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Security Services Complaints

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Speco DVR/Camera System - System won't work/lack of customer service

Posted: 2014-09-08 by    RobertES
Complaint Rating:  0 % with 0 votes
I purchased the Speco DVR with 2 cameras in May. Because Protection 1 does not have a sufficient number of service techs I had to wait over a month for installation. When I call for service it takes one to two weeks to get a tech out.


Because of the lack of customer service,...
Complaint comments Comments Complaint country United States Complaint category Security Services

Alarm Force - Cancellation impossible

Posted: 2014-09-04 by    JenniferAMcLeod
Complaint Rating:  0 % with 0 votes
We have had an alarm system with Alarm Force for nearly six years. I started having problems with it almost immediately and one of my roommates unplugged the system in the first month, and there it sat for nearly six years, unused. Despite the fact that they were clearly not recieving a signal...
Complaint comments Comments Complaint country Canada Complaint category Security Services

Dollar General - Cops testing me in Parking Lots

Posted: 2014-08-27 by    Brandon Ceaser
Complaint Rating:  0 % with 0 votes
Blonde lady and another younger blonde female told Beaumont Police I was robbing the store location on Highway 105. After 5 Police officers at the store and other different Parking Lot and Store locations would not stop gun-pointing me by explaining they got called out. A young african american...
Complaint comments Comments Complaint country United States, California, Beaumont Complaint category Security Services

Safe touch - Contract agreement

Posted: 2014-08-19 by    EPRMLR
Complaint Rating:  0 % with 0 votes
Sale person reviewed with me option and wrote out different options all clearly showing a contract terms for 3 service agreements. I signed a contract and the installer came and installed the system. The system begin to fail within the first month. Needed an appointment for after hours but they...
Complaint comments Comments Complaint country United States Complaint category Security Services

Slomin Shield - Disrespectfulness

Posted: 2014-08-08 by    G, Barbara
Complaint Rating:  0 % with 0 votes
Slomin Shield representatives use scare tactics to sell their product. We recently have a woman murdered in our neighborhood and representatives from this company went door to door referencing this tragedy . The poor woman was not even buried yet but the representatives thought it was a good...
Complaint comments Comments Complaint country United States Complaint category Security Services

Prograssiver Sequrity Sdn - Illegal sequrity

Posted: 2014-08-04 by    rriizzwwaann
Complaint Rating:  0 % with 0 votes
Illegal Sequrity Gaurds
There is some illeagal sequrity gaurds working in Jalan Wan Empok, Sri Petaling, 57, 000, KL. Most of them from Nepal. But they work with out work permit and there is some sri lankans as well. As per law in Malysia only permited Nepal people and malaysians only...
Complaint comments Comments Complaint country United States Complaint category Security Services

Nationwide Security - Cancellation

Posted: 2014-07-29 by    upsetmilitarywife
Complaint Rating:  0 % with 0 votes
We have orders to go to Korea so I called Nationwide Security to cancel our service. The customer service rep said that they do not cancel services unless you want to pay off the rest of the contract, that they do not have a military clause. When the salesman was selling us this service, we...
Complaint comments Comments Complaint country United States Complaint category Security Services

Monitronics - Do not buy

Posted: 2014-06-20 by    Bamboozled 123
Complaint Rating:  0 % with 0 votes
I felt taken advantage by this company. I was pregnant and exhausted and the sales person advised I could extract myself out of this contract for a nominal fee should we install this security system. It is my fault for not reading the fine print. Turns out we were contractually obligated to...
Complaint comments Comments Complaint country United States Complaint category Security Services

Safe Touch Home Security - Won't honor internet advertisement

Posted: 2014-06-16 by    F.M. Bell
Complaint Rating:  0 % with 0 votes
I bought a new home in florida in march that had safe touch security system installed prior. I went on their website on the internet
Which stated that if you restarted an existing installed system of theirs. . . You would get 6 months free. I phoned the number provided
And set...
Complaint comments Comments Complaint country United States Complaint category Security Services

Reliance Protectron - Customer Service

Posted: 2014-06-12 by    BEK111
Complaint Rating:  0 % with 0 votes
I too was a customer or Reliance Protectron and, contrary to what Mr. Drake has to say, have a direct, real and palpable complaint. I am in no way, shape or form affiliated to this website. I switched to them from a company that actually gave me pretty good service. They make a lot of promises,...
Complaint comments Comments Complaint country Canada Complaint category Security Services

ID watchguard - letter recieved

Posted: 2014-06-07 by    horseback
Complaint Rating:  0 % with 0 votes
Recently i received a letter of invitation from above mentioned security company. they promised me a gift code (which i never received) that i could use to obtain $250 of store credits, from 8 different online companies of between $25 & $50 after talking to @ least 2 employees i was told that...
Complaint comments Comments Complaint country United States Complaint category Security Services

Deluxe Alarm - being held hostage in my contract

Posted: 2014-06-02 by    cgrant
Complaint Rating:  0 % with 0 votes
I sold my house and would like to cancel my service and I was told I would have to pay a lot of money to get out of it. Their service is very poor and lack of customer services. I was told I could cancel my contract for any reasons and now I'm been given a $525 bill to cancel. I only have...
Complaint comments Comments Complaint country Canada Complaint category Security Services

Front Point Security - Doesn't keep promises

Posted: 2014-05-28 by    ScottFamily
Complaint Rating:  0 % with 0 votes
We had no initial problems with the security system when it was initially installed (except that the technician set off the panic alarm as he was leaving and the police were called). We had ADT when the sales rep came to our house and we had the whole home installed with door and window sensors....
Complaint comments Comments Complaint country United States, California, Antioch Complaint category Security Services

Closeoutcctv.com - DVR

Posted: 2014-05-27 by    jthings
Complaint Rating:  0 % with 0 votes
AS LONG AS YOU DO REQUEST TO RETURN AN ITEM YOU ARE FINE!! REP. stated to me"we really don't like to accept returns"!No s---.That part of business, and since we have been a long time customer for over 10 years wouldn't you think that would count for something.Not with these...
Complaint comments Comments Complaint country United States Complaint category Security Services

Alarm Force - False Alarm charges due to faulty equipment

Posted: 2014-05-27 by    HayleyO
Complaint Rating:  0 % with 0 votes
This is without a doubt, the worst company I have ever dealt with. I regret getting this system put in my home 100%. A false alarm charge is made by the Police Service if they are dispatched to your home. The rate varies by region and in my town, the rate is $150 per false alarm.
Complaint comments Comments Complaint country Canada Complaint category Security Services

PSSPF - Claimed for fund but not yet paid

Posted: 2014-05-23 by    Stephen Kolanchu
Complaint Rating:  0 % with 0 votes
My name is Stephen Kolanchu ID No:7905305713086.0835320463. Since I claimed for my fund money to PSSPF from 2011. I've been to their office asking about it they keep telling me to wait for 3 weeks then I will get my money is 2014 now they still tell me the same thing. I need help to get...
Complaint comments Comments Complaint country South Africa, Michigan, Johannesburg Complaint category Security Services

SafeGuard America - Contract and Billing

Posted: 2014-05-22 by    SafeguardSucks
Complaint Rating:  100 % with 1 votes
I signed a FIVE year contract with Safeguard. I then sold my home and wanted to cancel the service so I called and the lady said you signed a SIX year contract!

I said no I most certainly did not so I pulled out my contract and the *** that installed my system scratched through...
Complaint comments Comments Complaint country United States Complaint category Security Services

Alarm Force - Trying to cancel monitoring

Posted: 2014-05-21 by    annielori
Complaint Rating:  0 % with 0 votes
We sold our house in Calgary at the end of November and made the mistake of including the Alarmforce equipment as part of the sale, not realizing after 7 years of service with them, that we did not own the equipment outright. This was NEVER made clear to us and I can find no paperwork that we...
Complaint comments Comments Complaint country Canada Complaint category Security Services

Honeywell - Terminal 5 check in security

Posted: 2014-05-07 by    Adrian Thomas
Complaint Rating:  0 % with 1 votes
I am a frequent traveller using terminal 5. On the 6th May at approx 06.40 I was clearing security at the fast Track, Gate B, Machine 13, Belt 3 when my hand bag was set aside for additional screening. It was not busy that morning. My bag sat on the belt by itself for at least 5 mins. I asked...
Complaint comments Comments Complaint country United Kingdom Complaint category Security Services

Vivint, Inc - Misrepresentation of Contract and Unethical Sales Tactics

Posted: 2014-04-07 by    A phil
Complaint Rating:  100 % with 1 votes
A door to door Vivint, Inc. employee used unethical sales tactics to acquire our business in July of 2012 with the false promise of a cancellation rescission period and a free front door key pad lock. We were promised that he would come by our home and pick up the rescission documents the following...
Complaint comments Comments Complaint country United States Complaint category Security Services

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