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Utility Services Complaints

Sort Complaints by: Date | Alpabet

TXU Energy

Posted: 2008-07-23 by Sean [send email]
Is this legal?
Complaint Rating:  100 % with 1 votes
I have been a customer of another company for almost a year. I live in a house, with a garage apartment behind me. At the beginning of June, when somebody moved in to the apartment, they mistakenly gave TXU my address instead of the apartment address (which is only my address with a "1/2"...
Comments United States Utility Services

Dynowatt

Posted: 2008-07-23 by Johns [send email]
Misleading in rate quote
Complaint Rating:  0 % with 0 votes
Dynowatt increased my electrical rate from .14 to .25/kwh in one month without notice. In their Contract Agreement, there is a clause which states that their rate will be a least 10% below the "rate to beat" in our area. The rate to beat last month was 18 cents/kwh. Avoil this company...
Comments United States Utility Services

Consumers Energy

Posted: 2008-07-23 by Nathan Hart [send email]
Lack of Service
Complaint Rating:  0 % with 0 votes
I have been attempting to contact Consumers Energy since the 14th of July to have service connected to my home in Saint Helen. Service was disconnected and the meter was removed from the house because the hub connecting the mast to the meter box was broken (it had been broken for several years)....
Comments United States Utility Services

Florida Power Light

Posted: 2008-07-19 by Marlene [send email]
Deposit requirement and pay in cash every month
Complaint Rating:  0 % with 0 votes
I am glad that a lot of individuals and citizen are doing something to STOP THE FPL's ABUSE, they are not doing much to help consumers, because they know they have us in there hands. They are the only provider of power and light and they can control us. I wish them to have some continuousness...
Comments United States Utility Services

Eureka Forbes

Posted: 2008-07-19 by R R Katkam [send email]
Faulty equipment
Complaint Rating:  0 % with 0 votes
Recently one month back I brought water filter from Eureka Forbes Aquaguard, Model - Gold Nova. The instrument was faulty from the time of installation, the on-off button was not operational, I complaint the same to in installation engineer at the time of installation, but he refuse to take...
Comments India Utility Services

Amigo Energy

Posted: 2008-07-18 by Jan Atkinson [send email]
overbilling
Complaint Rating:  100 % with 5 votes
The company overbilled and lied about it. Amigo attempted a verbal settlement amount and when
I demanded a written settlement I was told my service was to be terminated unless I completely complied with the demand of payment by moneygram, no credit or debit cards accepted, knowing I was...
Comments United States Utility Services

Ambit Energy

Posted: 2008-07-17 by Stoddard [send email]
They’re incompetent
Complaint Rating:  75 % with 4 votes
I switched to Ambit Energy to save money on my electric bill and to make money promoting it as it is offered through multi level marketing.

I put my residence and numerous investment homes on Ambit plus a boat load of friends and relatives. It cost $350 to become a rep and 1 year...
Comments United States Utility Services

Direct Remit GTL, AL

Posted: 2008-07-16 by Marjorie Atkins [send email]
Wont Close One Account and Open New One, I moved for christ sake
Complaint Rating:  100 % with 1 votes
I have been trying since mid June to have new service put on my phone. Well it first starts with them saying my hubby hasnt tried calling the line and that was a (LIE N A HALF). This went on for 2 weeks almost. Finally after me calling them a few times, I get the Automated thingy to accept calls...
Comments United States Utility Services

eTricity electric co.

Posted: 2008-07-15 by EDWARD L. HAMILTON [send email]
co.went out of business refused dep.
Complaint Rating:  100 % with 1 votes
I recently found out that the co. went out of business that was a shock I never recieved a letter about the change therefor I need my deposit you can call me at 832-207-4739/ or leave message at this e-mail address donyac@att.nrt...
Comments United States Utility Services

Gexa Energy

Posted: 2008-07-15 by Russr [send email]
65% hike in 3 months for renewable plan
Complaint Rating:  100 % with 2 votes
In this time of energy crisis in the country, why is Gexa escalating prices of "100% Green", renewable resource plans? I signed up with Gexa in January, 2008. My (variable) rate in April was 10.62c/KWh. June's bill reflected a rate of 17.51!!! That is a 64% increase in 3 months!
Comments United States Utility Services

Affordable Power Inc.

Posted: 2008-07-14 by Matt [send email]
Organization has no ethics
Complaint Rating:  50 % with 2 votes
I hate writing complaints about companies because I am actually a really nice guy. However, I believe I must report to the entire world how bad Affordable Power Inc. treats its contractors and customers. I am a former associate of Affordable Power and also one of its former customers. Below...
Comments United States Utility Services

Dynowatt

Posted: 2008-07-14 by Amanda White [send email]
Contact the BBB
Complaint Rating:  100 % with 1 votes
I originally filed this under Dynowatt/Accent Energy and it didn't get put under Dynowatt so I am refiling it just under Dynowatt so hopefully it doesn't get missed.
File a complaint with the BBB in Ohio. I just did and there are numerous complaints against Accent Energy for...
Comments United States Utility Services

Dynowatt/Accent Energy

Posted: 2008-07-14 by amanda white [send email]
Contact the BBB
Complaint Rating:  0 % with 0 votes
File a complaint with the BBB in Ohio. I just did and there are numerous complaints against Accent Energy for these sudden rate hikes in Texas. Its shows that some of these billing issues have been resolved so maybe the BBB is doing something about it where as it does not appear that the PUC...
Comments United States Utility Services

Dynowatt

Posted: 2008-07-12 by queencastle [send email]
Dynowatt fraud and rip off
Complaint Rating:  100 % with 1 votes
I am having a billing problem with Dynowatt. My bill last month was $585 dollars. The bill I jut got today is $646 dollars. I'm a single mom so this hurts a lot. I have two more weeks until my switch to another provider takes effect and am stuck paying these high bills that I can't...
Comments United States Utility Services

Dynowatt

Posted: 2008-07-12 by queencastle [send email]
Fraud, scam and rip off
Complaint Rating:  0 % with 0 votes
I am having the same problem with Dynowatt. Their attitude is bend over with no vaseline. My bill last month was $585 dollars. The bill I jut got today is $646 dollars. I'm a single mom so this hurts a lot. I have two more weeks until my switch to another provider takes effect. It really...
Comments United States Utility Services

AT&T Uverse

Posted: 2008-07-11 by crftyldy1219 [send email]
Service
Complaint Rating:  100 % with 4 votes
I applied for the Uverse services from AT&T. I have had cell phone service with them since they first took over Cingular. I have over $200 in cell and data services for my two sons and myself. I found that when I had moved I had an old home phone cell bill so paid that $69 bill that I was...
Comments United States Utility Services

CenterPoint Energy

Posted: 2008-07-10 by Robby [send email]
Price gouging
Complaint Rating:  50 % with 2 votes
The adjusted rate on my gas bill is 2700% more than my base rate. I was told the adjusted rate is the cost of the transportation of the gas from the supplier to my house, in other words, their cost of doing business. Why do they have the right to pass on their cost of doing business to the consumer?...
Comments United States Utility Services

Dynowatt

Posted: 2008-07-09 by Jamessammons [send email]
Doubled rates in one month
Complaint Rating:  67 % with 6 votes
In the last six months dynowatts rates have not gone up more than a penny per kwh... until last month when they shot our rate up from .164 to .248 (66%) When I finally got them on the phone, the csr would not talk about negotiating the rate. "You have been charged for the energy used"...
Comments United States Utility Services

Center Point Energy

Posted: 2008-07-08 by sank8 [send email]
Terrible service
Complaint Rating:  0 % with 0 votes
Center Point Energy made me wait a month for the installment of the utility gas service. The reason is that they need the customer to accommodate to them. They cannot give you a specific time when the person that will install the service will be at your home. You have to wait the whole day for...
Comments United States Utility Services

Dynowatt

Posted: 2008-07-02 by Broke inTexas [send email]
Rip off
Complaint Rating:  100 % with 6 votes
Below is part of the complaint I just mailed to PUC Texas. I'm switching to Reliant Energy, Call them, they have 10% off Summer with $75.00 credit, 14.22 & 15.8 locked in rate for 2 years. Takes 3 weeks to change so I will be eating P&J for 2 months. And no service fee. You have...
Comments United States Utility Services

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