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Utility Services Complaints

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OEG - after nine pm door sales

Posted: 2014-07-30 by    chantalle asselin
Complaint Rating:  0 % with 0 votes
On July 29 at 9pm two men knocked on my front door. I did not answer because I had seen them across the street at my neighbours and I wasn't interested in talking. They knocked loudly several times. And then came to the side door and knocked on my window where my oldest daughter was sitting...
Complaint comments Comments Complaint country Canada Complaint category Utility Services

Geo Thermal Plus - furnace installation

Posted: 2014-07-29 by    BeckaS
Complaint Rating:  0 % with 0 votes
We hired Geo Thermal to install a new furnace in our home. Two employees came over and installed it just fine. Then our A/C was not working so we called Geo Thermal to take a look at it. They never answered the phone. After trying for 2 weeks to get someone from Geo Thermal to look at our A/C...
Complaint comments Comments Complaint country Canada Complaint category Utility Services

ComEd Electric - Bill to high during to vacation

Posted: 2014-07-21 by    provo312
Complaint Rating:  0 % with 0 votes
My family and I were out of town for 2 weeks and our electric bill was higher than the previous four months but over 300-400 kWh. My wife and I work from home so that energy wasn't being used. No TV or electronics were is use during this time. The weather was colder than normal and I use...
Complaint comments Comments Complaint country United States Complaint category Utility Services

Click Energy - bill

Posted: 2014-07-20 by    ninabenfell
Complaint Rating:  0 % with 0 votes
Click Energy sent me a massive bill for 2274 which was a massive increase to my normal 50 per month, when I called them the explaination I got was that for the last nine months my bills were estimated.
When I rang back to set up a payment plan I asked why the metre had not been read...
Complaint comments Comments Complaint country Australia Complaint category Utility Services

PALMCO - Biil to high

Posted: 2014-07-20 by    CRUZ LOYO
Complaint Rating:  0 % with 0 votes
This company estubieron calling my house every day and i do not finding by calling estubieron night i did not so much emphasis for spoke finme had to register with the good but they accept me and said that the savings to the next bill begin good nightmare began to top drew little but in the...
Complaint comments Comments Complaint country United States Complaint category Utility Services

Constellation - Fraudulent scam

Posted: 2014-07-17 by    Patricia Perillo
Complaint Rating:  0 % with 0 votes
On Weds. 7/16 at 6:00P.M. we were met at our residence by a young man who said that we were overcharged on our PSE&G bill and we were entitled to a $8.99 credit, plus a $25.00 bonus for the error that was made. We are both in our seventies and glad to hear that. The rep. took our gas & electric...
Complaint comments Comments Complaint country United States Complaint category Utility Services

Etisalat Al Shamil - Reconnection

Posted: 2014-07-12 by    J-U-Ice
Complaint Rating:  0 % with 0 votes
I have paid to have my Internet connection reconnected on the 1st of July. I have waited for 12 days now and still not one person has contacted me. I have raised a complaint a week ago and have called their "helpline" everyday since, and all I get is the same response every time, "that...
Complaint comments Comments Complaint country United Arab Emirates Complaint category Utility Services

Allegheny Power - Unfair estimated readings and high bill

Posted: 2014-07-10 by    Shauna Sanders
Complaint Rating:  0 % with 0 votes
Allegheny Power has billed 1, 800 for one month. Why? Because they have been estimating instead of getting their lazy ass out of the truck and read our meters. I have personally seen this as well as everyone else on my street that watched them estimate them and they report it and we get a high...
Complaint comments Comments Complaint country United States Complaint category Utility Services

Entergy Mississippi - Exhorbitant fees

Posted: 2014-07-09 by    Moon Hollow Farm
Complaint Rating:  0 % with 0 votes
I have been an Entergy customer in Mississippi for 14 years and have paid my bill every single month. In May 2014, I had my power shut off after confusion over a bill. The bill is so unclear that I didn't realize I had a small amount that carried over. When I received my June bill in May,...
Complaint comments Comments Complaint country United States, Texas, Como Complaint category Utility Services

Hmws&sb - overflow of drainage water on roads

Posted: 2014-07-03 by    raj ravula
Complaint Rating:  0 % with 0 votes
Dear Sir,

Overflowing of drainage water from Darzigalli to Kumarwadi & Mahalaxmi nagar since 4 days. But nobody is taking action on this.

In our kumarwadi & mahalaxmi nagar drainage pipelines are blocking and overflowing drainage water on street roads whenever...
Complaint comments Comments Complaint country India Complaint category Utility Services

Fish Window Cleaning - Partially completed the job

Posted: 2014-06-28 by    JustAGal
Complaint Rating:  0 % with 0 votes
I hired Fish Window Cleaning to clean the gutters and wash the exterior of the windows on my house. The gutters had not been cleaned in a couple of years, so a lot of leaves and other debris were hanging off the outside of the gutters -- a real eyesore. Fish charged me $249 to clean the gutters....
Complaint comments Comments Complaint country United States Complaint category Utility Services

NPower - bills tariff review of account

Posted: 2014-06-28 by    l cameron
Complaint Rating:  0 % with 0 votes
Despite requesting tar riff check, review of my payments and account check so I can make sure I am on the correct tar riff, my requests have been fobbed of with noreply generated emails Im disabled and a cancer patient, living on benefits Can someone please advise me how to get through to this...
Complaint comments Comments Complaint country United Kingdom Complaint category Utility Services

Entergy - Extra deposit

Posted: 2014-06-28 by    t.neihouse
Complaint Rating:  0 % with 0 votes
These people are trying to charge me an extra deposit, my lights were never shut off, also they just sprung this on me with no notification, and gave me not even 2 weeks to pay.If they insist on the deposit, fine but I need time.According to them if I don't pay they will send out a disconnect...
Complaint comments Comments Complaint country United States Complaint category Utility Services

Direct Energy - Customer service rep

Posted: 2014-06-27 by    Penny222
Complaint Rating:  0 % with 0 votes
I called to get my services disconnected. The first time I tried the line went dead. The. Tried again and got a customer service rep by the name of REN. We got through what we had set out to do. Then at the end of the conversation after our goodbyes...she thought I hung up. That's when...
Complaint comments Comments Complaint country Canada Complaint category Utility Services

Bounce Energy - Hidden fees

Posted: 2014-06-27 by    911bulldog
Complaint Rating:  0 % with 0 votes
Fees charged by Bounce were 10-12X more than previous company. Oncor charges averaged around $100 a month while average from previous company was under $10 a month.
When I called customer service I was told. "That is the cost of doing business with Bounce."
I ate the...
Complaint comments Comments Complaint country United States Complaint category Utility Services

ATT - ATT home wirless customer service

Posted: 2014-06-24 by    ATT Poor Customer Service
Complaint Rating:  0 % with 0 votes
Anytime I have to call ATT customer service for home internet it turns into hours. On Sunday night we noticed the internet was down. We called customer service. Three hours later going back and forth on the phone tree we found out it was suspended. Monday morning we called at 8am and after talking...
Complaint comments Comments Complaint country United States Complaint category Utility Services

CenterPoint Energy - Reconnection requirements and procedures

Posted: 2014-06-24 by    Radio-Guy-Mike
Complaint Rating:  0 % with 0 votes
I recently had to take a business trip to northern Kansas and was
gone for almost 6 weeks. Well I had paid all of my bills, utilities,
etc... Well at least I thought that I had. I had
overlooked the bill to Centerpoint Energy, Our Natural Gas provider, and the
result...
Complaint comments Comments Complaint country United States, Texas, Houston Complaint category Utility Services

Direct Energy-Protection Plan - Billing / harassing

Posted: 2014-06-22 by    GR000
Complaint Rating:  0 % with 0 votes
Had direct energy protection plan in my old house, called them in April 2013 to cancel it as I purchased a brand new house in Milton. CSR asked and I explained her that brand new home already have warranty from builder, she understood and cancelled without explaining or telling me any charges...
Complaint comments Comments Complaint country Canada Complaint category Utility Services

Ambit - service billing

Posted: 2014-06-21 by    Barry Jenkins
Complaint Rating:  0 % with 0 votes
This company doesn't send invoices - bills. Also doesn't send late notices. (You have to log into their website to get these) But turns your power off with out notice, tthen forces you to pay large fees to have the power turned back on. their customer service is very poor. they do...
Complaint comments Comments Complaint country United States Complaint category Utility Services

ComED - Inaccurate meter readings

Posted: 2014-06-20 by    TYCHI
Complaint Rating:  0 % with 0 votes
From March 2013 thru Feb 2014 my average kWh used per month was about 705. In March 2014, I received a bill stating my kWh had jumped to 1500 for one month! I called Com ed and advised this had to be an inaccurate reading. I was advised someone would come out and look at it, but I had to pay...
Complaint comments Comments Complaint country United States Complaint category Utility Services

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