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Timeshares / Vacation Rentals Complaints

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Diamond Resorts / Diamond resorts membership update staff

James Evans on Dec 3, 2016
I am a Diamond Resorts owner, and my wife and I stay at the San Luis Bay Inn resort in Avila Beach, CA every year. First let me say the Diamond Resorts concierge "Jake" was awesome. Had it not been for him I would have been upset and possibly just left. Let me explain, last week while...

Royal Holiday / Royal holiday timeshare fraud

EveFuller on Nov 30, 2016
Hi! Me and my wife returned from our honeymoon trip to Mexico. We also signed up for Royal Holiday. Believing this would grant us exclusive and luxurious trips to great places, having great hotels and services to a very low cost. Like many others we also feel like we've been scammed by...

Premier Rental Solutions / On 3/23/2026 I paid $1395 for premier rental solutions to sell my time share.

Esther Denham on Nov 30, 2016
I have been checking continually to see the progress. Many times I have had to leave a message for a call back because no one is available. My time share is at the Fantasea in Atlantic City, NJ. On 3/23/16 listed at $14, 000 On 6/28/16 lowered the price to $10, 000 I have followed calling 7/18...

Villa del Palmar / Villa del palmar timeshare fraud

BeritJensen on Nov 15, 2016
My husband and I purchased a timeshare at Villa del Palmar and it had been a nightmare. The reason we made the purchase was for the promised return of 125-200% of the property rentals. We paid an advertising fee of almost $800 but the ad agency never rented our unit. They then told us if...

Grand Crowne Resorts / Timeshare for grand crowne pigeon forge

Brice Dimond on Nov 15, 2016
In 2013, like many others it seems, my wife and I attended the presentation for these timeshares and were shown all kinds of plans. The presentation began with the representative showing us beautiful facilities in Branson. After being pressured repeatedly, we ended up relenting and...

RCI / 2 weeks timeshare

Trevor Leggett on Nov 14, 2016
Please contact me regarding missold timeshare in Malta. Each time I try to send this complaint it us cancelled by your austen. I have tried more than 5 times to submit the complaint and I'm fed up of writing each time the story of how we have been treated. I have been in contact with the...

Grand Crowne Resorts / Processing of My Deed

James O. Harris on Nov 11, 2016
Contract #: 1039754 Owner ID#: 802536, Why is it taking so long to sign my deed and return it to the Capital Resorts Group deeding/ transfer administrator. The deeding/ transfer administrator released my deed for signing and return on 8/29/16. The deeding/transfer administrator ha...

Spinnaker Resorts / Timeshare

samc1946 on Nov 10, 2016
I purchased this timeshare in Dec. 2014 only because I was told that they would take my other timeshare in on trade... That they already had a buyer for my previous points with the other timeshare... That it could take up to 12 months to get all the paperwork done and everything finalized...

Stormy Point Village / Fees/deceptive practices

JJ20 on Nov 9, 2016
Don't buy a timeshare with Stormy Point Village. The maintenance fee will go up every 3 years despite them telling you it won't go up. They also tell you if you don't use your week you can be reimbursed your $600 or more maintenance fee. Well they don't tell you it needs to requested a...

Royal Sunset / Royal sunset timeshare scam

Lawrysmith on Nov 2, 2016
On October 2010 my sisters and I were in Cancun for vacation. We knew that we had to attend a 90 minutes presentation for timeshare, since one of my sister had received one week vacation from Royal Sunset. But we had kept in mind that we would not buy. After 4 hours of discussion we...

Vacation Rentals By Owners / Chargebacks

Joan Needham on Oct 24, 2016
I have been a subscriber with VRBO for about 3 years now. On Sept 11, 2016 a renter paid for a stay on Sept 12-19. I approved their request and on the next day, my rental manager met with them. This property for rent is located in Manila, Philippines. Since Sept. 12th is a National Holiday...

Flexiclub Club Leisure Group / Booked into abandoned and health hazard resort in Italy

Marietjie on Oct 21, 2016
Flexiclub Club Leisure GroupThis complaint was submitted to Club Leisure 3 months ago, to HelloPeter and posted on Facebook with numerous follow up mails to Flexiclub with NO feedback to date. Please see complaint and I've subsequently requested them to take their points back at NO CHARGE as do not want to give it to...

Mayan Palace / Mayan palace timeshare fraud

TobyBell on Oct 19, 2016
I bought a time share at Mayan Palace as an investment and was told I could use the equity to purchase a one or two bedroom. They have totally lied about everything they said they were going to do. They are impossible to contact. They said they fired the manager who originally sold the...

Directaccess / Holiday club / timeshare

Henry0071 on Oct 18, 2016
The use of touts to drum up business promise of gifts etc you will be doing them a favour by popping along just for an hour. After three and a half hours of pretty intense sales technique we signed documents that I told them I could not read due to an eye infection I was reassured several...

Diamond Resorts / Timeshare rip off in Maui

TVH25 on Oct 17, 2016
In 2009 I was pressured by Diamond Resorts to purchase a time share. Included in the offer was access to a large number of discounted rentals. The sales person even showed us how it worked, by quickly demonstrating how easy the system was. They also gave us vouchers for a couple thousand...

Interval International / San francisco fisherman's wharf and interval international

Suzy White on Oct 15, 2016
We bought a timeshare at San Francisco Fisherman's Wharf around 1998. So far we have not ben able to get an exchange. They guaranteed that we could get an exchange anywhere anytime if we bought a 2B/2B. We did that and have never been able to exchange weeks except in Iowa, Nebraska, and other...

VRBO or Vacation Rentals by Ower / Website is continuously down. Owner tried to cancel listing. Charged for another year

Tigger01 on Oct 12, 2016
Off and on for 8 years I've had problems amending or changing my VRBO listing due to technical problems with their website. I tried help.vrbo.com and vacationrentals.com. I sold my beachfront condo and contacted VRBO via email on 1/5/16 to cancel my account and to request a partial...

Vacation Rentals By Owners / Chargeback

bobjoancc on Oct 10, 2016
Vacation Rentals By OwnersI have been a subscriber with VRBO for about 3 years now. On Sept 11, 2016 a renter paid for a stay on Sept 12-19. I approved their request and on the next day, my rental manager met with them. This property for rent is located in Manila, Philippines. Since Sept. 12th is a National Holiday...

Occidental Vacation Club / Occidental vacation club timeshare scam

Samanthabeck on Oct 7, 2016
I bought a membership with Occidental Vacation Club, the next day I asked for the cancellation but they refused because I was told that i had renounced to the clause which says that I have those 5 days, so from there I found it all very strange and I started researching and found thousand...

FlipKey / Scammed

Minor on Oct 5, 2016
I signed up for FlipKey as an owner. At the beginning I had quite a great time there, rented my place and earned money, everything was fine. About a month ago I was contacted by a guest who wanted to rent my property. He said he was travelling with his family and they needed a place to...
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