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Security Services Complaints

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Comcast / Xfinity / Phone line Service

Gerald Thomas on Jul 20, 2016
I have an ADT Security System that is run through our phone line for direct communication and protection of our home. We came home from being away for several days and our ADT Alarm System was flashing with the letters "CF"(Failure to Communicate). So I called the security company, they...

Security Elite/Enforcement Group 80 Broad Street NY NY 10004 / Applying for a Security Guard License

Glenda S on Jul 15, 2016
Security Elite/Enforcement Group 80 Broad Street NY NY 10004Security Elite/Enforcement Group located at 80 Broad Street, 12th Floor Suite 1202, New York, NY 10004 is a fake company. They work under different names but they always take your money and disappear. On December 23, 2013 I was scammed by them. When they call me and they acted as if they...

Monitronics / Cancelled over one year still continued to take money from Elderly Parents

RufusMary on Jul 17, 2016
Told my Elderly Parents they were update their ADT alarm systems. Removed my parents ADT systems and put theirs in. I called to cancel 5/11/15 and to remove their system never did. Just decided to look at my parents bank statement Monitronics continued taking funds for 12 months over...

Monitronics Security / Company keeps taking monthly payments from our bank account

Melony Dervin on Jul 12, 2016
We called this security company last year (Summer 2015) and told them we got a new company and new system, and to stop the automatic withdrawals every month. About 3 weeks ago we discovered payments were still coming out of our account! Plus they sent us notices saying our security wa...

Monitronics / Harassing phone calls over payments received

Veronica White on Jul 11, 2016
We have been excellent customers of Monitronics for 3 years, then all of the sudden they told us that our bank account information had changed and we missed our payment. We had never changed our bank or our account and have received several phone calls from them even though they have...

Fidelity Security / CIT

Taryn Pretorius on Jul 6, 2016
First and foremost they are the most incompetent bunch of idiots I have ever had the pleasure of dealing with, I have had to threaten to remove the CIT guards from my site due to arrogance, I have had to threaten to cancel my contract due to breach and still still they have no sense of...

NYCHA / Security company at the Fordham road office

Jessica Guzman-Scott on Jul 2, 2016
NYCHA I went to this office on 7-1-16 at 1:30pm, the main floor guards that there only job is to check ID were very nasty. The heavy set black women that's always ride n miserable went to take the ID of someone behind me, I said excuse me I'm next, she then rolled her eyes n screamed I...

Alarm Force / Home Security System

chance3 on Jun 29, 2016
Please be careful when cancelling. They tried to tell me that I owed $26.50 for the month of July. My contract runs from July to June every year. I pay on a yearly basis. When I went to cancel with them, they told me they couldn't cancel until I paid them $26.50. I told them they were out...

Touch Home Automation / Home automation system

Ewan Middlemiss on Jun 29, 2016
From the very beginning the home automation system has been nothing but trouble. But it was never ever Touch's fault. Always someone else’s cause/problem. The alarm people or the fence people or the wifi routers. From what was originally supposed to be a very simple system to integrate...

Exelon/Commonwealth Edison Co. / Worker

JWBetts on Jun 25, 2016
License plate Y81 2881 is often seen on location of south 95th st and also in hazelcrest Illinois/ this is a Comed/Exelon employee believed to be a claims employee that sits in the areas daily watching house / we hope the person is not stalking to see when people leave home / there's a lot of crime in the world today/ please investigate

ADT Reliance Home Protector / Home Secuirty

Milene Vanessa on Jun 24, 2016
Terrible company! Horrible customer service! Back in April of 2016 I called to get a home security system installed in my home which I was moving into in June of 2016. I explained to the sales rep the layout of my house and how many windows and doors would require a sensor to get the best...

Coles Supermarkets / Accused of shoplifting

Euan on Jun 22, 2016
My busband and i shopped at aldis but went to coles look for an item that aldis didnt have. were walking around the beauty section of coles looking for the item, we did this a few times as we couldnt see it, just to make sure coles didnt have it.when we went outside a man ran up to us to...

Safeguard America Home Security / Trying to terminate my service

granny grump on Jun 17, 2016
Heads up folks!!! Do not under any circumstances get a home security system from a place called Safe Home Security - Safe Guard. They are horrible. Stupid me, signed up with them May 2011. It was a 5 year contract and the fee was deducted automatically from my account. So now, I didn't want...

Woolworth's / Bag searches.

Linziwhitt on Jun 11, 2016
I spend most of my wages on food and goods from Woolworths and I don't appreciate my bag being searched by a 14 year old with an after school job or anyone for that matter. If a person is not acting suspiciously what right do people have to search my bag? I wouldn't mind my bag being...

Altech Netstar / Tracking service

Lorraine Sunker on Jun 8, 2016
I have had a tracking service device fitted on my daughter's Yaris in 2013. In 2014 she traded in her Yaris and purchased an Hyundai. We advised Altech Netstar accordingly who then transferred the device to the Hyundai. We paid for the transfer cost. In 2015, we purchased a Polo and...

ADT / Residential Monitoring System

Cynthia S Jackson on May 28, 2016
Since December 2015, I have not had communications between my residential monitoring system and ADT. Both my daughter and I have called to try to resolve this. However, ADT continues to bill me. I called back over 2 weeks ago. I was passed from one dept to another. Finally, speaking to...

Empire Parking Services / Vehicle Immobilization (Boot)

Crisdez on May 28, 2016
Date of incident: May 28, 2016 Location: Chipotle, 198 West Ponce de Leon, Decatur We have been regular customers to this downtown Decatur restaurant (198 West Ponce de Leon Ave), where we eat at least once a week. On Saturday, May 28th, we parked at the parking lot around 6:45PM, we bought...

ADT / Reesesheila21@yahoo.com

S.S.Steele. on May 26, 2016
I called adt on 04-15-16 and requested a Quick connect alarm system, I talked explained to them i recently had it at an old address and it worked wonderfully for i and my husband, We requested for them to cancel the adt pulse, The customer rep Raynard set appointment up for installation on...

warden security associates / Fake job

Complainant91923 on May 25, 2016
I got call from some one saying they were from this company and comes to find out after finding out what site they are hiring for they dont even have that contract for it the company which is a scam for sure this seems very unprofessional and not funny at all I checked the companys name...

Planet Fitness Elyia / Money stolen in the mens locker room.

Kathy Herndon Slotwinski on May 21, 2016
Money was stolen in the locker room. My husband had money stolen out of his pants. His locker was locked. We asked the manager if we should file a police report and were told to not bother. I do not feel safe at this Planet Fitness in Elyria. The other members of this club need to be notified about the thieves.
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