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Utility Services Complaints

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Hotpoint / Indesit fridge freezer

Nat L on Jul 20, 2016
We purchased an indesit fridge freezer in July 2015, within the last 5-6 weeks we have had 3 engineers out to fix our fridge and the problem is still occuring!! The temperature is reading 16°c this has cost us alot of money as all meat etc has gone off each time, it has cost us money in phone...

ABC Cargo / ABC Cargo Chating/Not Delivering Cargo

Shakul Hameed on Jul 20, 2016
We sent through abc cargo last year june 2015 valuable things (awb a 821164) till time not reached, no one responding landline calls and mobile calls, lot of peoples are affected in saudi arabia, please take necessary action immediately.

Veridian / Electricity

Veridian Unbelivable on Jul 15, 2016
There is dishonesty and flaw in their system. Their smart meter over state usage almost routinly. The send you notification of daily usage then increases it up few days after. Maybe there is some fraud embedded or facilitated at their choosing and is not being routed out .

City of Buford Gas / Unfair Practice of Deposit requirements

anb123 on Jul 7, 2016
I have been a customer in great standing with City of Buford Gas for 13 years. I called today to transfer my service to a new address. I was told there would be a $235.00 deposit added to my first bill and there was no way to waive this fee. I thought I would check other companies for a...

PSEG / Outrageous charges

AIV on Jul 7, 2016
This morning I opened up my PSEG envelope and was shocked to see the amount I was charged of $819.14. My fiancé and I are the only ones occupying this home and we both have full time jobs, so we are rarely home. Last month we updated our electric panel and as a result had to replace the meter...

Allconnect / False representation of service and illegal hard credit run

Sidy on Jul 5, 2016
I was referred and transferred to an All Connect agent after setting my utilities with PGE. The only reason why I even heard of them and accepted the transfer is because PGE (which I have to trust as a utility) transferred me there. From there, the All Connect agent said he could help me...

Teco Peoples Gas / Gas Shut Off

Cristina Gomez on Jul 5, 2016
On June 29, 2016, Teco had order to come to my house and shut off the main valve in order to proceed with a termite fumigation. According to customer service, the technician on call showed up at my property and when he sar the tent on decided not to proceed. The tent had been widely opened...

Duke Power / Road Hazard caused by Duke power

Walter D Williams on Jul 1, 2016
We live on the corner of Piedmont Golf Course Rd. and Old gunter road. Duke Power decided they were going to trim our trees again. So far we are the only ones on Piedmont Golf course road that has been picked on. There are multi homes with trees in power lines a lot worse than ours. They...

APS (Arizona Public Service) / asking for a larger deposit after account has been in service for over 10 yrs

kati clark withnell on Jun 30, 2016
I recently received a request from APS, to make a deposit of $465.00 in order to continue my service with their company. This would be on top of the $250.00 - $275.00 monthly bill. The reason for the request is that due to 3 late payments with in 12 months. Because of recent financial...

DSTV / Unable to downgrade

Aleciarc on Jun 29, 2016
Why is it that when one wants to upgrade it can be done at any part of the day or night and any day of the month, but when one wants to downgrade you can only do it on the day of your debit order and you have to make the full payment even though you are downgrading for the new month. I had...

BES Utilities / gas and electricity

terry king on Jun 28, 2016
BES are dishonest, I can say this without fear of retribution because OFGEN already fine them for misrepresenting their product. I wanted out from my contract with this company the day after agreeing as i told them i was very sick and they were very pushy and i just went ahead thinking...

CenturyLink (Previously Qwest)​ / Internet service and billing issues

Horse-gal on Jun 22, 2016
Since November 2015, Centurylink autopay has failed to work after I removed Verzion from my bundled bill. I have spent hours trying to get this resolved to no avail. I have all my monthly bills on autopay as we travel. I first realized it was no longer working when they disconnected my...

City Power / Refund of money

Cecile Joyce on Jun 17, 2016
On 4 January 2016, I mistakenly try to buy electricity from City Power for R600.00 by EFT? . When I realized my mistake I contacted one of their local branches who gave me the name and number of the Ophirton branch who deals with electricity. I was passed on to a lady called Juliana, who I...

Time Warner / digging

Susanbt on Jun 16, 2016
We had decided to change our internet provider, but did not have a cable line so asked Time Warner to call my husband to set up an appointment to dig on a Wednesday or Saturday since my husband was home on those days and knew where lines were buried. They did not instruct us that we needed...

FGUA / Excessive reconnect fees. Gouging

Shelby Conecpcion on Jun 15, 2016
I was wrong in not paying my bill on time no excuse, but to charge a $125.00 reconnect fee when I paid the same day of disconnect and waited till the next morning to be reconnected instead of getting hit with another fee of $65.00 to reconnect that day. I have never missed paying or been...

City Of Tshwane / No assistance, Poor service delivery, power outage due to electrical fault on municipality side

ivasonb on Jun 12, 2016
I reported power outage on Saturday 11th June 2016 and no assistance to date. the fault is on the municipality side where the electrical wires are blown in the power box. My account number is 3319573041. I called and was given a reference number 119/11 and they said a technician will come...

Reliance Home Comfort / Hot Water tank Rental -- buyout

Nicklhj on Jun 10, 2016
We just moved in a house 2 weeks ago and noticed that the hot water heater is rented by Reliance. We have no contract or agreement with Reliance so considered to buyout. after we talked to three Reliance's representatives they told us with total cost of $1649.( Hot Water tank 1410 + Setup...

Direct Energy Regulated Services / Electricity turned off

Teresa Lessard on Jun 8, 2016
When we moved from a townhouse to our current duplex in the same town we were charged a $500 deposit for electricity and a $385 deposit for gas with Direct Energy Regulated Services. My husband was laid off work in February and I only work part time so we have been having a hard time...

Black Hills Energy / Energy service

Eight-0 on Jun 6, 2016
I moved into a new place on a month to month lease. The landlord did not pay utilities as agreed. I called when utilities got turned off and they tried to bill me for months that I was not in the house. I tried to work out a current payment since the date that I was in house as well a...

United Air Temp / Service

Kraig M on Jun 6, 2016
Once upon a time we were happy with this company, but that was over 6 years ago. They installed a unit in our home, then a unit in a rental property. Initial service was quite good. Then the bottom fell out. I do not know if it was a change in management, or simply that they had...
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