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Utility Services Complaints

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Consumers Energy - restoration of front lawn

Posted: 2015-07-29 by    voidancer
Complaint Rating:  0 % with 0 votes
Consumers dug up most of my front lawn the beginning of Oct last year to fix a leak and 10 months later despite 10 calls and promises I still don't have my lawn fixed...

Total Protection plan - Incorrect billing

Posted: 2015-07-28 by    George Goulden
Complaint Rating:  0 % with 0 votes
A Direct Energy rep called us around the end of March 2015 and offered to upgrade our current plan by $5.29/month and get services of electrician and appliance repair service. We said OK.
the billing was changed to $10.90 more per month and they added a Heating Maintenance plan for $9.99...

Got Junk - Chsrged almost twice phone estimate

Posted: 2015-07-10 by    TecGranny
Complaint Rating:  0 % with 0 votes
I explained over the phone that I had about 1/2 of a large construction dumpster of junk at the curb. I was quoted $268. When the truck arrived, he said that it was about a truck load and the cost would be over $500. If we had not had to have it picked up that day, we would have told them no...

ConEdison - Not responsive

Posted: 2015-07-09 by    Marco Pereira
Complaint Rating:  0 % with 0 votes
The building is plagued by an unstable voltage feed for the elevator. This can cause a malfunction that could hurt people inside it either by entrapment or by blunt force trauma.
This is an intermittent problem since the feed voltage depends upon when you measure it. In the dead of Summer,...

Hp Home Gas Connection - Delivery of refill

Posted: 2015-07-06 by    Avdesh Sharma
Complaint Rating:  0 % with 0 votes
Gas agency had charge double cylinder refill charges while delivery did not done yet. we had also contact at agency but told us that collect from agency....

Cincinnati Bell Fioptics - Install

Posted: 2015-07-03 by    bcrebel86
Complaint Rating:  0 % with 0 votes
made the decision to give CB a try. Saving $80 a month and faster internet. So far I think I made a bad choice. Took the day off work. I show up 30 minutes early for my appointment. My wife calls at 1:30 and says there is a message saying that the appointment was missed and needs to be rescheduled....

North American Power - Fraudulently trying to switch my electric account

Posted: 2015-07-01 by    Wary of Bank of America
Complaint Rating:  0 % with 0 votes
I own my home. My boyfriend lives with me. North American Power called MY HOME and ASKED my boyfriend to give them my electric company acct. number so she could offer us SERVICE to a lower rate per KWH. She offered a 6 month or yearly contract locking in a specific low rate. My boyfriend said...

Tap water supply - Acute tap water shortage in supply

Posted: 2015-07-01 by    Mohammed Abdul Bari
Complaint Rating:  100 % with 1 votes
We have acute shortage in water supply since last 5-6 months. Even during the holy month of Ramzan. So far in Ramzan water supply through taps has released only for 1 time that too for only few hours. Today is 14th day of Ramzan. All are family flats in the lane / street. All are having small...

Nyseg - Horrid service

Posted: 2015-06-29 by    Jlynn614
Complaint Rating:  0 % with 0 votes
Me and my fiance fell on hard times this passed year. August of 2014 NYSEG had shut us off. We owed them like $400 so I paid them the pre-agreed $200 on a friday called them with the receipt number to make sure they had received the payment, she said "we haven't received anything,...

Metrobraz moving - Non delivery items from my moving

Posted: 2015-06-28 by    Mar del plata
Complaint Rating:  0 % with 0 votes
Well i hired this moving company to help me moving my niece ..that she was leaving Philadelphia and going back home to Brazil. The guy Francisco Ferreira was very nice ar the moment and all my questions was answered and i asked specific about date frame and insurence. He said the moving should...

Direct Energy - Misleading sales rep., illegal/unauthorized charges

Posted: 2015-06-28 by    Andy120
Complaint Rating:  0 % with 0 votes
On April 14, 2015, an agent wearing a Direct Energy fleece and ID badge showed up at my door. He offered to consolidate my gas and electric bills (with no charge), which would save me administration costs. For the record, my regular energy provider is "Direct Energy Regulated Services,...

Gulf Power - high bills/ fuel charges

Posted: 2015-06-27 by    Penny Kelley
Complaint Rating:  0 % with 0 votes
I also agree my electric seems to keep going up and up and got a fuel charge on the bill this month alone was more than 89.00 for a fuel charge. What does a fuel charge got to do with my electric we DO NOT have gas here nor do we have anything else that needs to be driven in to our small 2 bedroom...

Time Warner Cable - Not Getting What I Paid For

Posted: 2015-06-25 by    C Golden
Complaint Rating:  0 % with 0 votes
I just found out that TWC has gone digital in my area and if I don't acquire a digital connector from them then I will not have TV in my living room. Totally appalled! We pay them over $130 per month for Internet and TV and they always seem to find a way to charge more!!! We might try Amazon...

Gosnell Water Department - The Unfair and Deceptive Practices Of The Gosnell Water Department

Posted: 2015-06-20 by    NaturalHairLatina
Complaint Rating:  0 % with 0 votes
I am writing this to bring to your attention the unfair and deceptive practices of the Gosnell Water. The complaints for extremely high water bills are continuously on the rise. Amidst these complaints, the Gosnell Water has recently installed video surveillance, that too without any warning....

PSEG - bill amount

Posted: 2015-06-19 by    Erica Delgado
Complaint Rating:  0 % with 0 votes
my bill is too high and as per calculations numbers don't match.
please investigate usage ad amounts of charges for the address above.

thank you
erica Delgado...

Green Mountain Energy - Not very "Green"

Posted: 2015-06-16 by    Dazoz
Complaint Rating:  0 % with 0 votes
For a company that prides itself on green credentials, their pricing structure rewards the largest consumers & financially penalizes the more frugal electricity user. Check their rates. From 0 up to 500 is the highest charge per KWh, with the rate dropping from 501 to 1000 KWh & dropping even...

Electric - power outages

Posted: 2015-06-14 by    in wine country
Complaint Rating:  0 % with 0 votes
We have the same problem in Penn Yan, NY as many other smaller towns. There is a ridiculous number of brown-outs in this area and has been for years. I'm sure this is damaging to my appliances. I feel very sorry for the winery that is across the way from us as well as other business that...

Century Link - Can not fix internet drop off

Posted: 2015-06-07 by    carrotbroccoli
Complaint Rating:  0 % with 0 votes
About two months ago we experienced internet issues. We had to always reset the modem finally called Century Link and received a new modem. Once we installed the modem our wireless stopped working. Called again and again another modem arrived, still no wireless finally decided to get a linksys...

Electricity - Bullying

Posted: 2015-06-06 by    madms358
Complaint Rating:  0 % with 0 votes
I'm tired of Comed trying to bully myself concerning payment for services. currently I owe Comed $500 (plus change) in short I made payment arrangements with Comed and missed the first arranged payment (on accident), instead of Comed sending out a notice of suspension of payment arrangements,...

Window World Fredericksburg, VA - Unprofessional

Posted: 2015-06-03 by    g j yobno
Complaint Rating:  0 % with 0 votes
The Window World Series 4000 windows are a good product. We had them installed, but it took more than one effort. The original installation, after removing our windows, was based on faulty employee measurements. Big inconvenience with moving furniture, etc. (we're old). Asked owner for...


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