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Timeshares / Vacation Rentals Complaints

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Summer Winds Resorts / Piss poor customer service & chuckles!

Amandaperez1231 on 2016-06-27
 I used our family's timeshare to book a condo on the beach. When I say on the beach I mean I wanted to walk down stairs and be on the beach. In fact that is what I told the man who booked my condo. He asked if I wanted an my balcony to have an ocean view. I stated that I didn't care if it...

Mayan Palace / Mayan Palace Timeshare Scam

Mia Hall on 2016-06-17
During our trip to the Mayan Riviera. My husband and Iwere asked to attend a breakfast the next morning. We were pressured and tricked into signing a contract for 30 years membership with Mayan Palace. When we came back to USA we wanted to find a way to get out of the contract, but it wa...

Vidanta / Won't refund deposit

Henav on 2016-06-15
My husband and I visited Vidanta during spring break, April 2016 and were subject to fraudulent sales process. We were lied to on too many cases. Sales People wouldn't let me get close to my husband! there was no photos of us purchasing timeshare because they wouldn't let me get close to...

VRBO / review process

jr@!# on 2016-06-08
I was a renter and when I posted a negative review on their site following my stay, and the owner of the property responded with lies, I was not able to respond to that. All I could do was file a complaint with VRBO, which I am sure goes nowhere. They consider a response to the owner'...

VRBO / Rental

Thomas Flowers on 2016-06-07
On 6/6/16 I booked a family vacation in Steamboat Springs for after Christmas. To make a long story short VRBO accepted my reservation and put a $1, 500 hold on my credit card. Later in the day the owner sent me an email saying sorry but it is booked. I knew this was nonsense and...

My Time Rewards / Taking funds from my credit card without an authorisation

sethu48 on 2016-06-06
My Time Rewards is taking amount every month from my credit card account and I don't know how they got the details. I have tried to email twice and tell them I want this stopping but get no reply. I am inclined to contact the police about fraudulent withdrawal of money from my bank.please advise

Los Angeles / fore closing on my time share because i was 6 months deliquent on assosiation dues and fees

aujeghs6 on 2016-06-03
Today I was calling Diamond Resorts reservation officeto make a reservation for the Palm Canyoon resort and pay my past due assoiation fees. after a wait on the phone of some 15 minutes. I spoke to the reservatiojn person and informed them that I would like to make a pay my past due fees. She...

Raintree Vacation Club / Timeshare Scam

Vincentward on 2016-06-01
We have enjoyed the first 5 years of the contract but it became impossible to book in at even any of the first ten choices of resort and when a hurricane hits any of Raintree properties, even though it is not your resort, a special assessment charge is levied which can be as much as the...

HomeAway / Charge levied on renters

FrankHomeAway on 2016-05-23
HomeAway have introduced a charge on people renting property via their sites. Their email informing me of this says quite clearly "The service fee is charged to travellers who book and pay through the HomeAway checkout. " When I wrote to say the charge was scandalous, and while it will not...

Sterling Holiday Resorts / Unauthorized Charges

Sunil Saney on 2016-05-20
We are holding a membership ID 5949A with Sterling Holiday Resort since 1994 and have hardly used it. We understand that there are Annual Amenity Charges dues since 2001 to be cleared on this account and we are willing to do so. However, Sterling has said they will credit only 3 year...

Hendersons Group Investments / Time share SCAM

Angel171 on 2016-05-20
SCAM!!! I feel like an idiot that I Fell for this Crap! Started with Carbo Viejo 2014. They told us that they would sell our existing TS In NJ, that they would put towards the purchase of Cabo Viejo! Well, as you can imagine we're out thousands & thousands of $$$$$. We don't know who can help u...

RTX Voyages/ Festiva Development / This Vacation Club Membership is a Scam; They promised to refund payment and have not done so

m@805 on 2016-05-13
On March 15, 2016 we signed a contract with Voyages by RTX for a supposed “Platinum” Membership #504960, the highest of three levels they offered us, for $7, 195. We never received anything in writing about the benefits of that particular membership or how this membership compares with other...

Festiva Development Group / Horrible customer service

edge1 on 2016-05-12
We were contacted last year by Festiva develpment group and ETour and travel. They were selling owner vacation packages. We purchased one of the packages to use this summer. I made over 15 phone calls and either no one would answer, they would transfer my call or give me another number to...

Spinnaker Resorts / Aggressive and misleading marketing

Bonnie Yagar on 2016-05-10
I have been contacted repeatedly by individuals saying the are calling from Spinnaker Resorts Customer Care Dept. This has been going on for over a year. Sometimes they take a break but I often get 2 or 3 calls in a week. I am being told that somehow I have a credit with them, which I find...

Just Dreams LLC / Vacation scam

Travis Downing on 2016-05-09
We went into the seminar like everyone else, with the desire to get a couple free tickets to an event with no strings attached. This is how it is marketed. Throughout the seminar we made it clear that we were uncertain about this being a realistic cost for us. We were pressured, bullied...

Bluegreen Vacations Unlimited, Inc. / Timeshare

W. Barry Newsome on 2016-05-05
On Feb 5, 2016 I attended a review of my ownership while staying at Tradewinds Resort at Treasure Island, FL this for a $100 gift card inducement. After many hours of sales pitch I was sold 5000 additional points at Trillium in Cashiers, NC on the premise my dues on my current UDI...

Classic Escapes / Classic Escape Holidays

azl19027 on 2016-04-29
Our client number: 1505169 Approximate date of of joining: 13 July 2014. Like most of the other complaints on this forum about this company we were "baited" with scratch tickets. Like the others, I won a prize, my husband didn't. We weren't told which prize we'd won - we'd have to go to the...

Grand Crowne Resorts / Vacation Package/Timeshare Rip off

Mack Thenight on 2016-04-25
• 04-11-16 10:42 Am. Sent email to hotelbooking@capitalresortsgroup.com (same address we received from Capital Resorts Welcome Letter 1019345 on 04-06-16) to CANCEL and request refund. • 04-11-16 16:50 M Called 866-213-9032 to cancel vacation package. Referred to compliance Department after...

TripAdvisor.com / Flipkey subsidiary of Tripadvisor

Jim Walsh III on 2016-04-22
I contracted to rent a condo in Belize through the Tripadvisor Website. I was asked to place a deposit of $1060 to hold the unit with the full remaining balance to be paid on 4/19/2016. My wife suddenly became ill and is being operated on for heart issues and can no longer travel out of...

Buy A Time Share.com / my time share for sale

Micheline Sylvain on 2016-04-19
To whom this may concern, I Micheline Sylvain I`m very dissatisfied, you haven`t done anything to sell our time share, bunch of bullshit paid $649.00 dollars almost 1 year ago and no activity at all, so darn angry right now because we have been ripped off but guaranteed Karma is good...
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