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Utility Services Complaints

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Surburban Propane Co / Propane Customer Service

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nbdmonk on Sep 29, 2016
We have been loyal Suburban customers for 13 years with auto delivery the entire time. We have run out of propane and the company wants to charge us a delivery fee of $150 with no explanation that yields any type of logic. I realize good people are hard to find, but the depths of their...

Duke Energy / Service

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DJS1982 on Sep 28, 2016
I've called Duke multiple times over their power line just laying on the roof of my house because their pole is leaning into my yard. They tighten it up and say they need to replace the pole, and it is going on 2 months since I last had to complain about it and the line just laying on my...

Duke Energy / Billing

Sj
SJWilkins on Sep 19, 2016
After receiving bill help, Bill Always increase's more! The last 3 months much higher billing. I called Duke energy, I'm told to turn my temp down. I have not changed anything, Although bill has increased.I called again today. After I received the bill. I Went to SS to receive help. Then My...

Schmidhauser Electrical / Bad service, liar, coward, incomplete work done, charging for work not done,

Sh
shammy3610 on Sep 16, 2016
SchmithauserElectrical gave me a quote in Demceber 2015, I then asked if they could still do at same price in August 2016 which they agreed to stating they would do the job that week, a week later they attended the house and did nothing however returned stating there would be further work...

KCP&L (Kansas City Power & Light) / Bill not correct

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Alan Adams on Sep 15, 2016
This is my 1st bill and I know I didn't use this much electricity I have checked with neighbors and then research on this apartment the reading is wrong and I am requesting a new meter because it is broken and they keep telling me the meter is fine I need help because this first bill is incorrect and it will stay and correct as long as the meter is wrong

Gas Metro Plus / Needed furnace repair / received appalling treatment from servicemen

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D.Heron on Sep 12, 2016
We are under a basic furnace repair contract with GasMetroPlus. For the second time in a year, we had a serviceman come and leave us shaking from the shock of his rudeness and inappropriate commentary. Last year, I was alone and the man took me from air duct to air duct telling me all the...

HomeServe / Shower repair

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johnjack1213 on Sep 12, 2016
Home Serve came and left by breaking shower cubicle. Home Serve called due to a water leak - engineer checked it and said shower needs to be sealed. Not there job to do it. The Shower unit being a whole unit had to be moved - cracked and broke the bottom half of it. Engineer apologised...

Duke Energy / Repair of outside light

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sharon hopkins on Sep 9, 2016
On July 28, 2016 I filed a report on my outside light. As of today, September 9, 2016, this light still has not been repaired. I have filed more than one report on this and each time have been told that the repair had been completed. The most recent one being yesterday, September 8, 2016...

Joanne Oyen / Meter change out/returned phone call delays/outrageous bill

Jo
Joanne Oyen on Sep 1, 2016
I received a phone message from FPL weeks ago advising that they needed to change their meter due to a malfunction. They advised that they had been unable to get into our yard due to the gate being locked from the inside. As I was concerned about an incorrect bill, I immediately called...

Southern California Edison - Electricity Utility / Overcharging and not letting disabled seniors make payments

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Lisa H Griffith on Aug 31, 2016
My husband moved to his home in 1996 with his Mother. I moved in the home in 1998. They paid a deposit of $200 when they first moved in. They bill was in my husband's and mother-in-law's name. I ended up paying the bill online. Fast forward to the present. My husband had a Spinal Surgery...

Georgia Power / Billing / added fees

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kitkat711 on Aug 24, 2016
Georgia PowerI live in a small ranch home in a shaded corner lot. During the summer days I keep the temp at 73-74 deg. I have had my home inspected for possible energy drainage & was told our home was solid. New energy efficient A/C system installed, and new roof put in when we bought the house 3yr...

Scotts Lawn Service Northern Virginia / Lawn services

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Scammed by ScottsLawn on Aug 24, 2016
Scotts lawn service of northern virginia is a big scam, watch your bill. They have been servicing my lawn for 3 years. Each january they send a service renewal notice and each year, I call them to cancel the lawn aeration and seeding from the scheduled services, and agreed to engage them...

Solar City / Solar panels not producing enough

Da
daniel schweiger on Aug 23, 2016
I live in Oceanside Ca, my Electricity bill in the summer from SDG&E were to costly my wife and I purchase panels from solar city in Nov. 2015 we had a contractor ENG, take a look and stated 18 panel would do the job. solar city sales stated your payment to SDG&E would go away. we would only...

Expert Mechanical / Double warranty fraud

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Genine Baker on Aug 16, 2016
On July 14, 2016 I had both my AC units cleaned and serviced. Both passed inspection. On July 30, 2016 my main unit went out. 12 hours later, the technician came and got it working. He said the wind had disconnected a wire. 15 minutes after he left, the unit was blowing hot air. The office...

Con Edison / Electric

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Karen Rand on Aug 15, 2016
Due to Con Edison cutting back on power I cannot cook in my oven with the air conditioner on. If I use certain appliances together the circuit blows and I have to keep resetting it. I have a bill of 575.00 for one month and they have the right to cut back on my usage. I don't have the right to not pay. Where is there justice.

POS Malaysia / Non receipt mails since month of july 2016

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SWLoo on Aug 11, 2016
I stay at Taman Murni, Batu 9 1/2 Cheras, Kajang, Selangor. Residents at this area are not received any snail mails since month of July 2016. As such, we been penalty for late payment of utilities bills and government related payment. Urge Pos Malaysia looking into the matter urgently. Thank you Ms Loo

Expert Mechanical / Poor Service

Ge
Genine Baker on Aug 11, 2016
On July 14 Jason cleaned our A/C units and said they were running fine. He did not get back to me about an estimate about a fan for the mini split unit. On Saturday July 30, I called at 12:20am because we did not have any air. Jason came at 11:30am that day and got the air working. He said...

Onslow county water / Water

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shaka locke on Aug 10, 2016
I don't understand why it taked this water company 5 seconds to take your deposit, and it takes them three weeks to give you the deposit back. That don't make no sense, have other deposits for out new place. Why do we have to wait three weeks for a water deposite before we can cut our new...

Waste Management (WM) / Trash collection

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LaurenSM on Aug 8, 2016
My husband resumed our trash pick up after us being away for a year. The bill was paid in full. Was told trash pickup would resume the following Monday, Aug. 1st, the usual garbage day. Monday came and the trash had NOT been picked up. I called them Tuesday, Wednesday and Thursday...each...

Tampa Electric (Teco) / High Electric Bill and Unethical Behaviour

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hbur1980 on Aug 7, 2016
7/14/2016 This is the WORST ELECTRIC company. I made my payments online and the/ website said payment processed. Few days later my light was cut off. I have a small apartment and pay so much each month. I ask for a breakdown of my bill and they said it's summer and your bill is going to be...
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