me a return label addressed to a prison in Ohio, they offered a refund but haven't given it, and then when I though all was done they sent me another messed up pair of glasses that still isn't close to my prescription...

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Ordered glasses June 24, wrong prescription arrived early July; checked by my opthamologist, returned with notes and their prepaid mailing label. One month later, no info, , phone calls by me produced response that Rx was correct, and they were still holding glasses. 3 days of repeated attempts...

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Ordered prescription sunglasses last week in July. It's nearing the end of August and they still have not shipped. They give a different excuse each time I contact them -- when I can get through. Usually it's "they didn't pass inspection and had to be re-made." Well,...

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I ordered glasses from 39dollar glasses, they were highly reflective on the outside, I had to send them back. I had to pay to get them redone (which I didn't think was fair) and whenever I called their customer service line, no one answered....

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I have ordered from 39dollarglasses in the past with no problems. I purchased another pair in September but decided to spend the money on a pair of transitions lenses. Shipped out promptly and received promptly. Upon receipt, I did not like the frames on me (how can you truly tell online?) and...

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Company advertises refund for mistakes. Yes, I did order a minus number instead of a plus, but did not open anything when saw mistake on arrival, called immediately.
It is now almost 2 months. They charged me for both wrong ones and right ones of course. I call repeatedly and they tell...

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Dr Sylvester is a THIEF. They won't tell you that it's NONE refundable if something wrong with your order or glass. They won't return the $ to you and yes, if they exchanged, but they will ask you to pay more on the exchange item. Please read the my story. At first we thought...

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My credit union Associated Credit Union located in Norcross GA has marketed this plan to its members.
I have been calling the Wellness Extras plan since December 2008 trying to get membership information and a membership card. The plan offers discounts on vision, dental, prescription...

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For the second time in two years I took my son in for his exam. Last year I made an appointment for him and they forgot about us and it took over two hours. They apologized and I just thought it was a bad day and left it at that. That is until today, I again made an appointment. We were there...

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I just wanted to air some complaints about my recent visit to America's Best. This was my first time there and it will be my last. I went there with an open mind because I know plenty of people who have gone to Binyon's and other similiar places with no complaints so I thought I would...

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I was given a price of $380.00 for one pair of single vision and one pair of progressive bifocals including exam. They refused to give me the price for just one pair of either kind. After asking 3 times with no answer I asked for a copy of my prescription. I was told because I wasted so much...

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This is not a total complaint--yet. I am giving this a chance, but am prepared to have to fight.

Went to America's Best today to pick up my daughter's other pair of glasses. Have to say--great deal, couldn't beat it! However, she got her eyes tested elsewhere.

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I called every other day to see if my order was ready. I was serviced on 05/12/08.i called the morning of 05/27/08 to see if my order was ready, then I was informed that the frame I wanted was out of stock, so I had to go back and select another frame. Mind you no one called to let me know the...

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I purchased the 2 for one deal. I did pay for the extra coverage (3yrs.). I was living in Metairie, LA at the time; I moved to Maryland soon after. I went back 6 months before my "3 years" for Mardi Grass, so I took both glasses with me so I can get them fixed/replaced.

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After the initial rude treatment for not ordering all the extras they try to force on you I finally received my glasses. They were the wrong prescription.

I called and they said to bring them back for a refund the next day. When I got there I was told, very rudely, that I would...