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Satellite & Cable TV Complaints

Sort Complaints by: Date | Alpabet

Dish Network

Posted: 2008-08-31 by ayesha [send email]
Harassing calls
Complaint Rating:  0 % with 0 votes
Dish network has turned into a nightmare for me. It has been over two years that we keep getting calls from Dish network customer rep soliciting new business. Now i live in a condo where we have our own cable picked by the association. We have explained it to them so many times yet they still...
Comments United States Satellite & Cable TV

DirecTV

Posted: 2008-08-31 by DDUSAN [send email]
False sales tactics
Complaint Rating:  0 % with 0 votes
When Direct TV states that when your 2 year contract is over and you cancel your service you get to keep the dvr...this is a blatant lie! I have been told by at least 3 sale reps that it is true but when I cancelled my service they demanded the equipment back or I will be charged for it.
Comments United States Satellite & Cable TV

Big TV

Posted: 2008-08-31 by Kiran [send email]
Installation not done
Complaint Rating:  100 % with 1 votes
I bought Big TV DTH on Aug 24th 2008, in Reliance webwolrd bangalore, there told call toll free number, they will come and install within 48 hours. So i called and representative told, engineer will call u and install tomorrow and i waited full day (25th Aug), nobody called, from then am calling...
Comments India Satellite & Cable TV

Virgin Media

Posted: 2008-08-30 by knickknack [send email]
customer services and subscription
Complaint Rating:  0 % with 0 votes
I have been a customer of virgin media since June 2006, within weeks of signing up i had problems with my TV transmission.
I experienced loss of TV channels and poor picture and audio of channels that were available.
I ended up watching analogue TV and had to book an engineer to...
Comments United Kingdom Satellite & Cable TV

Virgin Media

Posted: 2008-08-30 by Bev [send email]
They should be ashamed of themselves!
Complaint Rating:  0 % with 0 votes
Earlier this month my mother passed away. I rang VM to cancel her subsciption for her TV, Phone and Broadband Service. No problem. I was told that I was not to worry for a couple of weeks and to contact them when I felt I could make arrangements for the equipment to be collected. Fine. On the...
Comments United Kingdom Satellite & Cable TV

DirecTV

Posted: 2008-08-29 by khall222 [send email]
Fraudulent business practices
Complaint Rating:  0 % with 0 votes
I had DirecTV from Nov 2005 through August 2008. I honestly never had a problem with my service or the customer service until a few weeks ago(Aug 08). I purchased a new flat screen tv, and wanted to switch to HD service. When I called, the rep I spoke with informed me it would be $200 for a...
Comments United States Satellite & Cable TV

Dish Network

Posted: 2008-08-29 by Ron [send email]
Customer Service
Complaint Rating:  0 % with 0 votes
After my signal migrated to another satellite, I phoned Dish Network to arrange to have my dish antenna re-oriented to the new satellite.

First Call: They asked for my credit card information in order to "qualify" me. I refused to give the information, saying it was...
Comments United States Satellite & Cable TV

Dish Network

Posted: 2008-08-29 by Paula [send email]
No Service, but charged cancellation fee.
Complaint Rating:  0 % with 0 votes
In April of 2008 I contacted Sky Link Cable requesting that they set up Cable TV service in our home. I told the man on the phone that we had our house up for sale and planned to move to another city in Michigan as soon as it sold. I was assured by this man that Sky Link had a large customer...
Comments United States Satellite & Cable TV

DirecTV

Posted: 2008-08-29 by Pollard [send email]
Give me a break
Complaint Rating:  0 % with 0 votes
Today a DirecTV installer name "Mario Martinez" came to install a dish on my neighbors house, the dish was not only in front of my back main window of my house, but was not according to our Neighbors Association Rules which said the dish most be on the back of the house... I try to...
Comments United States Satellite & Cable TV

Direct TV

Posted: 2008-08-28 by Margaret Shaw [send email]
Cancellation policies
Complaint Rating:  100 % with 1 votes
WARNING If you sign up for Direct TV and decide it is not for you, you have 24 hours to cancel or they will charge you at least $460.00 to terminate the contract. They tell you this after the fact and there is no mention of it in the contract by the installer or in the contract information he...
Comments United States Satellite & Cable TV

Mediacom

Posted: 2008-08-28 by Paula [send email]
CUSTOMER SERVICE
Complaint Rating:  0 % with 0 votes
AFTER MAKING A PAYMENT WITH A CUST.SRV REP (COULDN'T USE THE AUTOMATED SYS AS IT KEPT PUTTING ME IN THE 'LOOP OF DEATH' AND NOT ALLOWING ME TO USE THE AUTOMATED SYSTEM I HAD MY INTERNET AND PHONE SERV. DISCONNECTED. IT TOOK 5 CALLS TO 6 DIFFERENT REPRESENTATIVES WITH INCLUDED...
Comments United States Satellite & Cable TV

DirectTV

Posted: 2008-08-28 by AA [send email]
Installation & public relations
Complaint Rating:  0 % with 0 votes
Today a DirectTV installer name "Mario Martinez" came to install a dish on my neighbors house, the dish was not only in front of my back main window of my house, but was not according to our Neighbors Association Rules which saids the dish most be on the back of the house... I try...
Comments United States Satellite & Cable TV

DirectTV

Posted: 2008-08-28 by Andrea Domst [send email]
Scam and cheating
Complaint Rating:  0 % with 0 votes
How do I get off their mailing list? I tried to call several number to request no more junk mail. There is nothing in the flier or website.

I do not want or intend to get directtv....
Comments United States Satellite & Cable TV

DirecTV

Posted: 2008-08-27 by Wayne [send email]
Service
Complaint Rating:  0 % with 0 votes
Trying to get emergency service is a joke.I cut my neighbors Directv line while mowing.called to arrange someone to fix it, what a joke.6 days before they will come out.Meanwhile my 76 year old neighbor has no cable and its my fault.So what do ya do, i say call the competitor and sign up for...
Comments United States Satellite & Cable TV

HUGHESNET SATELITE

Posted: 2008-08-27 by consumerOHIO [send email]
Srvice is HORRID
Complaint Rating:  0 % with 0 votes
Hughesnet Internet Satelite service could possibly be the biggest rip off out there. You have seen the commercials. FASTER than dial up, download music and its all crap. They have what they call( FAP )FAIR ACCESS POLICY claiming that you are limited in a 24 hour period of what you can do on...
Comments United States Satellite & Cable TV

Direct TV

Posted: 2008-08-27 by homemedic [send email]
Constant solicitation telephone calls
Complaint Rating:  100 % with 1 votes
They call us every day trying to get us to subscribe again to their service....
Comments United States Satellite & Cable TV

DishTV

Posted: 2008-08-27 by hemu [send email]
Poor service
Complaint Rating:  100 % with 1 votes
Hi INDIANS, NEVER GO FOR DIsh TV especially in Bangalore. Here the subcontractor for installation is Bharat systems and they are least bothered to serve you once installation is done. Make sure you get all channels specified in the catalog. You can opt for Tata sky which is far more better....
Comments India Satellite & Cable TV

Direct TV

Posted: 2008-08-26 by Consumerohio [send email]
No local news
Complaint Rating:  0 % with 0 votes
Both Dish Network and Direct TV force subscribers in the South East part of OHIO to watch WV programming. Why on earth would anyone in OHIO care about what is going on in WV as far as local news? Both claim they cannot provide OHIO programming in our area when in fact it's a total lie....
Comments United States Satellite & Cable TV

Price Lock

Posted: 2008-08-26 by John E. [send email]
Contract Cancellation Fees
Complaint Rating:  0 % with 0 votes
Please be advised that if you sign up for Time Warner "Price Lock" you are under contract for 2 years, and there is a cancellation fee. I have just spent an hour on the phone with "Ben" and was told that I entered the contract after verification from a third party. I signed...
Comments United States Satellite & Cable TV

DirecTV

Posted: 2008-08-26 by chuck [send email]
wrong charge
Complaint Rating:  0 % with 0 votes
I had two receivers on my Directv service. I purchased both from Best buy for $50 each. I discontinued use of one receiver but kept the other on. Directv charged me $55 for not returning their equipment. It is not their equipment, It is mine. I paid for it at a store. I have been calling and...
Comments United States Satellite & Cable TV

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