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Tobacco Products Complaints | Page 3

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Duty Free Depor / Cigarettes/Tobacco

aadark on 2015-09-15
I would not buy any more from them. I think they are out of business. Neither sales or customer service picks up. A CSR told me a month ago that the registered mail is being stolen in NY, probably mob connections in the Post Office, because this is a big black market in NY where 60% of all...

Marlboro / Bad product

Pritts15431 on 2015-09-12
I just bought a pack of Marlboro next and the first one I got the menthol was already poped smoke it but it tasted really stale I figured maybe it was just that cig nope almost the entire pack was already popped and the menthol was not there is this something that happens often thanks for your time

Ecigsbrand.com / Electronic starter kit.

Doodle1 on 2015-09-10
I completed a survey for a free starter kit & was told that I would be billed monthly for replacement cartridges unless I stopped my direct debit authorisation which I did, now they have taken £20.09 from my account to which they were not entitled, put a stop on my bank today & they gave me...

Pall Mall / Price

Barend on 2015-09-08
Hi I'm from south africa I've been smoking pall mall blue and red for over 8 years from when it was still known as princeton anyway I started with that brand because it was the cheapest best qaulity cigarette its cheap and not bad you know. Well I've senn the price go up and...

Marlboro / Stale cartoon of cigarettes

Laura liparoto on 2015-09-06
I have been buying cartoon of Marlboro every month sometimes two a month for many years. It's cheaper that way since I live on my ss it helps. Well two weeks ago I bought a cartoon at walmart I believe and the first pack was stale then I tried another same thing come to find out the whole...

Camel Cigarettes / Camel crush blues and bolds

Jon Nix on 2015-08-17
Camel CigarettesI've smoked crush blues for several years now and my boyfriend has smoked crush bolds for a while as well, either way neither one of us have ever came across this in our time with this brand. I'm not sure if it is a specific carton or case going around in San Antonio but we have...

New Port / Cigarette complaints

Reviewer19596 on 2015-08-14
I recently purchased a carton of new ports and I am really not happy I spent a lot of money for these and they were just horrible they were so stale I couldn't even smoke them and the store with got them from will not except my return I would really good to receive a refund

Marlboro / Icky plastico-rubbery translucent icky bits on the cellophane

AdamSmith12 on 2015-08-09
I bought a pack of Marlboro menthol gold 100's, and there was an icky plastic rubbery looking bit thing on the pack. It was translucent. Also, in my city, there's always tamper marks on the packs that I get. It's so common, I've become so exhausted fighting for a normal...

Marlboro / No menthol at all and after smoking contract phlegm

Stanley Ho on 2015-08-09
I am so terribly disappointed with 2 products Marlboro double burse and Marlboro Ice mint. I am speaking on behalf of our group of friends who smoke this 2 brands. I personally have contracted phlegm in my throat and serious cough after one pack of stale cigarettes. This has happened to me...

Marlboro / Cigarette with only the Filter Part

Sharon-Lee on 2015-07-30
MarlboroI found a cigarette in my packet of 20 Marlboro Gold Beyond, it has no Tobacco side, it only has a filter, could i please get and South African Number to dial and launch a complaint or can i get an email address to email my complaint to, please, this is pathetic. I bought the packet on the 29/07/2015 at 16:13, I seriously request a refund of this.

Reynolds Tobacco / Newport cigs

Linda Adkins on 2015-07-27
Bought 6 packs of Newport Black 100's, noticed they seemed a bit stale-tasting, looked up date coding, found that these cigs are almost 3 years old! Bought at Walgreen's, I informed Walgreen's manager, who said they would take them off the shelf and notify their distributor...

Duty Free Depot / seized tobacco

ian boyle on 2015-07-23
I have just received a letter from BORDER FORCE Langley telling me my 500g of tobacco have been seized I gave this company a fantastic review about 8weeks ago, why have my goods been seized ? on your website you say you comply with the law but obviously you don't, I don't know...

Marlboro / Filter

Aanand KTM on 2015-07-20
Hi, I couldn't get into your Marlboro.com. I believe you have realised by now that your sales of Marlboro (Red) had gone down significantly. I switched to Winston after you changed the "Firm Filter". It so bad and I've been smoking for past 20 years and I was your loyal consumer...

Sterling / Not what I asked for

cheggs on 2015-07-18
I bought what I thought was a packet of 20 cigarettes only to find out when I got home there was only 18 in the packet. I paid over £7.50 for this product and I feel I have been ripped off there was no mention of there being only 18 when I bought them or them costing any less. I would...

Shell Oil Co. service station / discriminatory behavior by clerk

Pablo Mora on 2015-07-15
Approximately two weeks ago I was walking through my neighborhood and stopped at the Shell service station at 1201 Bonforte Blvd. here in Pueblo, CO. I attempted to buy cigarettes but was asked for an ID by a clerk who would only identify himself as David. I told him, I'm walking and...

Sterling Cigarettes / 18 sterling

I'm really not happy with the fact that I pay over 6 pound for 20 sterling and end up getting 18. It hasn't been advised anywhere that you will be changing these and taking 2 cigarettes for the box you will lose alot of custome over this me for one. Won't be buying sterling no more.

Mayfair menthol cigarettes / not 20 in a packet

Lorna Spence on 2015-07-03
I bought 60 Mayfair menthol cigarettes on Thursday 2nd July, in Asda, Larne. The first packet I opened had only 18 cigarettes in it, So I decided to open the other 2 pack's to see if they were short as I'd 2 pack's short of cigarettes the week before, and 1 pack had 19 in it...

Sterling Cigarettes / only 18 in pack of 20

margaret smales on 2015-06-30
I bought a pack of 20 sterling blue superkings from Tescos to find they was only 18 in the pack and they was nothing on the box to state they would only be 18 in we pay high prices in this country and dont expect to be robbed of the product so please can you sort this out for me

Sterling Cigarettes / Stale cigarettes (multipack)

ClareWeezy on 2015-06-30
My mum and I have been smoking Sterling for many years now. My first complaint is I bought a pack a couple weeks ago to find there was only 18 cigarettes in the pack. I don't think that's right considering the price we are having to pay and it was not clearly advertised. My...

Sterling Cigarettes / packed not full

Gemman on 2015-06-28
I have smoked sterling for 8 years now and last night I bought a pack opened them and noticed the pack didnt look full it had spaces so I counted them and there was only 17 cigarettes in the packed but yet I paid full price for them, I think this is disgusting, it should at least state how...
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