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Timeshares / Vacation Rentals Complaints

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Unlimited Vacation Club / Scam and misrepresentation

DAL016 on Jul 17, 2016
We arrived at DREAMS RIVIERA CANCUN and were asked if we wanted to have breakfast at their new sister resort BREATHLESS RIVIERA CANCUN, DREAMS would pay for the taxi to/from, it had just opened and they wanted people to see the resort. and we would receive a gift certificate for the spa...

HomeAway / VRBO/Home Away management

Lyndamoc@gmail.com on Jul 14, 2016
My elderly mother owns 3 homes in Waco, TX that were listed on VRBO and payments were processed through PayPal. Things were great for years...then Home Away bought VRBO and made our lives miserable. Home Away forces home owners to process credit cards thru their division, Home Away...

Villa del Palmar / Timeshare Scam

JonaPerr on Jul 12, 2016
While on vacation in Mexico. I was invited a timeshare presentation at Villa del Palmar. I signed the contract in April of 2016. I was initially not interested. However, their salesmantold me that if I doesn't use my week, then the company would rent out my timeshare week. That same...

Interval International / Platinum Membership Scam

mbugsmom on Jul 11, 2016
Interval InternationalSeveral years ago Interval sold me on their Platinum membership which have several minor benefits but the only benefit worth jumping from their Gold to the Platinum is the companion air certificate. My account is on auto renew and I just last week received the welcome back packet outlining...

Diamond Resorts / Sales Rep held us against our will

Jon Brown 2 on Jul 8, 2016
Thanks for holding me, my wife and my 1 year old son hostage.Came in for an "Owners Update" was told it would only take 45 min. Came in at 8am wasn't "ALLOWED" to leave until 2:30. Was only on vacation for 2 days, Yesterday and Today. Cant enjoy my vacation today since I have just spent 7...

Long & Foster / False advertisement & Unethical Behavior

Nichole2840 on Jul 5, 2016
Long & FosterI rented a property for the 1st time through Long & Foster Realty. It was truly traumatizing. The property I rented was falsely advertised. There was no working oven and no air conditioning 3 of the 4 days of our stay. It was so hot in the property. The agent kept blaming the property...

Property Management & Investment Group LLC / Mexican timeshare

honeylv on Jul 4, 2016
I was contacted by Property Management Investment Group back in March saying that they had a buyer for my Mexican timeshare only thing is it was a rip-off and it cost me quite a lot of money to find out that my timeshare was never going to be sold they were working with a Stewart Title of...

Royal Holiday / Timeshare Scam

willyrogers on Jun 29, 2016
In 2014, My wife and I went to Mexico, we were talked into going to a presentation with Royal Holiday, After a pressure sales presentation for 6 hours we purchased a membership. They promised a lot of things but they were empty promises and there were many lies. We realized we had made a...

Summer Winds Resorts / Piss poor customer service & chuckles!

Amandaperez1231 on Jun 27, 2016
 I used our family's timeshare to book a condo on the beach. When I say on the beach I mean I wanted to walk down stairs and be on the beach. In fact that is what I told the man who booked my condo. He asked if I wanted an my balcony to have an ocean view. I stated that I didn't care if it...

Laura's Vacation Rentals / False accusations against my family by rental company owner. Disrepair of items in condo and lack of cleanliness.

MrsP93 on Jun 26, 2016
Upon arriving at the condo we noticed a bad smell in the kitchen but could not find the source. We reported it and told management that we would let the condo air out and if it did not go away we would call back. Within 30 minutes of arriving at the condo my elderly father became ill and...

Mayan Palace / Mayan Palace Timeshare Scam

Mia Hall on Jun 17, 2016
During our trip to the Mayan Riviera. My husband and Iwere asked to attend a breakfast the next morning. We were pressured and tricked into signing a contract for 30 years membership with Mayan Palace. When we came back to USA we wanted to find a way to get out of the contract, but it wa...

Vidanta / Won't refund deposit

Henav on Jun 15, 2016
My husband and I visited Vidanta during spring break, April 2016 and were subject to fraudulent sales process. We were lied to on too many cases. Sales People wouldn't let me get close to my husband! there was no photos of us purchasing timeshare because they wouldn't let me get close to...

VRBO / review process

jr@!# on Jun 8, 2016
I was a renter and when I posted a negative review on their site following my stay, and the owner of the property responded with lies, I was not able to respond to that. All I could do was file a complaint with VRBO, which I am sure goes nowhere. They consider a response to the owner'...

VRBO / Rental

Thomas Flowers on Jun 7, 2016
On 6/6/16 I booked a family vacation in Steamboat Springs for after Christmas. To make a long story short VRBO accepted my reservation and put a $1, 500 hold on my credit card. Later in the day the owner sent me an email saying sorry but it is booked. I knew this was nonsense and...

My Time Rewards / Taking funds from my credit card without an authorisation

sethu48 on Jun 6, 2016
My Time Rewards is taking amount every month from my credit card account and I don't know how they got the details. I have tried to email twice and tell them I want this stopping but get no reply. I am inclined to contact the police about fraudulent withdrawal of money from my bank.please advise

Los Angeles / fore closing on my time share because i was 6 months deliquent on assosiation dues and fees

aujeghs6 on Jun 3, 2016
Today I was calling Diamond Resorts reservation officeto make a reservation for the Palm Canyoon resort and pay my past due assoiation fees. after a wait on the phone of some 15 minutes. I spoke to the reservatiojn person and informed them that I would like to make a pay my past due fees. She...

Raintree Vacation Club / Timeshare Scam

Vincentward on Jun 1, 2016
We have enjoyed the first 5 years of the contract but it became impossible to book in at even any of the first ten choices of resort and when a hurricane hits any of Raintree properties, even though it is not your resort, a special assessment charge is levied which can be as much as the...

HomeAway / Charge levied on renters

FrankHomeAway on May 23, 2016
HomeAway have introduced a charge on people renting property via their sites. Their email informing me of this says quite clearly "The service fee is charged to travellers who book and pay through the HomeAway checkout. " When I wrote to say the charge was scandalous, and while it will not...

Sterling Holiday Resorts / Unauthorized Charges

Sunil Saney on May 20, 2016
We are holding a membership ID 5949A with Sterling Holiday Resort since 1994 and have hardly used it. We understand that there are Annual Amenity Charges dues since 2001 to be cleared on this account and we are willing to do so. However, Sterling has said they will credit only 3 year...

Hendersons Group Investments / Time share SCAM

Angel171 on May 20, 2016
SCAM!!! I feel like an idiot that I Fell for this Crap! Started with Carbo Viejo 2014. They told us that they would sell our existing TS In NJ, that they would put towards the purchase of Cabo Viejo! Well, as you can imagine we're out thousands & thousands of $$$$$. We don't know who can help u...
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