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Utility Services Complaints

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Nyseg - Shut off service without any prior notice

Posted: 2015-04-20 by    tanyale
Complaint Rating:  0 % with 0 votes
My service was shut off at 10 am this morning for a non payment of 100 on a 600 bill. I called them immediately and made payment. It is now 8:18 pm and I still have no service. I could not make dinner for my children, we have no water to drink, can not use our bathroom. How is this legal? I...
Complaint comments Comments Complaint country United States Complaint category Utility Services

Ontario Energy Group Tankless Water Heaters - Lack of Service Tankless Water Heater

Posted: 2015-04-20 by    nohotwate
Complaint Rating:  0 % with 0 votes
Ontario Energy Group actively promotes the use of the tankless water heater which I installed and I continually have problems and have been without hot water for weeks. Now OEG is saying the wrong unit was installed and I will have to go from paying $35 per month to $119 which I refuse to do....
Complaint comments Comments Complaint country Canada Complaint category Utility Services

Delmarva Power - Higher bill then ever before

Posted: 2015-04-16 by    madabout you
Complaint Rating:  0 % with 0 votes
My bill has tripled now that they put a smart meter in. It doesn't make scents that we are paying for these meters I believe they need to check everyone of the meters. I believe they are worthless it wasn't anything wrong with the old ones it just another way to get money from the...
Complaint comments Comments Complaint country United States Complaint category Utility Services

Georgia Power - terrible service

Posted: 2015-04-16 by    chrisdrew2002
Complaint Rating:  0 % with 0 votes
They are constantly adding "fees" to our balance. I paid a $300 deposit to get service to begin with, I have good credit and I'm a veteran. I found out today they are adding another $35 deposit because its late!!! My power has never been cut off so why keep charging me??? My bill...
Complaint comments Comments Complaint country United States Complaint category Utility Services

Hydro One - rates

Posted: 2015-04-15 by    CCJDK
Complaint Rating:  0 % with 0 votes
My Hydro One bill had cost more than my mortgage payment for the month of February. Working 40 hours a week you'd think my family could manage to maintain the balances of utility bills especially when there are two occupants working full time. Delivery charges alone were over $150, the...
Complaint comments Comments Complaint country Canada Complaint category Utility Services

FPL - deposit of security

Posted: 2015-04-13 by    jeanine rezzino
Complaint Rating:  0 % with 0 votes
I received a letter from FP and L telling me I will receive my deposit back. But, I had a to send the company at least (5) five pieces of documentation saying that I lived at the previous address. It's been two years!!! I HAD to leave my house of 24 years due to Bank of America screwing...
Complaint comments Comments Complaint country United States, Florida, pompano beach Complaint category Utility Services

K-ELECTRIC - kunda

Posted: 2015-04-13 by    HAJI JAN MOAD
Complaint Rating:  0 % with 0 votes
KESC
Pakistan
Dear Sir,

With due respect I beg to state that I am raising complain on my bill against kunda, which is totally wrong. We never used kunda and the bill raised just due to the negligence of your kunda cell team. Who did not correctly visited the said...
Complaint comments Comments Complaint country Pakistan Complaint category Utility Services

Green Mountain Power - Dunning Notices

Posted: 2015-04-09 by    BarbaraSMW
Complaint Rating:  0 % with 0 votes
Green Mountain Power sends turn off notices on late payments without even contacting the customer, in spite of the fact that the customer has been with them for over 13 years and has never failed to pay a bill. The impact of two such notices in less than 6 months was to cause my credit rating...
Complaint comments Comments Complaint country United States Complaint category Utility Services

Green Mountain Energy - ” switched energy service from a former Energy supplier “without my permission

Posted: 2015-04-04 by    Elena Streltsova
Complaint Rating:  0 % with 0 votes
Energy supplier called “ Green Mountain Energy” switched energy service from a former Energy supplier “ PECO Energy” without my permission. When I called them and asked what is going on, they said: they got permission to switch the service from my Son, when he is EVEN...
Complaint comments Comments Complaint country United States Complaint category Utility Services

LAWN CARE - Service

Posted: 2015-04-02 by    Mark Barry#####
Complaint Rating:  0 % with 0 votes
I used Lawn Doctor last summer for my lawn and shrubs. Services were discussed via phone and a proposal was sent to me via email. I accepted the proposal and a confirmation email was sent to me which was accurate.Through the season I had them return to repeat service 2-3 times due to less than...
Complaint comments Comments Complaint country United States, Colorado, Arvada Complaint category Utility Services

Alabama Power Company - payment method

Posted: 2015-04-01 by    my name gos here
Complaint Rating:  0 % with 0 votes
went into my local Alabama Power Company with a new visa debit card provided by my tribe PCI utility program..card distributor is dsbenfit.com...woman refused to look at the card refused to touch the card ..when on saying something bout a PIN number so she wouldn't take my payment on my...
Complaint comments Comments Complaint country United States, Alabama, atmore Complaint category Utility Services

Alabama Power Company - payment method

Posted: 2015-04-01 by    my name gos here
Complaint Rating:  0 % with 0 votes
I am a member of the poarch Creek Indians here in Atmore Alabama they have issued US a PCI utility card which supposed to be used for your utilities my light company is Alabama Power I went into the local office today to use my PCI utility card which is a visa debit card ..which today on April...
Complaint comments Comments Complaint country United States Complaint category Utility Services

Time Warner Cable - Billing Problems

Posted: 2015-04-01 by    Nidhit12
Complaint Rating:  0 % with 0 votes
I closed my time warner cable connection in aug 2014. I personally returned the connection device to TWC office and i was told that my connection was closed. I still wanted to call and check on the status of my account. Due to their horrible customer service i was kept on hold for HOURS. . I...
Complaint comments Comments Complaint country United States Complaint category Utility Services

AMERICAN POWER AND GAS, LLC - hgiher than higher rates

Posted: 2015-03-30 by    Bridget Schoff
Complaint Rating:  0 % with 1 votes
I am trying to find where to file a monetary reimbursement complaint against AMERICAN POWER AND GAS, LLC. I was promised lower than low rates and a huge rebate on utility cost one year after i started. The rates were the highest I have ever had living here for the past 28 years. The large rebate...
Complaint comments Comments Complaint country United States Complaint category Utility Services

Duke Energy - Poor Service and Frequent Outages

Posted: 2015-03-27 by    ohiopowerguy
Complaint Rating:  0 % with 0 votes
Duke Energy can't seem to keep the power on here in Anderson Township/Cincinnati, Ohio. It doesn't even have to be storming, and the power will just go out here along Woodruff Road and in the surrounding neighborhoods in Zip code 45255. Their service is abysmal. I've tried calling...
Complaint comments Comments Complaint country United States Complaint category Utility Services

Waste Managemetnt - Fraud

Posted: 2015-03-26 by    Ex Waste Management Customer
Complaint Rating:  0 % with 0 votes
"How would you rate our service" Answer: 2 out of 10

"Would you be willing to describe why you have chosen to answer this survey question with an answer of '2'? It would be very helpful if you could be as specific as possible."

Reply:
Complaint comments Comments Complaint country United States Complaint category Utility Services

Moore Propane Home Heating - Failure to wait for notification of rental tank removal before removal of content of tank, and left household with no source of heat and hot water

Posted: 2015-03-24 by    Unhappy costumers
Complaint Rating:  0 % with 0 votes
failure to wait for notification of rental tank removal before removal of content of tank, and left household with no source of heat and hot water

On Sept 02 2014, I called and informed Moore Propane Ltd ******************** that I would be terminating my contract for my residential...
Complaint comments Comments Complaint country Canada Complaint category Utility Services

Natural Energy USA - not giving us gift card as promised

Posted: 2015-03-19 by    mam12
Complaint Rating:  0 % with 0 votes
Natural Energy USAThey advertise in the Homeowners local guide if you have a solar consultation they will give you $100.00 Amazon gift card. Lots of our neighbors have solar, so we decided to look into it. First I set up the consult, then they called the night before and asked me to confirm. I was at work, so...
Complaint comments Comments Complaint country United States Complaint category Utility Services

Nwp & water bill & amesbury apts. & Townhomes - over charge in water bill

Posted: 2015-03-18 by    alice l. blake
Complaint Rating:  0 % with 0 votes
My name is Alice L. Blake
5025 amesbury Dr. #120
Dallas, TX 75206. I live at Amesbury Apt. & Townhome. Dallas TX. Doevershire Mangament Co. took over these apartment about 5or 6 years ago. Our water bills was local here and the price was good.. They changed our account and send...
Complaint comments Comments Complaint country United States Complaint category Utility Services

Fairpoint Communications - phone, internet, cable

Posted: 2015-03-12 by    Bedunk1004
Complaint Rating:  0 % with 0 votes
I dont even know where to begin. The definition of this company should be next to the word garbage. Interenet service is unreliable, and slower than frozen molasses even if it works. Cable is offered in standard definition, and I pay them as if i was getting high definition. They dont offer...
Complaint comments Comments Complaint country United States Complaint category Utility Services

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